While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell int... See more

Rated 1 out of 5 stars

1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to... See more

Rated 1 out of 5 stars

I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAME... See more

Rated 2 out of 5 stars

After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product

The MV1 is a remarkable dry herb vaporizer. Took time to finagle with it but with some help from my friends I was able to figure out how to use it. The MV1 produces great flavor however, the charge time for the battery life is abominable and the fast charger should be included. So far I'm pretty happy with my MV1 but I wish there were more accessories like a waterpipe adapter.

December 14, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Whaaaaat??

Whaaaaat? I don't get why people would ever complain about this vape. They must not be following the instructions. It's so simple to use and the vapor? Whoa is all I can say. It's literally amazing how cool and comfortable it is. You don't realize how hot your vapor is until you try a ghost. I have used an xmax V2 Pro, arizer extreme, firefly 2+, arizer Argo and a potv one. The ghost definitely has the coolest, smoothest vapor and only the firefly can compete with the flavorful taste. I love it and love the crucibles/dispenser. Makes for a really enjoyable, premium experience. I was on the fence about this one for quite a while but I'm so glad I decided to give it a try. The ghost takes it to a whole new level! What a well designed product!

December 14, 2019
Unprompted review
Rated 5 out of 5 stars

This Is A Great Product!

This technology is great! From unboxing to using the device; I am thoroughly satisfied and impressed with everything. Again, exceptional product. Thank you Ghost Vapes!

December 14, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

They understand nothing

They understand exactly what's going on with your situation. If you can rate a company on empathy then Ghost has an abundance.

Edit:Fk everything I just said above. They shut down and left me with a brick. 🖕 Ghost.

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, quick to help if needed. Solid well made device. Thanks

December 13, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had a hardware problem

Had a hardware problem. New unit was sent out the day I put in the ticket. Pre-paid return.

Ghost customer service is tops, great sales. *Love* the rips from my MV1.

December 13, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ghost MV1 is by far my favorite…

Ghost MV1 is by far my favorite portable to take out to use, with the crucible dispenser, it is so easy to switch out vaped flowers on the go.

Portable, easy to change crucibles, easy to use, can also use the vape with ios or android app, very easy to clean, sexy looking and best of all, Ghost MV1s customer service is the best I have ever dealt with, Virgil provides amazing customer service, this is a company worth supporting, topnotch customer service and the vape is designed and made with top tier materials

You cant go wrong, worth every dollar, I have two and thinking of buying some to gift my friends

December 12, 2019
Unprompted review
Rated 2 out of 5 stars

Kept it 2 weeks and sold it to a…

Kept it 2 weeks and sold it to a friend. It UNQUESTIONABLY used more herb regardless of reviews. Sure there are 6 temperature settings but unless you like the taste of burnt popcorn, 3 of them are useless.

December 12, 2019
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello Victor,

We are very sorry to hear what transpired with your MV1. We have checked our ticketing system and we see that we have provided with you with top-notch troubleshooting and Customer Service. We are sorry to hear that the unit did not work for you. We hope that we see you in the future when we have new products!

Sincerely,

The GHOST Team

Rated 5 out of 5 stars

Excelent

Top!!!! Excelent....we have now 2 ghost...i love my ghost. Thanks boys for customer service you are best

December 12, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible Return Policy

The vapor quality was not there for me. There are way better vapes at this price point and having no app(did not tell me when I bought it) did not help. I wanted to return it because I was unhappy but since I opened it that is not allowed. Be sure you like it because there is no testing it.

December 11, 2019
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello Dan,

We are sorry to hear that you are not satisfied with the MV1. We will be more than happy to send you pre-paid return labels to send the unit back for a full refund.

Sincerely,

The GHOST Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look