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GiftRound Reviews 387

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to set up, navigate, and use for collections. Many highlight the excellent customer service and helpful staff, who are quick to resolve issues and provide support. The product itself, including the range of vouchers and the ability to add personalized messages, is also highly regarded. However, some customers mentioned minor issues, such as difficulties with downloading files or a desire for more font and color options for messages. A few people also expressed dissatisfaction with changes to the platform, specifically regarding the inability to split collections into multiple gift types or the lack of physical card options for comments.

What people talk about most

User experience

Customers had positive experiences with user experience. Reviewers found the platform very easy to set up,... See more

Product

Clients share positive opinions on the product. Many appreciate the ease of setting up collections and the... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, clear... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the team's prompt... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team's prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied

Rated 5 out of 5 stars

I have used this site a few times, for colleagues' collection and for large scale school collection for Christmas and end of year thank gifts, and every time the experience has been fantastic! The st... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

387 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very simple, very effective.

Easy to use, easy to share. A great way to collect gift contibutions.

March 21, 2026
GiftRound logo

Reply from GiftRound

Thank you for your wonderful review!
Making group gifting straightforward and enjoyable is something we work hard to deliver. We’re thrilled to hear that GiftRound made collecting gift contributions easy and fun for you.

Amy
GiftRound

Rated 5 out of 5 stars

Simple & absolutely free!

Simple, works like all the other card apps but no commission!

March 19, 2026
GiftRound logo

Reply from GiftRound

Thank you for your 5-star review! We’re so happy to hear that you found GiftRound easy to use. We work hard to keep it completely free, and your feedback really means a lot 😊

Amy
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you for your review!

At GiftRound we believe group collections should be fully free and easy!
We know that it is important for 100% of the value to go to the recipient and that is exactly the experience we’re working hard to deliver.

Thank you for using GiftRound.

Amy
GiftRound

Rated 4 out of 5 stars

Easy and effective

Found it tricky working out how to get back into my giftround collection after it had closed to generate the pdf of messages and voucher.
Frustrated that the system wouldn't acknowledge and use the apostrophe needed for the collection's name.
Would have been nice to be able to amend some of the messages after submission, having belatedly discovered the person the collection was for didn't want any references to retiring.
Otherwise, this was really easy and effective - with a voucher being able to be used in lots of different places a fantastic option!

March 14, 2026
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Reply from GiftRound

Thanks so much for your review, we’re really pleased you found GiftRound easy and effective and that the FlexCard worked so well for you.

Sorry to hear you found it tricky to access your collection after closing. We do have a help page that walks through this step-by-step but I've passed this feedback to our design team.

Thanks also for flagging the apostrophe issue our team has now fixed this.

On editing messages, contributors can update their own comments if needed, as organisers often prefer not to edit on others’ behalf.

We really appreciate your feedback thank you again.

Claire
GiftRound

Rated 5 out of 5 stars

A great leaving application!

Ease of use, professional presentation and an overall great experience! Happy to recommend to others!

March 14, 2026
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Reply from GiftRound

Thank you so much for your 5-star review, this really makes our whole team smile!

We’re delighted to hear that you found GiftRound both easy to use and professional. We work hard to make GiftRound the simplest group collection service out there, helping people come together to celebrate and show they care.

It means a lot to know you’ll be recommending GiftRound to others.

Amy
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use, efficient to collect and the comment formatting facility was great.

March 14, 2026
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Reply from GiftRound

Thank you for your kind feedback!

We’re so glad you found GiftRound easy to use and efficient for collecting contributions. It’s great to hear you enjoyed the comment formatting features. We know how much those details can enhance the experience.

At GiftRound, we think group collections should be simple, joyful and effortless for everyone involved.

Thanks again for taking the time to share your experience.

Amy
GiftRound

Rated 5 out of 5 stars

Very swift to create and seamless ways…

Very swift to create and seamless ways of adding messages with personalised photos and gifs options. i also love the fact that it doesnt charge and recipient can freely choose from multiple shops/merchants. <3

March 14, 2026
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Reply from GiftRound

Thank you so much for your lovely feedback!

We’re so glad you found the setup quick and the experience seamless, especially when it comes to adding personalised messages, photos, and GIFs. We know how important that personal touch is.

