The website is easy to navigate and it is nice and simple to make the purchase. My free delivery was quick and well advised, even though I didnt receive everything in my cart due to no stick my experi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought two PS5 controllers, one was new and one was a demo, obviously did not intend to buy a used controller. Sent an email to sorry, they acknowledged they issue, within minutes I was refunded.... See more
Company replied
Giftbox Karratha - the young man there was not only helpful, but he was on his own and managed to look after everyone as quickly as possible. He answered questions and looked for the correct product w... See more
Company replied
I visited my local smoke mart store in Pinjarra the girl was very informative about the product I was looking at.I wanted to think about it so I left and went home.I decided to go on line and purchase... See more
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Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
270 The Parade, 5068, Kensington SA, Australia
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Quick delivery and got exactly what i…
Quick delivery and got exactly what i ordered:)
November 2, 2026
Reply from GiftBox
Hi Angela, thank you for taking the time to leave a five-star review! We’re thrilled to hear you love our wine glasses and that your Giftbox order arrived quickly :)
Reply from GiftBox
Hi Tony, thank you for taking the time to leave us a four-star review and we are glad you had a positive experience with Giftbox.
Got what I wanted it was in stock and…
Got what I wanted it was in stock and the lady I dealt with was very helpful and polite
November 1, 2026
Reply from GiftBox
Hi Peter, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
I was so excited when my parcel arrived…
I was so excited when my parcel arrived just 2 hours after putting in my order… everything was so easy which I’m very thankful for because I have fibromyalgia and I get a bit of brain fog so your site being easy to navigate and everything else being so simple was a blessing thankyou
November 1, 2026
Reply from GiftBox
Hi Lyn, thank you for taking the time to leave us a five-star review! We're absolutely delighted to hear your Same Day Delivery order arrived so quickly and that you found our website and ordering process easy to use.
Good pricing quick easy ordering easy…
Good pricing quick easy ordering easy delivery
October 12, 2026
Reply from GiftBox
Hi Jack, thank you for taking the time to leave a five-star review and we're so glad you enjoyed our Giftbox pricing, easy ordering process and quick delivery :)
Reply from GiftBox
Hi Rayne, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
Bubble &Fog Machine. The item I purchased was a good price
The item I purchased was a good price. The ordering process was easy and the delivery was quick, and arrived intact.
October 9, 2026
Reply from GiftBox
Hi Beth, thanks for taking the time to leave us a five-star review. We're delighted you found our Giftbox pricing great and the ordering process easy. It's wonderful to hear your Bubble & Fog Machine arrived quickly.
Reply from GiftBox
Hi Jennifer, thanks for taking the time to leave us a five-star review and we're so pleased you're happy with our Giftbox products and speedy delivery.
Great communication and response.
August 20, 2026
Reply from GiftBox
Hi Maryanne, thanks for taking the time to leave us a five-star review and we're glad you were happy with Giftbox communication and service.
Reply from GiftBox
Hi Rebecca, thanks for taking the time to leave us a five-star review! We're so happy to hear you're pleased with Giftbox prices and our range of items.
WE HAD A PROBLEM WITH OUR MACHINE AND…
WE HAD A PROBLEM WITH OUR MACHINE AND YOU HONERED YOUR WARRENTY AND SENT US A NEW MACHINE
October 15, 2026
Reply from GiftBox
Hi Sean, thanks for taking the time to leave us a five-star review! We're sorry to hear you experienced an issue with your machine, but we're glad our Giftbox customer service team could resolve the replacement for you :)
The website is easy to navigate and it…
The website is easy to navigate and it is nice and simple to make the purchase. My free delivery was quick and well advised, even though I didnt receive everything in my cart due to no stick my experience was pleasant and I would definitely shop here again while letting all my friends know
October 15, 2026
Reply from GiftBox
Hi Jenene, thank you so much for your lovely feedback! We're delighted to hear you found our Giftbox website easy to navigate and enjoyed a smooth shopping experience. We sincerely apologise for the out of stocks but we're glad the delivery and communication were up to expectations. Your recommendation mean a lot to us :)
Great playboy stuff love it ❤️👍
October 15, 2026
Reply from GiftBox
Hey Holly, thanks for taking the time to leave us a five-star review! We love to hear that our customers love our Playboy stock as much as we do :)
Very fast and efficient and lovely…
Very fast and efficient and lovely customer service
October 31, 2026
Reply from GiftBox
Hi Natalie, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
My order was ready in less than an hour
October 30, 2026
Reply from GiftBox
Hi Courtney, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
Super easy to order online
Super easy to order online. Delivery notifications were sent every step if the way. Instructions to open simple and clear. Seat is so comfy.
October 14, 2026
Reply from GiftBox
Hi Barb, thank you for taking the time to leave us a five-star review! We're so pleased to hear you found the ordering process easy, delivery updates helpful and instructions clear. It's great to know you're loving Giftbox hazel sofa :)
Reply from GiftBox
Hi Dean, thank you for taking the time to leave us a five-star review! We're so glad you're happy with our Giftbox products, pricing and service.
Missing part of the product purchased 😢
I purchased a snack bucket it was also meant to have little cup that attaches to the side. It was missing the little cup. I had purchased as a Christmas present. Very disappointing
October 13, 2026
Reply from GiftBox
Hi Bec, thank you for bringing this to our attention, please contact hello@giftbox.com.au to resolve this matter for you
A+++ Highly Recommended!
Super fast delivery, great quality, so happy with my Halloween display this year! Thankyou GiftBox!
October 14, 2026
Reply from GiftBox
Hi Emma, thank you for taking the time to leave us a five-star review! We're thrilled to hear you're happy with the quality, fast delivery and your Halloween display :)
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