Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell int... See more
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1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to... See more
I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAME... See more
After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want... See more
Company replied
Company details
Information provided by various external sources
GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.
Contact info
Beverly Boulevard 9242, 90210, Beverly Hills, United States
- info@ghostvapes.com
- ghostvapes.com
Hasn’t replied to negative reviews
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I reached out to you all numerous times…
I reached out to you all numerous times with no response. Please respond.
Best
Avery

Reply from GHOST Vapes
Hands down the best customer service…
Hands down the best customer service (vape company or any other) I've ever had the pleasure to deal with!!!!
Excellent on demand vape
Excellent on demand vape. Exceeded my expectations.
Outstanding flavor
Outstanding flavor, fast beat-up. Destined to be your portable favorites
Great customer service
Great customer service. Delivered what they promised.
Excellent customer service product!
Excellent customer service and products. 100% recommend getting your vaporizer from them. They even honoured their blackfriday deal when I ordered a week before
Great value
Great value, fast shipping even during the holidays! Fast, efficient device, best I have owned so far. Long lasting battery, woud like the option to own a spare though.
Pretty damn good
The Ghost is a great battery powered vape. Flavor is excellent. On demand usage is excellent. I'm getting very consistent clouds with it, from multiple flower sources. I've been using a fine grind, and I'm getting great extraction and flavor.
8-10 hours to charge a battery is a fools game, especially since there are just 2 18650 in the battery pack. $60 is too much for charger. Would much rather see a battery pack 2.0 with USB C fast charging, instead of a micro-usb port, that would give it 5 star rating. However, it's good enough for solo use for me. If I could just open a trap door on the bottom and replace the batteries with 2 18650s, I'd give it 6 stars.
Gold standard in customer service
Ghost vapes have been a pleasure to deal with as an international customer. Their customer service is as good as it gets and their delivery partners got the package from the USA to me in Australia in less than a week from placing my order.
These guys are the gold standard in customer service
The Best of the Best
Really great support in every way . They go out of the way & make sure customers are happy. I couldn’t ask for any more. Ty
Quick charger
I got what I thought was the best deal ever when I got an email saying I can get the stealth with a crucible dispenser for 125.00 I said hell yes I ordered it and it was delivered in 2 days happy as hell As I was enjoying my new stealth I received another email from ghost with the same deal + a quick charger I said now that’s a better deal and I was feeling quite bummed. Got in contact with ghost (Bruce) told them about my problem and they said without a blink no problem we’ll send you a quick charger right away way to go ghost (Bruce). Thanks for great service and help. Much less bummed and the true best deal of the year. Ghost rocks
Wife and i really enjoy the mk1
Wife and i really enjoy the mk1 and the crucible holder is a must. Bit of a learning curve coming from our low/midrange vape, but definitely worth the time and effort to figure it out. A lot smoother hits and great flavor from the flower.
Great product and amazing customer…
Great product and amazing customer service.
Great but you need to fix the app…
Great but you need to fix the app problem
Excellent product and service
Excellent product and service. I'll be back!
Ghost Vapes customer service is excelletn
Ghost Vapes customer service is stellar. I had an MV1 just die on me, some sort of electrical failure. It was nearly a year old, but they sent me a brand new one to replace it. They were courteous and knowledgeable, too.
Great warranty and great customer…
Great warranty and great customer service. They really stand by their product and so do I.
Always recommending you to others
Always recommending you to others! Aisha is Awesome!!
Noice vapor but control is really hard
Noice vapor but control is really hard. A true lack of response when it comes to battery power.
Excellent service and communication
Excellent service and communication, great products that work as described.
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