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GiftRound Reviews 

674
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly mention how incredibly easy and straightforward it is to set up group collections, manage contributions, and share links with friends or coworkers. People truly appreciate that every single penny collected goes directly to the recipient, ensuring there are no hidden commissions or unexpected charges taken from the total amount. However, some customers also noted minor inconveniences regarding physical card availability, cartoon graphics, and printing formats. A few other people similarly felt that the platform occasionally encountered technical hiccups when splitting large group collections or managing donations.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the platform is extremely easy to set up and... See more

Product

Reviewers mention positive feedback about product, highlighting that it makes collecting money for... See more

Website

Users describe positive interactions with website noting that setting up collections is quick and managing... See more

Service

Customers had positive experiences with service, finding it easy to use for collecting donations with no... See more

Value for money

Clients share positive opinions on value for money, highlighting that the service is completely free with no... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great idea for making class gifts so much easier to organise. I made a mistake when downloading the giftcard and the site flagged it as fraud but customer service were fantastic and resolved everyth... See more

Company replied

Rated 5 out of 5 stars

Fabulous service that makes running collections very easy and pain free. No collecting money, buying cards, trying to think of a present or hunting down the collection when somebody has forgotten... See more

Company replied

Rated 5 out of 5 stars

So easy to set up and accessible. Took the headache out of using my personal bank account to collect money. The e-Token choice was good and the recipient very happy with the store selected for them (a... See more

Company replied

Rated 5 out of 5 stars

Such a great way of making a collection from friends and work colleagues. Especially when so may people work remotely. Giftround is my go to for all colleagues who are leaving, big birthdays or weddin... See more

Company replied


Company details

  1. Payment Service
  2. also in
  3. Gift Shop
  4. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

674 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(674)

450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, no charges

November 7, 2026
GiftRound logo

Reply from GiftRound

Simple and fee-free. Just how group gifting should be! 💙

We're so pleased you found GiftRound easy to use. We believe every penny contributed should go towards the gift, with no fees or hidden charges getting in the way.

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

The whole process was amazing.

The whole process was amazing. So easy for people to write a message and give to the collection without having to think about cash. Brigitte is now able to chose where she will like to spend the money.

November 6, 2026
GiftRound logo

Reply from GiftRound

What a wonderful way to celebrate! We love that everyone could come together to contribute and leave a personal message, without the hassle of collecting cash.

And the best bit? Brigitte now gets 100% of the collection to choose something she'll love!

Making group gifting simple for everyone involved is exactly what we set out to do, so your review has really made us smile.

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

This is exactly what we love to hear! 💙

Making group collections simple and stress-free is what GiftRound is all about, so we're delighted you found it so easy.

Thank you for using GiftRound.

Claire
GiftRound

Rated 4 out of 5 stars

Very easy to set-up and administer.

Very easy to set-up and administer.

November 6, 2026
GiftRound logo

Reply from GiftRound

Thank you for your lovely feedback 💙

We're really pleased you like the idea behind GiftRound and found it easy to use, but we'd love to know what we could have made a little better.

As a small team, we genuinely listen to and act on customer feedback to keep improving our service. If you have a moment to share your thoughts at support@giftround.co.uk, we'd really appreciate it!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy to use and made the recipient…

Very easy to use and made the recipient very happy! It's great to have a collection pot dedicated to all occasions

November 5, 2026
GiftRound logo

Reply from GiftRound

Making the recipient happy is the best bit of all! 💙

We're so pleased you found GiftRound easy to use and we love that you appreciate being able to bring people together for all sorts of occasions.

Thank you for using GiftRound.

Claire
GiftRound

Rated 4 out of 5 stars

I've never had any issues

Ive never had any issues. It would have been nice to have preloaded images for the wedding option though, like you card with all the other options.

November 5, 2026
GiftRound logo

Reply from GiftRound

Thank you for your lovely feedback! 💙

We're so pleased you've always had a smooth experience with GiftRound.

You've made a really good point about having more ready-made wedding card designs. We've shared your suggestion with our team as we continue to improve the experience. It's feedback like this that helps us make GiftRound even better for everyone!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Simple to set up

Simple to set up with updates and a reminder when the collection is closing. Great that there is no commission.

November 5, 2026
GiftRound logo

Reply from GiftRound

We're so pleased you found GiftRound easy from start to finish! 💙

It's great to hear the updates and closing reminder helped you stay on top of everything. And we're especially glad you appreciate our fee-free approach. We believe every penny contributed should go towards the gift, not commission!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to Use and Straightforward Experience



I researched several similar platforms, and GiftRound is definitely the best one I found! Super easy to set up, straightforward to use, and no hidden mandatory steps or unnecessary complications. A simple, transparent and fun way to spread joy! I would happily recommend it!

November 4, 2026
GiftRound logo

Reply from GiftRound

Now that's a review that's made us smile! 💙

Knowing you took the time to compare different platforms and chose GiftRound means such a lot to us. We believe bringing people together to spread a little joy should be simple, transparent and free from unnecessary complications, so you've summed up exactly what we're trying to achieve!

And thank you for recommending us too. Word of mouth really does mean the world to a small business like ours.

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Really easy to use

Really easy to use! Setting up a Gift Round was so simple and straightforward. Sharing it with everyone was just as easy, and I loved that everyone could join in and add their own comments. It made organising everything hassle-free and enjoyable. A brilliant idea and a really easy platform to use. Would definitely recommend!

