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Rated 1 out of 5 stars

I engaged the services of Ghost Mail and paid the fee. I received a delivery last Thursday (9th April). I have now sent 4 emails requesting someone contact me to arrange onward delivery and no respon... See more

Rated 5 out of 5 stars

I've used Ghostmail for over 4 years and is ideal for my needs. Typically I only have a handful of personal items a year and a low user account works great, some items scanned and some forwarded overs... See more

Rated 5 out of 5 stars

Excellent service. You can speak to real person over a phone, and they answered all my queries and were able to point me to the correct service to use. Also they do their own inhouse ID verification a... See more

Rated 5 out of 5 stars

I am very happy with Ghost Mail. After running into some initial difficulties with using my card to pay, I contacted the office and a helpful staff member solved my problem. I could use the address wi... See more

Company details

  1. Virtual Office Rental

Information provided by various external sources

A comprehensive Personal & Business Mail Handling Service. Welcome to Ghost Mail Drop: Low Cost Mail Forwarding, Parcel Handling and Storage. We provide a comprehensive Personal & Business Mail Handling Service; designed to help the busy individual person needing help with post and parcel handling; whether you are living or working here in the UK or overseas. We also offer a range of business services, such as a Registered Office; a Directors Service Address; and affordable Business Mail Address Services. This website 7 service is operated by Ghost Mail Ltd. Ghost Mail Ltd is an international brand that encompasses: Ghost Mail; Ghost Mail Drop; Registered Office Services; Virtual UK Office Services; The Business Mailbox Company; and others. We provide services to thousands of business and personal clients world-wide. Our Services include: Low Cost Business & Personal Mail Address and Mail Forwarding; Mail Scan & Email; Small Parcel Forwarding and Business Services such as Registered Office and Directors Service Addresses and more… Our Websites: GhostMail.co.uk - ghostmaildrop.uk - registeredoffice.agency - virtualukoffice.co.uk - virtualukoffice.com - businessmailbox.company - and others….


Contact info

3.6

Average

TrustScore 3.5 out of 5

347 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible service

I engaged the services of Ghost Mail and paid the fee. I received a delivery last Thursday (9th April). I have now sent 4 emails requesting someone contact me to arrange onward delivery and no response. I have tried calling the number of Ghost Mail which directs me back to email.
Dreadful service so after retrieving my delivery I will be terminating the service.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Low user account ideal for me…

I've used Ghostmail for over 4 years and is ideal for my needs. Typically I only have a handful of personal items a year and a low user account works great, some items scanned and some forwarded overseas. Prompt/efficient communication and item handling. I need to verify my residential address every year (e.g. utility bill, bank statement etc) which I presume is standard for all forwarding services - no biggee. Overall happy chappy.

July 4, 2025
Rated 1 out of 5 stars

As a reputable company I would not use…

As a reputable company I would not use Ghostmail services as a customer of theirs falsified details to Companies House. This is true Trustpilot. And to take this review down is wrong...
People need to know that companies like Impex (deliver beagle puppies to laboratories to be tested on) are using services like Ghostmail because they know what they are doing is wrong.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

Supporting Animal Abuse

The company has recently taken on a client: Russell Morgan who owns Impex Services International Ltd.

Ghost Mail was protested at on Monday, 30th June after many emails had been sent to them regarding the business support he is giving Impex. (For anyone who doesn't know, Impex transport animals - beagle puppies, long-tailed macaques, etc to laboratories in the UK for outdated toxicology testing.)

It appears the owner of Ghost Mail isn't choosy about where he takes the money from. His personal views don't extend into his business ethics.

I would not recommend using this business on that basis alone.

July 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid

DO NOT USE this company. They make errors with forwarding and the customer service communication is beyond bad. AVOID.

March 13, 2025
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Rated 5 out of 5 stars

Excellent mailbox service

Excellent service. You can speak to real person over a phone, and they answered all my queries and were able to point me to the correct service to use. Also they do their own inhouse ID verification and to do it this way is far superior than any other vendors mailbox third party ID addon.

February 5, 2025
Rated 5 out of 5 stars

New Start Up

Fantastic service! It took no more than a day to process my application. I would 100% recommend this company. Very safe and secure.

February 5, 2025
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Rated 5 out of 5 stars

Excellent service

Ghostmail drop offered all the services I needed, in one package, and for an affordable price, and the customer service has been excellent, they answer your calls quickly or respond to your emails equally as quickly. I would highly recommend these guys for business or residential mail handling or combining both.

January 19, 2024
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