It’s great to hear you appreciate the freedom that the FlexCard gives recipients to choose what they really want.

Thank you again for your kind words and for using GiftRound.

Amy
GiftRound

Rated 5 out of 5 stars

fabulous service

fabulous service - easy to set up and share across a workforce that cover numerous regions (where signing a physical card wouldn't be possible). easy to then close the collection and print off all comments and pictures, to create a lovely memento and also easy to print a list of gift cards they can purchase with the collection amount - highly recommend especially for big companies where its tricky to organise collections sometimes -this is fantastic!

March 14, 2026
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Reply from GiftRound

Thank you so much for your kind words! We’re delighted to hear that the platform made it easy to bring everyone together, even across different regions. At GiftRound, our goal is to make group gifting effortless by creating a seamless way to share messages, memories, and contributions.

It’s wonderful to know you found the process simple from start to finish, and that it helped create a meaningful keepsake. We truly appreciate your recommendation and are so pleased it worked so well for your organisation!

Amy
GiftRound

Rated 5 out of 5 stars
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Reply from GiftRound

At GiftRound, we think group collections for things like birthdays should be simple, joyful and effortless for everyone involved. Whether it’s colleagues chipping in, leaving messages, or sending the final gift, our aim is to make the whole experience easy from start to finish with no fees getting in the way.

We’re really glad GiftRound worked well for your workplace birthdays and hope it helps make many more celebrations feel special 🎉

Claire
GiftRound

Rated 5 out of 5 stars

Great GiftRound service!

Giftround made organising a collection for a work colleague as simple process.
There are no hidden fees so the recipient gets all the monies collected.
Great service and I would use them again.

March 10, 2026
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Reply from GiftRound

Thanks so much for the lovely review! We’re really pleased GiftRound helped make organising a collection for your colleague a simple process.

At GiftRound we think group collections should be simple, joyful and completely fee-free from start to finish. When people come together to celebrate someone, every contribution should go towards the gift it’s what makes the experience feel good for everyone involved: organisers, contributors and recipients.

Thank you again for your kind words and for using GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Office collection

Very easy to use and no hassle with getting gift card

March 10, 2026
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Reply from GiftRound

Thanks so much for your review! We’re really pleased you found GiftRound easy to use and that getting the gift card was hassle-free.

We think life already has enough complications, so we’re dedicated to building a group collection experience that’s simple, joyful and fee-free from start to finish -helping you tick one thing off your to-do list quickly and easily.

Thanks again for taking the time to share your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

Positive experience

Easy to use, and clearly explained. Would definitely use again.

March 8, 2026
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Reply from GiftRound

Thank you so much for the five stars! We’re really pleased you found GiftRound easy to use and clearly explained.

At GiftRound we believe group collections should be simple, joyful and fee-free from start to finish, so it’s lovely to hear that your experience reflected that.

Thanks again for taking the time to leave a review we’d be delighted to help with another collection in the future.

Claire
GiftRound

Rated 5 out of 5 stars

Great product

Great website, super easy to navigate, and 100% of the value goes to the recipient. Cannot fault them in any way.

March 2, 2026
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Reply from GiftRound

Thank you! Feedback like this genuinely makes our whole team smile. From day one, our goal has been simple: to make group gifting easy, joyful and completely fair for everyone involved.

So hearing that you found the site easy to navigate and that 100% of the value goes to the recipient means a lot to us because that’s exactly the experience we’re working hard to deliver.

Thanks again for taking the time to share your experience it really does mean the world to the team at GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Only place that doesn't charge a fee.

Only place that doesn't charge a fee.
Unfortunately, companies get leavers and with that, collections! I didn't want to use my bank account and no one seems to use envelopes for coins anymore altho that would be perfect coz no one can afford to keep putting £5, let's be honest!

With this company, you can hide the amount people put in to:
A - encourage people into donating, however small the donation is.
B - donations can be anonymous

People can place notes and messages as well as photos.

At the end of the collection, the admin can print the messages into a booklet type for printing and also send the giftcard for use with a lot of online shops.

Shame it's not cash but the gift card is as good as.

January 2, 2026
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Reply from GiftRound

Thank you so much for such a thoughtful review. We’re really pleased you found GiftRound's features helpful, especially hidden amounts, messages and photos. We built GiftRound to make contributing feel comfortable for everyone, whatever they’re able to give.

