What an amazing service Ordered at 2pm , my package was available for collection at 3pm , with the engraving done , highly recommend this company
Giftsnideas.com
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See what reviewers are saying
I ordered 3 gifts on this website for Christmas. All 3 are delayed by 2 days. After multiple attempts to contact them via all available channels, they replied saying due to 'THE RUSH', orders will be... See more
Everything they show in the pictures n description was changed when delivered. The cake was not the same flavor as selected (reduced the size as well), chocolates were pathetic they delivered Ferry Ro... See more
I ordered a hamper for my niece good exam result. The supposed hamper was just packed inside a box with 1/2 the content shown in the catalogue. It also suppose to be place in a basket. 4 persons fr co... See more
People also looked at
Great service very easy and fast…
Great service very easy and fast delivery . Thank you!
Delivery to China
Thank you so much for making my daughter's birthday 🎂 so special. We live in South Africa and it was very difficult to find a company that could deliver to China. We will definitely be using your company again. Awesome service and we happen to be on Skype with her when it arrived.
Best delivery gift
Best delivery gift, they have amazing products. value for money .
Good gift and timely delivery
Ordered a gift (roses and chocolate) for my significant other in Brazil. The gift arrived on the date it was ordered, and the quality of the roses were excellent. The reason it is not a 5 star review, is because the website is awkward to navigate, and the email following my order told me the customer service team would get in contact with me to inform me about the possibility of delivery, which did not occur. As such, on the day of delivery, I was unsure if it would be delivered, which caused some anxiety. Fortunately, there was no issues.
Very disappointed
Very disappointed. Service that should actually bring bit if joy to the person, brought disappointment. Flowers were in poor shape and cake was totally damaged, like someone step on it. Ruined the surprise. Will not ever use your services again.
Reconciled
Reconciled
After the incident last Sept 28, 2022 of which I had also written a review.
GiftsNIdeas reached out ,unexpectedly. In my thoughts, that’s
It, first and last, forget it. However, they apologized and made up for it, sent chocolate and flowers to the receipient, who was happily surprised.
Thank you giftsNideas, until our next business deal.
Surprise gift sent and arrived on time!
Ordered flowers and cake to Singapore and they arrived on time.The recipient was over the moon because it was unexpected.Transaction was easy and confirmation was sent upon delivery. Will use their service again.
Perfect branch of flowers
Perfect branch of flowers, thank you very much🙏
Very bad service
The parcel was reached in time on…
The parcel was reached in time on promised date and would happy to use them again
Nice service and delivered on time.
I’m changing my review for this…
I’m changing my review for this company, as they made an effort to redeliver my product albeit after my complaint and a bad review. It’s good to know that they address a bad service issue right away! Thank you.
They are one of the best places for…
They are one of the best places for long distance gifts and are interactive with you to make the gift more personalized and meaningful. Definitely use these guys.
Birthday Gift from GiftsNIdeas.
Good Day . The birthday gift order has been delivered and we appreciate your efforts to have the gift delivered at the right address, the right person and in time. We are using GiftsnIdeas since 2015 and wud highly recommend it to all our friends, relatives and colleagues. Keep up the good work.
Thanks.
Sudhir K Joshi,
Singapore
The worst experience with this company
The worst experience with this company. This is the second time I’ve used their service. Both times they failed to deliver on the promised date. Both times I ordered red velvet cheesecakes and both times they delivered a different cake because “they ran out/ and couldn’t complete order.” Both times they delivered chocolate cakes of “equivalent value”.
Will never use this service again. WORST COMPANY!
I’ve used this site for a few years
I’ve used this site for a few years. No issues ever. Ordered a gift in August to be delivered in September and no problems at all. She received her roses and loved them.
I made mistakes in delivery address
The order I made went to Germany, I made a mistake in the recipient address, this caused delays. I also made a mistake with the phone number and this also caused delays.
At some point I thought I was being robbed but the delivery reached out to the recipient. I would say it was bad experience due to my mistakes.
I gave 4 stars because the website looks very old and needs major improvement.
I'm happy to use giftsnideas again.
Frustrating
First time to use the service, was frustrating. While paying, their website indicated that there was an error, thus I am not even sure if the transaction went through. I checked my bank and there was a pending charge, then I received an email that it went through - I was confused. I tried their live chat - 'SARAH' wasn't responsive and helpful. I tried calling the Hong Kong number they indicated on the receipt - no answer. I placed the order on the 28th September for the same day delivery. After all the hassles, it was finally delivered on the 29th September, forfeits the purpose as it was suppose to be a birthday surprise. On the 29th they say it is already on the way, so I technically cannot cancel anymore. I was suppose to order 2, I ended up with 1 due to unresponsiveness and frustration on the service.
Furthermore, I was addressed differently ("Hello Mrs Carol," in their email for this review. I believe it is only appropriate if you address your customer appropriately. That is customer service.
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