Gianna Bellucci Reviews 1,191

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, beautiful designs, and comfortable fit, often noting how they boost confidence and feel luxurious. Many people appreciate the inclusive sizing options and the stunning appearance of the items, which often exceed expectations in person. The delivery service is frequently highlighted as fast and efficient, with products arriving promptly and in good condition. Reviewers often express their intention to repurchase, becoming loyal clients due to the overall positive experience. However, some customers also noted issues with the order and customer service, including delays in delivery and problems with gift wrapping. A few other people also felt that the return process was complicated and lacked adequate support, particularly when exchanging items or dealing with specific courier problems.

What people talk about most

Product

People report positive experiences with product quality, noting that items are amazing, fit well, and sizing... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the very short and fast... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and loyalty, frequently... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are of good quality and reasonable price. I am giving 4 and not 5 stars because I have experienced the customer support as slightly flaky. Assistance is absolutely there, and it has overa... See more

Company replied

Rated 4 out of 5 stars

The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I... See more

Company replied

Rated 4 out of 5 stars

1. 5/5 Products. 2. 4/5 Delivery time. 3. 3/5 Exchanging products. 4. 5/5 Support by e-mail. 5. 3/5 Website friendliness for returning/exchanging. Positive: really good products. Negative: T... See more

Company replied

Rated 5 out of 5 stars

Love the products, I discovered Gianna one month ago and i already have 4 sets and one more on its way. 🖤 Girls you and your creations are all amazing, the material, everything. So comfortable and se... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

The Gianna Bellucci brand was born out of desire to create a comfortable yet sexy lingerie, available to all girls and women. Gianna Bellucci is a women led team that understands women and their needs. We create seductive lingerie that fits your body and emphasizes your femininity. Sophisticated Italian design, high-quality materials and maximum comfort is what distinguishes Gianna Bellucci from other brands. Due to these qualities, Gianna Bellucci has become one of the top lingerie brands in Europe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great products!

The lingerie is very high quality, it fits well and it’s so beautiful. This is my second time ordering, but it won’t be the last one. I highly recommend!

March 4, 2026
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your review and for ordering with us again. We’re truly happy to hear you love the quality and fit of the lingerie, and your recommendation means a lot to us. ✨

Gianna Bellucci Team.

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Rated 5 out of 5 stars

Beautiful

I like verry much, the material is verry good and sexy, and also beautiful.
I will return to buy again.

March 2, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your review! We’re delighted you love the material and design, and we look forward to welcoming you back for another purchase. 💖

Gianna Bellucci Team.

Rated 5 out of 5 stars

Excelent quality

Excelent quality, beautifully crafted and extremelu cute 🤭

March 3, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you for your lovely review! We’re very happy you like the quality and design of our pieces. 💖
Gianna Bellucci Team.

Rated 5 out of 5 stars

Great ,fast

February 23, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your review! We truly appreciate your kind words and are happy to hear everything was great and delivered quickly 😊

Gianna Bellucci Team

Rated 5 out of 5 stars

Perfection

All the products I bought were more than perfect. Everything is with the highest quality - the lingerie, the packaging. And the delivery was very fast. Every cent was worthing! Thank you, Gianna Belucci! ♥️

February 26, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your beautiful review and for taking the time to share your experience. We’re truly happy to hear that you loved the quality, the packaging, and the fast delivery — it means a lot to us that every cent felt worth it ♥️

Gianna Bellucci Team

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Rated 5 out of 5 stars

Very beautiful laundry

Very beautiful laundry, extremely fast delivery

February 23, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your lovely review! We’re truly happy you loved the lingerie and that the delivery was so fast for you 💖

Gianna Bellucci Team.

Rated 5 out of 5 stars

Great design

Fast delivery, perfect size and lovely design. Totally recommend!

February 22, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for taking the time to share your experience — we truly appreciate your support and kind words 💕
Gianna Bellucci Team.

Rated 5 out of 5 stars

Excellent product quality

Excellent product quality, fast delivery, simple return process.

February 13, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your wonderful review — we’re truly happy to hear that you’re satisfied with the quality, delivery, and return experience ✨
Gianna Bellucci Team.