And while it’s not cash, that’s actually quite intentional. We believe FlexCards often beat bank transfers because they’re far more likely to be used as a treat rather than quietly absorbed into everyday bills or essentials.

Most importantly, as you mention, keeping everything as a FlexCard allows us to stay genuinely free from start to finish. No fees, no deductions, no awkward extras.

Thanks again for taking the time to share your experience it really does mean a lot to our team!

Claire
GiftRound

Rated 3 out of 5 stars

Decent & to be fair it is all well run but...

To be fair it is all well run. Creates something presentable to the gift receiver.
Either it wasn't clear or I didn't read that I could only buy a gift card/s with the proceeds.
Then trying to redeem a card I can only purchase in multiples of 50/100...meaning I have £20 in limbo.
Probably wouldn't use again

January 31, 2026
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Reply from GiftRound

Thanks so much for taking the time to leave a review we’re really glad you found GiftRound well run and presentable for the recipient.

Just to clarify for future readers: GiftRound collections are always redeemed as our FlexCard (rather than bank transfer), which can be swapped with 100+ retailers in the UK. This choice allows us to keep GiftRound genuinely free from start to finish: no fees, no deductions and no “unlock to send” charges.

FlexCards are valid for 12 months, so no funds are lost or in limbo and you can choose from 100+ brand to spend the remaining balance. Sadly Airbnb is an exception, which currently only supports £50 increments via our provider, though we’re actively working to improve this.

Our small team is always happy to help including talking things through over the phone so please don’t hesitate to reach out if we can support you.

Thanks again for the feedback. It really helps us keep improving the experience for everyone.

Claire
GiftRound

Rated 5 out of 5 stars

simple and straightforward.

simple and straightforward.
I used giftround to set up a retirement gift collection for a work colleague. It was simple and easy to share and for people to contribute and then easy to send to the recipient. No extra charges either!

January 31, 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound simple and straightforward to use, from setting up the collection to sharing it and sending it on to your colleague.

And we’re especially glad the no-extra-charges part stood out, making sure every contribution goes to the gift is something we really care about.

Thanks again for choosing GiftRound for such a special moment.

Claire
GiftRound

Rated 5 out of 5 stars

No hassle

No hassle, lots of stores to choose from. Easy navigation through website

February 1, 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound hassle-free and easy to navigate. We’ve designed it specifically to make organising a group gift simple, from setting up the collection and sharing it with contributors, to choosing from a wide range of stores and sending the gift to the recipient.

Removing friction (and fees) means group gifting stays enjoyable for everyone involved.

Thanks again for sharing your experience, we really appreciate it.

Claire
GiftRound

Rated 5 out of 5 stars

LOVELY!

It's a great way to give a gift, particularly in a remote organisation

February 1, 2026
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Reply from GiftRound

WOW - thank you so much, this really made us smile!

As a remote team of four ourselves, it means a lot to hear that GiftRound worked well for your organisation and helped you come together to show you care, even when you’re not in the same place.

Thanks again for taking the time to share your feedback, we really appreciate it.

Claire
GiftRound

Rated 5 out of 5 stars

It was great from start to finish

It was great from start to finish, one of the easiest apps ever used.

January 31, 2026
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Reply from GiftRound

Thanks so much for your lovely five star review!

We’re really glad GiftRound felt easy from start to finish - that’s exactly what we aim for. While a lot of platforms promise simplicity, we work closely with a brilliant team of designers and developers to make sure the experience genuinely stays clear and uncluttered all the way through a GiftRound, without overwhelming people with too many choices.

Your feedback really did make our team smile, and we’ve shared and celebrated it together thank you for taking the time to let us know and to encourage us.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thanks so much for your review!

We’re really pleased to hear GiftRound was easy to use and, most importantly, well received. Knowing that recipients enjoy opening their FlexCard alongside all the lovely messages from the group is one of our favourite moments, to us it’s what group gifting is all about.

And by keeping GiftRound completely fee-free, we can make sure everyone involved, from contributors to the recipient, has something to smile about when group gifting with GiftRound.

Thanks again for sharing your feedback,

Claire
GiftRound

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