We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the f... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I recieved my gift card at first I was worried because I was scammed by another site called start select but gift cards.co.uk gave me my product I purchased which is a relief
Company replied
Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.
Company replied
Ordered £30 ecard for Tesco, all went well. Remaining £20 requested for Iceland, charge of £1.50 charged as admin fee, not sure what administration required but then when tried to use in store it wasn... See more
Company replied
3.8
Great
2K reviews
Asks customers to review
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These guys are fantastic
These guys are fantastic. I made an error on my order and they sorted it out for me really quickly. I will certainly use them again.
June 20, 2026
Reply from Giftcards.co.uk
Dear Fe,
Thank you so much for your lovely review. It is great to hear that you are happy with our service and that we could sort things out quickly for you. We hope you enjoy your gift card, and if you ever need anything, feel free to email us.
Best regards,
Bonnie
having to contact Customer Service to…
having to contact Customer Service to get the gift vouncher re-send to me...REALLY does not help when the initial instructions are not good enough.
Still considering if will use them again!
July 13, 2026
Reply from Giftcards.co.uk
Hi Alex F.,
Thank you for taking the time to share your feedback.
We understand your frustration and apologize for the inconvenience caused. Sometimes voucher emails can be delayed or filtered by email providers, and unfortunately, we do not have control over individual email systems or their filtering settings.
We certainly do not want customers to experience difficulties receiving their vouchers, which is why our team is always available to assist, including checking delivery details and resending vouchers when needed to help ensure they are received successfully.
We appreciate your feedback, and we will continue working to make the process as smooth as possible for our customers. If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Dear June,
Thanks so much for your lovely 5-star review. Great to hear everything was easy, fast and efficient. Enjoy your gift card!
Best regards,
Bonnie
Amazing way to gift someone.
Amazing way to gift someone.. quick and easy. Delivery via email is almost immediate. The recipient was vey grateful too.
July 3, 2026
Reply from Giftcards.co.uk
Dear Ana,
Thank you so much for your lovely review. We are really happy to hear that gifting was quick and easy, and that the gift card arrived almost immediately. Great to know the recipient was so grateful too. Enjoy your gift card.
Best regards,
Bonnie
High Transaction/Service Fees
I got a gift card for £10 and went to redeem it for an amazon giftcard. When i added it to the basket, it only game me a £7.50 giftcard. ABSOLUTE DAYLIGHT ROBBERY! There is no reason you need a £2.50 transaction free, its simply ridiculous.
July 10, 2026
Reply from Giftcards.co.uk
Hi Owen Scott,
Thank you for taking the time to share your feedback. We understand your frustration and appreciate you bringing this to our attention.
The difference in value is due to a service fee that applies to certain gift cards. Thanks to this fee, we as a reseller are able to offer a complete and comprehensive range of gift cards and securely process the underlying transactions.
The fee is clearly displayed before purchase and becomes visible as soon as a gift card is added to the shopping cart. We also offer many gift cards that do not have any service fees applied.
We appreciate your feedback regarding this. If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Dear Eduardo,
Thanks so much for your great review. Lovely to hear that everything was easy to use and nice and straightforward. Enjoy your gift card!
Best regards,
Bonnie
Very efficient service and made it easy…
Very efficient service and made it easy to send a birthday gift on time.
July 10, 2026
Reply from Giftcards.co.uk
Dear Meggie,
Thank you so much for your lovely review. Great to hear everything went smoothly and that sending a birthday gift on time was nice and easy. We hope the gift card brings lots of joy!
Best regards,
Bonnie
Reply from Giftcards.co.uk
Dear Graham
Thank you so much for your lovely review. Great to hear everything was easy to use and arrived quickly. Enjoy your gift card.
Best regards, Bonnie
Reply from Giftcards.co.uk
Hello Gillian.
Thanks for leaving us a review. I'm sorry to hear your gift card hasn't reached you yet.
Digital gift cards are normally generated and sent within 1 hour of purchase. Every now and then, they can find their way into your spam or promotions folder, so it's worth having a quick look there.
If it's still nowhere to be found, please get in touch with our support team via support@giftcards.co.uk. We'll check what happened and get it sorted as quickly as possible.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Amazing customer service
I bought a digital e voucher, I made a mistake in the email it was to be delivered to so I emailed customer support and they replied immediately and resolved the problem. Amazing customer service!
July 8, 2026
Reply from Giftcards.co.uk
Dear Melanie,
Thank you so much for your lovely review. Great to hear our team could fix this for you so quickly. Enjoy your e-voucher!
Best regards,
Bonnie
Reply from Giftcards.co.uk
Dear Andrew,
Thanks so much for your lovely 5-star review. Great to hear the gift card was a nice gift and that it worked well in the PlayStation Store. Enjoy!
