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GiftRound Reviews 387

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to set up, navigate, and use for collections. Many highlight the excellent customer service and helpful staff, who are quick to resolve issues and provide support. The product itself, including the range of vouchers and the ability to add personalized messages, is also highly regarded. However, some customers mentioned minor issues, such as difficulties with downloading files or a desire for more font and color options for messages. A few people also expressed dissatisfaction with changes to the platform, specifically regarding the inability to split collections into multiple gift types or the lack of physical card options for comments.

What people talk about most

User experience

Customers had positive experiences with user experience. Reviewers found the platform very easy to set up,... See more

Product

Clients share positive opinions on the product. Many appreciate the ease of setting up collections and the... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, clear... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the team's prompt... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team's prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied

Rated 5 out of 5 stars

I have used this site a few times, for colleagues' collection and for large scale school collection for Christmas and end of year thank gifts, and every time the experience has been fantastic! The st... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

387 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So Quick and Easy

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is a much easier solution. Plenty of options for the Gift Card too, leaving the recipient to find a gift or experience they will truly enjoy.

April 2, 2026
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Reply from GiftRound

Thank you for your kind review!
We’re really glad to hear about your positive experience. At GiftRound, our aim is to take the stress out of group collections and make the whole process simple and enjoyable.
We believe the GiftRound FlexCard is the perfect group gift, giving recipients the freedom to choose something they truly love from 95+ brands, with no fees or faff. It’s all about making group gifting effortless and joyful for everyone involved.
Thank you again for your kind words, they really mean a lot to us. It truly lifts our team’s spirits to hear that we’re doing our job right.

Amy
GiftRound

Rated 5 out of 5 stars

A great solution for workplace collections

We have used GiftRound repeatedly at work for collections and have always found it super easy to use, when setting up a collection and contributing. The vouchers are always very well received.

April 4, 2026
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Reply from GiftRound

WooHoo! This is exactly what we love to hear.

We’re thrilled that GiftRound has consistently made collections at work easy and hassle-free, and it’s wonderful to know the vouchers are always well received. Making gifting simple and enjoyable is exactly what we aim for!

Thank you for taking the time to share your experience with us.

Amy
GiftRound

Rated 5 out of 5 stars

Brilliant way to organise a leaving…

Brilliant way to organise a leaving present for a colleague going on maternity leave.

April 3, 2026
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Reply from GiftRound

Thank you for your lovely feedback!
We’re so glad to hear that GiftRound made organising a leaving present for your colleague going on maternity leave simple and stress-free. It’s such a special occasion, and we’re delighted we could help make it easy to celebrate.

Amy
GiftRound

Rated 5 out of 5 stars

A MUST for anyone organising collections!

This was so easy to do and everyone thought so too! It was easy to get contributions to a leaving present and leaving comments was super easy.
The choice of gift cards is amazing. There is no way that you can't find something for your special person.
I will definitely be using GiftRound again, it was the best and easiest collection I've ever had to organise!

March 31, 2026
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Reply from GiftRound

Thanks so much for your amazing review!

We’re delighted GiftRound made organising your collection so easy and enjoyable for everyone involved.

We think the GiftRound FlexCard is the best kind of group gift, giving recipients the freedom to choose what they love across 95+ brands, with no fees or faff. Because the best group gifts aren’t about guessing the perfect present, they’re about giving genuine choice and we’re so pleased that came through in your experience.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use and administer

Easy to use and administer. Nice card images.

March 28, 2026
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Reply from GiftRound

Thanks so much for your review making GiftRound easy to use is exactly what we aim for, so we’re delighted that was your experience and that you liked the card designs too.

Thank you for using GiftRound and we hope to see you again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Giftround made it incredibly easy to raise a collection

Giftround made it incredibly easy to raise funds and share the collection with all our staff. The process was simple, quick, and completely hassle‑free. One of the best things is that there are no fees taken from the donations — everything contributed goes directly to the recipient. Really impressed with how smooth and transparent the whole experience was. Highly recommended!

March 28, 2026
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Reply from GiftRound

Thanks so much for your fantastic review, we’re really pleased you found the whole experience smooth, simple and easy to share with your team.

We especially appreciate you highlighting that every contribution goes directly to the recipient, at GiftRound we believe group collections should be fee-free from start to finish, so everyone involved feels good about giving.

Thanks again for the recommendation, it really means a lot.

Claire
GiftRound

Rated 5 out of 5 stars

Simple to use

Simple to use and the recipient gets the full value of the collection without any commission being taken off.

March 28, 2026
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Reply from GiftRound

Thanks so much for your lovely review, we’re really pleased you found GiftRound simple to use.

At GiftRound we believe group collections should be fee-free from start to finish, which is why we never skim from contributions and make sure the recipient gets the full value of their gift.

Thank you again for reviewing GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Quick and easy to set up

Easy to use and manage. Great way to organise messages and a gift for colleagues.

March 27, 2026
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Reply from GiftRound

Thanks so much for your lovely review comments like this really make our team smile.

Life’s too short for things that are supposed to be easy but aren’t, so we work hard every day to make the GiftRound experience of organising a group collection the easiest one out there and we’re so pleased that was your experience.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy to set up a collection and no…

Very easy to set up a collection and no fees, highly recommend

March 26, 2026
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Reply from GiftRound

Thanks so much for your lovely review and for the recommendation, it really helps others discover group collections that are fee-free from start to finish.