October 31, 2026
GiftRound logo

Reply from GiftRound

This is exactly what we love to hear! 💙

Hearing that GiftRound made organising a group gift hassle-free and enjoyable for you really makes us smile.

And we especially love that everyone could get involved and add their own messages. It's those little personal touches that make a group gift so meaningful!

Thank you for your recommendation and for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Very simple

Very simple, easy to use and the fact all the money goes to the recipient is a bonus

October 31, 2026
GiftRound logo

Reply from GiftRound

Thank you for the fantastic review and for highlighting something that's really important to us 💙

We believe everyone should be able to chip in to a group gift without us chipping away at their contribution. Every penny going towards the recipient isn't just a bonus in our eyes, it's how group gifting should be.

And we're delighted you found GiftRound so simple to use too.

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

First time I have used giftround

First time I have used giftround for a collection, it is so easy to set up and manage for messages and money contributions in one place. The personalisation for photos, gifs, emojis are really good and the ease of simply downloading the messages and gift certificate at the end of the collection to send to the recipient makes it a great method for any collection.

October 10, 2026
GiftRound logo

Reply from GiftRound

What a brilliant first experience with GiftRound, thank you! 💙

You've highlighted something we really care about - making it easy to bring everyone's contributions and messages together, while keeping those personal touches that make a group gift feel special.

We love that you enjoyed adding photos, GIFs and emojis, and that downloading the messages and gift certificate made the final gifting moment just as simple as organising the collection!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Fantasic

Easy navigation , No fee or hidden charges, Flex card is a bonus.

October 30, 2026
GiftRound logo

Reply from GiftRound

You've summed up three things we really care about 💙

Easy to use, no fees or hidden charges and a FlexCard that gives the recipient the freedom to choose something they'll genuinely enjoy.

We believe every penny contributed should go towards the gift, without us chipping away at anyone's generosity. So it's brilliant to hear you appreciated all three!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Great way to manage a collection

The process of arranging and managing the collection and card was very easy and the recipient gets a great choice of places to spend their collection money.

October 30, 2026
GiftRound logo

Reply from GiftRound

It's great to hear that managing both the collection and group card felt so straightforward 💙

We want organising a group gift to be just as easy as receiving one, so we're especially pleased you appreciated the choice our FlexCard gives recipients.

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Very good way to collect contributions…

Very good way to collect contributions and messages for work colleagues.. highly recommend as very easy to do

October 30, 2026
GiftRound logo

Reply from GiftRound

Thank you so much for reviewing GiftRound! 💙

We love that you've highlighted both the contributions and the messages. Bringing colleagues together to chip in is one thing, but having everyone's personal messages alongside the gift makes it that little bit more special.

We're so pleased you found the whole experience easy!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Ideal for Colleague Collections

Simple, easy and quick way to set up a collection for a colleague. Very user friendly and easy to share with the the link and message made ready to send!

October 29, 2026
GiftRound logo

Reply from GiftRound

This is exactly what we love to hear 💙

Organising a collection for a colleague shouldn't become another lengthy job on your to-do list, so we're delighted you found everything quick and easy.

And we're especially pleased you appreciated the ready-to-share link and message. It's those little touches that we hope make organising a group gift that bit easier!

Thank you for using GiftRound.

Claire
GiftRound

Rated 4 out of 5 stars

Great idea and pretty easy to use but…

Great idea and pretty easy to use but not quite a perfect 5

October 27, 2026
GiftRound logo

Reply from GiftRound

Thank you for your lovely feedback 💙

We're really pleased you like the idea behind GiftRound and found it easy to use, but we'd love to know what we could have made a little better.

As a small team, we genuinely listen to and act on customer feedback to keep improving our service. If you have a moment to share your thoughts at support@giftround.co.uk, we'd really appreciate it!

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Excellent service

Excellent service, provides a very easy way to collect.

October 27, 2026
GiftRound logo

Reply from GiftRound

What a lovely way to end the week and head into the weekend! 💙

We're so pleased you found GiftRound an easy way to bring everyone together for a group collection. Making life a little simpler for organisers is exactly what we're here for, so your kind words have really made us smile!

Thank you for using GiftRound.

Claire
GiftRound

Rated 4 out of 5 stars

It is a free service and it worked well…

It is a free service and it worked well to collect the donations.

I had some trouble understanding and printing the voucher but go there in the end otherwise would have given 5 stars

October 27, 2026
GiftRound logo

Reply from GiftRound

Thank you for taking the time to share your experience 💙

We're pleased GiftRound made collecting contributions easy, but we're sorry the final step of understanding and printing the voucher wasn't quite as straightforward for you.

As a small team of four, we genuinely value feedback like yours to help us continually improve GiftRound. We'd love to hear a little more about where you found things tricky, if you have a moment to email us at support@giftround.co.uk. It would really help us make the experience even easier for future organisers.

Thank you for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Leaving collection for a colleague

Very easy to set up and use, share with colleagues. Once complete, simple to send the collection too

October 24, 2026
GiftRound logo

Reply from GiftRound

That's exactly the experience we hope every organiser has! 💙

From setting up a collection and sharing it with colleagues to sending the finished gift, we want every step to feel simple and stress-free. We're so pleased it all worked smoothly for you.

Thank you for using GiftRound.

Claire
GiftRound

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