Gianna Bellucci Reviews 1,190

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, luxurious feel, and beautiful designs, often highlighting the comfortable and confidence-boosting fit. Many appreciate the accurate sizing and the wide selection available, with several reviewers becoming loyal customers and planning future purchases. The delivery service is frequently described as fast and efficient, with products arriving in a timely manner. However, some customers encountered issues with their orders and the return/exchange process, finding it complicated or slow. A few reviewers also mentioned receiving damaged packaging or experiencing delays in delivery. While some found customer service helpful and kind, others reported inconsistencies or difficulties in communication when trying to resolve issues.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the high quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the products as high-quality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, praising fast shipping... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are of good quality and reasonable price. I am giving 4 and not 5 stars because I have experienced the customer support as slightly flaky. Assistance is absolutely there, and it has overa... See more

Company replied

Rated 4 out of 5 stars

The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I... See more

Company replied

Rated 4 out of 5 stars

1. 5/5 Products. 2. 4/5 Delivery time. 3. 3/5 Exchanging products. 4. 5/5 Support by e-mail. 5. 3/5 Website friendliness for returning/exchanging. Positive: really good products. Negative: T... See more

Company replied

Rated 5 out of 5 stars

Love the products, I discovered Gianna one month ago and i already have 4 sets and one more on its way. 🖤 Girls you and your creations are all amazing, the material, everything. So comfortable and se... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

The Gianna Bellucci brand was born out of desire to create a comfortable yet sexy lingerie, available to all girls and women. Gianna Bellucci is a women led team that understands women and their needs. We create seductive lingerie that fits your body and emphasizes your femininity. Sophisticated Italian design, high-quality materials and maximum comfort is what distinguishes Gianna Bellucci from other brands. Due to these qualities, Gianna Bellucci has become one of the top lingerie brands in Europe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Above and Beyond

Products arrived in a timely manner, at an extraordinary price. The sizes matched and the product quality is extraordinary. Made my significant other extremely happy.

April 15, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your review — we’re truly glad everything met your expectations and brought joy 😊
Gianna Bellucci Team.

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Rated 5 out of 5 stars

Everything went smooth and fast

Everything went smooth and fast

March 10, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your review—we’re glad everything went smoothly and quickly 😊
Gianna Bellucci Team

Rated 5 out of 5 stars

super fast delivery and as to image product

super fast delivery, in 3 days i received it. Also good quality , texture and color as to image

April 9, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your review—we’re glad you’re happy with the fast delivery and the quality 😊
Gianna Bellucci Team

Rated 5 out of 5 stars

Awesome product and awesome packaging

Awesome product and awesome packaging. Absolutely happy with the overall experience.

April 16, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your review—we’re glad you’re happy with the product and overall experience 😊
Gianna Bellucci Team

Rated 5 out of 5 stars

I am very happy with this store

I am very happy with this store. The delivery was extremely fast and the underwear fits perfectly. Great quality and a smooth shopping experience.

April 13, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your review! We're so happy to hear everything fit perfectly and that you had a smooth experience with us 😊

Gianna Bellucci Team

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, very good delivery service.

April 15, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your feedback! We’re glad everything met your expectations 😊
Gianna Bellucci Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping, and great quality products.

April 14, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your review! We’re happy you’re satisfied with both the delivery and quality 😊
Gianna Bellucci Team

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Rated 5 out of 5 stars

Fast shipping and pretty and…

Fast shipping and pretty and comfortable lingerie. Love it!

April 13, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your review! We’re really happy to hear you love the lingerie and that everything arrived quickly 💖
Gianna Bellucci Team

Rated 2 out of 5 stars

I’m giving 2 stars

I’m giving 2 stars because the service was slow and the item wasn’t as i expected.

April 11, 2026
Unprompted review
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Reply from Gianna Bellucci

We’re sorry to hear that your experience didn’t meet expectations. Our latest campaign has been more successful than anticipated, which unfortunately caused some delays in shipping. Thank you for your feedback—we truly appreciate it and are working to improve. 🙂
Gianna Bellucci Team

Rated 5 out of 5 stars

Quality is exelent

Quality is exelent, comfortable, excellently made, materials are comfortable, sizes are accurate, fast delivery, one of the best shop for lingery.

April 8, 2026
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Reply from Gianna Bellucci

Thank you for your wonderful feedback—it truly means a lot to us. We’re so happy to hear you’re satisfied with the quality, fit, and delivery experience. 😊
Gianna Bellucci Team

Rated 5 out of 5 stars

Nice quality

April 9, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your feedback—we’re glad you’re happy with the quality 😊
Gianna Bellucci Team

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Rated 5 out of 5 stars

Perfect experience!

April 9, 2026
Unprompted review
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Reply from Gianna Bellucci

Grazie per la tua recensione—siamo felici che sia stata un’esperienza perfetta 😊
Gianna Bellucci Team

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Rated 5 out of 5 stars

I shopped for the first time

I shopped for the first time. The products were very beautiful and I assume of good quality. Fast delivery in nice packaging.

March 25, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your first order with us! 💖
We’re so happy you loved the products, delivery, and packaging—hope to see you again soon.

Gianna Bellucci Team

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