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Rated 1 out of 5 stars

Customer misleading

A very bad experience. I ordered underwear for my girlfriend for Valentine's Day. The website stated that the order would arrive by February 13, but it didn't arrive until today, February 16. On top of that, I paid €10 for gift wrapping, and the box arrived scratched and with a broken seal.

I will never buy from them again!

February 16, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for taking the time to share your experience — we truly regret that your Valentine’s surprise did not arrive as expected and understand how disappointing that must have been 💔
Please note that the delivery dates shown on our website are estimated timeframes. We always dispatch orders within the promised shipping window, however once the parcel leaves our warehouse, the delivery process is handled entirely by the courier. Shipping routes, local conditions, and operational delays are unfortunately beyond our direct control.

We are also very sorry to hear that the gift box arrived damaged. This is certainly not the experience we want for our customers. We kindly ask you to submit a complaint through our website regarding the damaged item — once received, we will immediately arrange a replacement or a refund for you. At the same time, we will file a formal complaint with the delivery company regarding the damage, as this clearly occurred during transport.
Gianna Bellucci Team.

Rated 5 out of 5 stars

Everything was perfect.

February 10, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your wonderful review — we’re truly happy to hear everything was perfect ✨

Gianna Bellucci Team.

Rated 5 out of 5 stars

Great experiance

The underwear is of exceptional quality, the sizes fit, and the delivery was extremely fast. Can't wait to shop again! <3

February 13, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your wonderful review — we’re thrilled to hear you’re happy with the quality, fit, and fast delivery, and we can’t wait to welcome you back 💕
Gianna Bellucci Team.

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Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, the quality is great and the sizes are realistic

February 9, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you very much for your lovely feedback — we’re so pleased to hear you enjoyed the experience and are happy with the quality and fit 💫

Gianna Bellucci Team.

Rated 5 out of 5 stars

Great quality and really great…

Great quality and really great shipping. Order was shipped in two days. For sure going to make more orders👍👍👍

February 12, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your amazing review — we’re delighted to hear you’re happy with the quality and fast shipping, and we truly appreciate your continued trust ✨

Gianna Bellucci Team.

Rated 5 out of 5 stars

The lingerie is very beautiful

The lingerie is very beautiful. I love it.

February 12, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your lovely review — we’re truly happy to hear you love your lingerie 💕

Gianna Bellucci Team.

Rated 5 out of 5 stars

Amazing quality materials, true to size, comfy

I liked very fast delivery, absolutely stunning and quality feel of the materials, clothes were very much like on listed photos, they offer inclusive range of sizes, from now on if I want something fancy and treat myself, I will buy only from them, Im so glad I found this brand!

February 10, 2026
Unprompted review
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Reply from Gianna Bellucci

Thank you so much for your beautiful and detailed review — it truly means the world to us that you felt the quality, saw the authenticity, and found the perfect fit 💖

We’re so happy you discovered our brand and can’t wait to welcome you back for your next special treat.

Gianna Bellucci Team.

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Rated 4 out of 5 stars

Nice products glad to buy

It was ok just a part fell off when Ive opened the package. It was a minor thing and they were super helping and nice!
The materials are great and Im very pleased of my products. Also the packaging is very very nice🙂

February 11, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your review and for letting us know about this. We’re truly sorry to hear that a part fell off when you opened the package — that’s definitely not the experience we want for you. Please contact us directly with a photo and a short description of the issue, and we will gladly arrange an appropriate compensation for you ❤️
Gianna Bellucci Team.

Rated 5 out of 5 stars

Perfect!Wonderful!

February 11, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your wonderful review and for sharing your enthusiasm with us. We’re delighted that everything was perfect for you — that’s exactly what we strive for every time ❤️

Gianna Bellucci Team.

Rated 5 out of 5 stars

Love it

Love it
I will buy again

February 9, 2026
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your review and for choosing Gianna Bellucci. We’re truly happy you love your set and that you plan to shop with us again — we’ll be here waiting for you ❤️

Gianna Bellucci Team.

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