Best regards,
Bonnie
Reply from Giftcards.co.uk
Dear Paul,
Thanks so much for your lovely 5-star review! Great to hear everything was easy to use. Enjoy your gift cards!
Best regards,
Bonnie
Log in experience is hectic but other…
Log in experience is hectic but other than that great variety of cards. Could be quicker in the allocation as other platforms tend to give you the card same day as opposed to 48 hours but otherwise it’s fine.
July 31, 2025
Reply from Giftcards.co.uk
Hello Adam,
Thanks for your feedback. I think you may be referring to the redemption process, as our platform doesn't require you to create an account or log in. I'm sorry if that part of the experience felt a little cumbersome.
Our digital gift cards are usually generated and sent within 1 hour, although they're typically received within just a few minutes of purchase. Physical gift cards are dispatched within 1–2 working days. We always aim to process orders as quickly as possible so customers receive them without unnecessary delay.
I'm glad to hear you've enjoyed the variety of gift cards available, and we appreciate you taking the time to share your experience. If you have any concerns or questions we can assist with, please feel free to reach out at support@giftcards.co.uk.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
The gift card doesn’t even work
The gift card doesn’t even work - the link doesn’t load it up at all. I’ve contacted customer service and are yet to receive a response.
July 8, 2026
Reply from Giftcards.co.uk
Hello Kimberley,
Thank you for taking the time to leave your feedback. I'm sorry for the frustration this caused.
I can see we've since been in touch by email, and I'm pleased the gift card link is now working and you've confirmed that everything has been resolved. Thank you for letting us know, and if there's ever anything else we can help with, we're always happy to assist.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Dear Sharon,
Thanks so much for your lovely review. Great to hear your voucher arrived so quickly. Enjoy your gift card!
Best regards,
Bonnie
Had difficulty using the voucher called…
Had difficulty using the voucher called customer service twice
Resolved issue myself
July 7, 2026
Reply from Giftcards.co.uk
Good day,
Thank you for sharing your feedback with us.
I am very sorry to hear that you experienced difficulties using your voucher and had to contact customer service twice without a swift resolution. I sincerely apologise for the frustration and inconvenience this caused, though I am glad to hear you were ultimately able to sort out the issue.
We appreciate your patience and will share this feedback with our team to help improve our customer support response time and technical support in the future.
If you need any further assistance with your voucher or anything else, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
I have not received an e card which was…
I have not received an e card which was meant to be delivered in hours. 3 days later I have not received its just a scam.
Thieves I want my money back.
July 7, 2026
Reply from Giftcards.co.uk
Hi Frank,
Thank you for your feedback, and I am very sorry for the frustration and delay you have experienced with your order.
Please rest assured that we take your experience seriously and this is absolutely not a scam. Sometimes email providers, especially Google Mail, strictly filter automated digital deliveries directly into the Promotions folder instead of your main inbox. Please check that specific folder to see if the email is there.
If you still cannot find it, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Not received voucher
My family has used this website before and received their vouchers however I have not yet received mine and I ordered it a few days ago
July 6, 2026
Reply from Giftcards.co.uk
Hello Leo,
I'm sorry to hear that this has been your experience. I completely appreciate how disappointing it is when you're expecting your digital gift card and it doesn't appear to arrive.
Our digital gift cards are generated automatically and are usually sent within one hour of purchase. If you're using Gmail, it's worth checking your Promotions folder, as Google often filters our e-vouchers there. On mobile devices this folder can sometimes be hidden, but if you sign in via a desktop browser, the Promotions tab should be visible.
If you still can't locate your gift card, please email our customer service team with your order details at support@giftcards.co.uk, and we will assist you as carefully as possible.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Quick and efficient
Quick and efficient. I also made an error so I contacted customer services who sorted my issue incredibly quickly!
July 6, 2026
Reply from Giftcards.co.uk
Dear customer,
Thanks so much for your lovely review. Great to hear everything was sorted quickly, and we hope you really enjoy your gift card. If you ever need anything, feel free to email us.
Best regards, Bonnie
Bought a b&q voucher for my brothers…
Bought a b&q voucher for my brothers birthday, waited 48 hours for it to arrive in email inbox, nothing. Emailed them, nothing. Emailed them 3 more times and still nothing.3 months later still no reply. Absolutely awful company, wouldnt even click on their scam of a website
May 9, 2026
Unprompted review
Reply from Giftcards.co.uk
Hello Ollie Neighbour,
I'm genuinely sorry to read about your experience, especially as this was a birthday gift for your brother. I can understand how disappointing and frustrating that would have been.
Our digital gift cards are generated automatically and are usually delivered within one hour of purchase. We also aim to respond to all emails within 24 hours.
I've tried to locate your order and any previous emails using the name on this review, but unfortunately we haven't been able to find a match. If you could send your order details to support@giftcards.co.uk, we'll look into it straight away and work with you to get everything sorted.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
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