Comments like this make our team smile, and we’re so pleased you found everything easy to set up.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thanks so much for your review, comments like this really make our team smile. We believe group collections should always be simple, joyful and fee-free from start to finish, so it’s lovely to hear that came through in your experience with us.

Claire
GiftRound

Rated 5 out of 5 stars

It was so easy to set up and the card…

It was so easy to set up and the card looked fab with peoples comments and pictures.

March 25, 2026
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Reply from GiftRound

Thanks so much for your lovely review, we’re really pleased you found everything easy to set up and that the card looked so great with everyone’s messages and photos.

Creating meaningful moments where people can come together is what we love to do at GiftRound, so making it easy to add messages, photos and even GIFs for the recipient is really important to us and we're delighted you enjoyed that.

Claire
GiftRound

Rated 5 out of 5 stars

very easy to use and transfer gift pot…

very easy to use and transfer gift pot once the collection had closed.

March 25, 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound easy to use and that transferring the contributions was smooth once the collection closed. Making group gifting easy is our goal, so it’s lovely to hear we helped make showing someone you care feel simple.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use and love I didn't get charged or a commission was taken.. perfect platform for leaving cards and gifts

March 26, 2026
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Reply from GiftRound

Thanks so much for your 5 star review! We’re really pleased you found GiftRound easy to use and that the no-fees approach stood out. Our goal is to make people smile, and making sure every contribution goes straight to the recipient is a big part of that.

Thank you!
Claire
GiftRound

Rated 5 out of 5 stars

Excellent service

Excellent service. So easy to follow steps and all the money goes to the recipient. Easy to send all the details through to the recipient and printing off the PDF card is a nice touch too. Would definitely use again.

March 29, 2026
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Reply from GiftRound

Thanks so much for your kind review, we’re really pleased you found everything easy to use and enjoyed the PDF card feature too.

Offering group collections that are fee-free from start to finish is one of our core values at GiftRound, so we’re glad that made a difference for you.

Claire
GiftRound

Rated 5 out of 5 stars

Very user friendly

I had never used GiftRound before, but I found it extremely easy to use with straightforward instructions and Customer Services responded very quickly to a query I had. Would definitely recommend and use again without hesitation.

March 27, 2026
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Reply from GiftRound

Thanks so much for your lovely review, we’re really pleased you found GiftRound so easy to use and that our team could help quickly when needed. Our friendly support team is always happy to help however suits you best, whether that’s email or a quick phone call.

Thanks for recommending GiftRound and helping others discover group collections that are simple, joyful and fee-free from start to finish.

Claire
GiftRound

Rated 5 out of 5 stars

Great simple platform for collecting…

Great simple platform for collecting for colleagues.

March 26, 2026
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Reply from GiftRound

Thanks so much for your lovely review! We’re really pleased you found GiftRound a simple way to collect for colleagues.

We measure everything we do against three core values - making group collections simple, joyful and fee-free from start to finish - so it’s fantastic to hear that was your experience.

Thanks again for taking the time to share your feedback.
Claire
GiftRound

Claire Thompson 💛

Rated 5 out of 5 stars

Simple, but effective!

Very straightforward to use and all worked well; the individual got their e-card and voucher on time and everyone was able to contribute their nice words and their money easily.

March 26, 2026
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Reply from GiftRound

Thanks so much for your lovely review! We’re really pleased everything worked smoothly and that everyone could take part easily.

We work hard to make sure group collections are as simple as possible when you GiftRound it, so it’s great to hear that reflected in your experience.

Thanks again for taking the time to share your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

The website has been changed with makes…

The website has been changed which makes it easier to finish off buying the gift card and printing the sentiments.

March 25, 2026
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Reply from GiftRound

Thank you for your 5-star review!
We’ve worked hard to make the process as smooth and convenient as possible, and it’s incredibly encouraging for our team to hear that you found the updated website easier to use.

Amy
GiftRound

Rated 5 out of 5 stars

It's the best Collection idea

It's the best idea. I have used this for the first time and what a treat - I didn't have to collect all that cash and keep a note of who gave what and also that I don't have to go to the bank to put the collection in. Love the fact that you can collect all the messages and at to your moonpig card. Happy me :)

March 23, 2026
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Reply from GiftRound

Thank you so much for your wonderful feedback!
We're thrilled to hear that your first experience was so positive. It’s fantastic to know that using Flexcard made things easier by removing the need to handle cash and track contributions. This is exactly what GiftRound is designed to do, and we love knowing it’s helped you.

We’re especially glad you enjoyed collecting messages and adding them to your card. We truly believe that personal touches make all the difference. Happy you, happy us! 😊

Amy
GiftRound

Rated 5 out of 5 stars

It was so simple and lots of buying…

It was so simple and lots of buying options

March 15, 2026
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Reply from GiftRound

Thank you for your kind words!
We're delighted to hear that you found the process simple and enjoyed the wide range of buying options available with the Flexcard.

We aim to make group collecting as easy and flexible as possible, so it’s wonderful to know we met your expectations.
We look forward to serving you again soon!

Amy
GiftRound

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