The product met or exceeded expectations, the shoes were true to size. I only wish they had better delivery options which would have given them a 5 star.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service was super friendly, and you could reach the support team anytime. My shoes didn't fit quite right, and they replaced them for free.
Company replied
I discovered the brand by accident on social media and decided to take a chance, and buy a pair of shoes for my husband. I was (and still am) amazed and delighted by the quality of Gifennse’s wor... See more
Company replied
The shoes this company manufactures can clearly hold their own with any top rated leather shoe in the business. As impressive as the quality and presentation of the shoe, is the best in class customer... See more
Company replied
Company details
Written by the company
30% Off For Over $400 And Free shipping exchange and returns on Men's Leather (Genuine) Shoes at Gifennse.com. Gifennse proudly presents the collection includes timeless models such as Chelsea Boots, Brogues, Oxfords, Derby shoes.
Contact info
Room 510, Building 1, Dongyue Science and Technology Innovation Valley, No. 100, Yongtai Jixian Back Street, Baiyun District, 510440, GuangZhou, China
- +1(323) 208-9125
- support@gifennse.com
- gifennse.com
3.8
Great
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was delivered at my door…
My order was delivered at my door appropriately and adequately with no damage at all.
I chose size 10 and was delivered perfectly. When I tested the shoes, it fitted me perfectly and awesomely well. It seems it was designed for my legs.
Great job indeed 👍🏼👌💪🏾
March 21, 2026
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Received the loafers today and they are beautiful!
Received the loafers today. Beautiful handmade shoes. Delivery time as promised so more than happy with my order. Ik addition to that I’m very satisfied with the customer support they provided in regards to the exchange process. Definitely not my last order at Gifennse
March 20, 2026
Disappointment
I had a very bad experience with my first ever business with the company.
I made a mistake for choosing size 11.5 instead of 7.5 and they refused to exchange it.
Bad business!!!
March 17, 2026
Reply from Gifennse
We sincerely apologize for any inconvenience.
Please check your order; you ordered the Hand-Dyed Woven Loafer - Sale (Ships to the US only)
Brown / 11.5 SKU DB101A-25A/11.5.
We shipped it according to the size listed on your order.
These are special offer items and are not eligible for returns or refunds.
We had already explained this on the promotional page.
https://gifennse.com/apps/pagefly?id=23ebdff4-9bef-4f9e-9445-4a412f8af954
Chinese dropshipping site
This is a fairly typical scam nowadays.
The company is thinese, as the domain is registered to a chinese email address. The shorts you see on YT and the images on the site are not at all what the real products look and feel like. If anything is handcrafted, it is by chinese factory workers, but I wouldn't be surprised if it's all automated.
For all intents and purposes, this is a scam.
March 1, 2026
Unprompted review
Reply from Gifennse
Please stop your defamation. You have never purchased shoes from our website. We disclose on our website that we are a factory in China, and our shoes are all handmade and dyed—this is beyond question. Please stop your malicious comments, especially from someone who has never used our shoes. Furthermore, our brand name is Gifennse.
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Met Expectation
I have purchased many dress shoes over the years. The Gifennse style caught my attention on the internet. A bit expensive, but not overly expensive.
When I received the shoes, they met my expectations. They look great, fit great, and I hope they have the quality to last for a while.
February 4, 2026
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
The item I purchased looked exactly…
The item I purchased looked exactly like the picture. Tried on felt great but haven't really tested,yet.
February 2, 2026
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
Worth the wait.
Stylish, hand dyed, leather sole and upper that fit well. The shipping from China took its time, but considering all of the customs clearances needed, it was pretty efficient.
January 26, 2026
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
Quality through and through.
The shoes this company manufactures can clearly hold their own with any top rated leather shoe in the business. As impressive as the quality and presentation of the shoe, is the best in class customer service. I ordered a pair of shoes for a destination wedding and needed a slightly smaller pair upon receiving them. The customer service team went above and beyond to insure that I received my shoes in time for the big event. Very impressed all around.
January 28, 2026
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
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I am still waiting for the item that I…
I am still waiting for the item that I purchased for how many weeks now.
January 27, 2026
Reply from Gifennse
We apologize for the wait. Your shoes were delivered on 5 February 2026. If you haven't received them, please contact our customer service at support@gifennse.com. We will provide you with any support you may need.
Reply from Gifennse
We apologize for the wait. Your return has been processed. Please feel free to contact us if you have any questions. Thank you.
Wow, so impressed
Wow. My shoes arrived today. Both pairs I ordered look fantastic. I was so impressed by the Quality and the Packaging. You got my special request and order correct. Thank you so much for that. The shoe horn was a nice extra touch, in addition, to the shoe blankets.
January 5, 2026
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
Reply from Gifennse
We apologize for the wait. Your shoes were delivered on January 13, 2026. If you haven't received them, please contact our customer service at support@gifennse.com. We will provide you with any support you may need.
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Hello
Hello, I ordered the shoes on December 8th, and I still haven't received them. The website indicated delivery by December 16th at the latest. It's now January 4th and I haven't heard anything. I hope to receive them someday. Sincerely,
December 8, 2025
Reply from Gifennse
We apologize for keeping you waiting. Your shoes have been returned due to customs detention. We have agreed to your refusal to pay, and you do not need to pay for the shoes. Thank you.
Service was fast and quality of shoes…
Service was fast and quality of shoes A+, I am amazed, bravo 👏
December 25, 2025
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
Reply from Gifennse
Dear Daniel,We sincerely apologize for any inconvenience caused. We provided the wrong tracking number, which has now been corrected. The shoes are currently in transit, and we have sent the tracking information to your email again. Please check your email. Thank you.
SCAM
No order confirmation. Order did not ship within 5 to 7 business days. When provided tracking information, order never shipped only the label was created. Terrible customer service. This site is likely a scam
December 8, 2025
Reply from Gifennse
Hi Jonathan,we are very sorry to have kept you waiting. We have noticed your message and chargeback, and we are already checking the latest shipping status of your order.We shipped it on the 8th, and standard shipping is expected to take 7-12 days to arrive.
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Workman shio
November 27, 2025
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
Painted Oxford cut shoes from Gifennse
The product met or exceeded expectations, the shoes were true to size. I only wish they had better delivery options which would have given them a 5 star.
October 27, 2025
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
Reply from Gifennse
Thank you very much for your honest and kind review of our shoes and service. Your satisfaction is always our top priority.
Each pair of our shoes is meticulously crafted to ensure exceptional comfort and quality.
We will continue to strive to do better. We look forward to serving you again.
Have a nice day!
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