Giftsnideas.com 

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Rated 5 out of 5 stars

What an amazing service Ordered at 2pm , my package was available for collection at 3pm , with the engraving done , highly recommend this company

Rated 1 out of 5 stars

I ordered 3 gifts on this website for Christmas. All 3 are delayed by 2 days. After multiple attempts to contact them via all available channels, they replied saying due to 'THE RUSH', orders will be... See more

Rated 2 out of 5 stars

Everything they show in the pictures n description was changed when delivered. The cake was not the same flavor as selected (reduced the size as well), chocolates were pathetic they delivered Ferry Ro... See more

Rated 1 out of 5 stars

I ordered a hamper for my niece good exam result. The supposed hamper was just packed inside a box with 1/2 the content shown in the catalogue. It also suppose to be place in a basket. 4 persons fr co... See more

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Rated 5 out of 5 stars

Delivery to China

Thank you so much for making my daughter's birthday 🎂 so special. We live in South Africa and it was very difficult to find a company that could deliver to China. We will definitely be using your company again. Awesome service and we happen to be on Skype with her when it arrived.

October 17, 2022
Unprompted review
Rated 4 out of 5 stars

Good gift and timely delivery

Ordered a gift (roses and chocolate) for my significant other in Brazil. The gift arrived on the date it was ordered, and the quality of the roses were excellent. The reason it is not a 5 star review, is because the website is awkward to navigate, and the email following my order told me the customer service team would get in contact with me to inform me about the possibility of delivery, which did not occur. As such, on the day of delivery, I was unsure if it would be delivered, which caused some anxiety. Fortunately, there was no issues.

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. Service that should actually bring bit if joy to the person, brought disappointment. Flowers were in poor shape and cake was totally damaged, like someone step on it. Ruined the surprise. Will not ever use your services again.

October 8, 2022
Unprompted review
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Rated 4 out of 5 stars

Reconciled

Reconciled

After the incident last Sept 28, 2022 of which I had also written a review.
GiftsNIdeas reached out ,unexpectedly. In my thoughts, that’s
It, first and last, forget it. However, they apologized and made up for it, sent chocolate and flowers to the receipient, who was happily surprised.

Thank you giftsNideas, until our next business deal.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Surprise gift sent and arrived on time!

Ordered flowers and cake to Singapore and they arrived on time.The recipient was over the moon because it was unexpected.Transaction was easy and confirmation was sent upon delivery. Will use their service again.

September 30, 2022
Unprompted review
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Rated 4 out of 5 stars

I’m changing my review for this…

I’m changing my review for this company, as they made an effort to redeliver my product albeit after my complaint and a bad review. It’s good to know that they address a bad service issue right away! Thank you.

September 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Birthday Gift from GiftsNIdeas.

Good Day . The birthday gift order has been delivered and we appreciate your efforts to have the gift delivered at the right address, the right person and in time. We are using GiftsnIdeas since 2015 and wud highly recommend it to all our friends, relatives and colleagues. Keep up the good work.
Thanks.
Sudhir K Joshi,
Singapore

September 25, 2022
Unprompted review
Rated 1 out of 5 stars

The worst experience with this company

The worst experience with this company. This is the second time I’ve used their service. Both times they failed to deliver on the promised date. Both times I ordered red velvet cheesecakes and both times they delivered a different cake because “they ran out/ and couldn’t complete order.” Both times they delivered chocolate cakes of “equivalent value”.

Will never use this service again. WORST COMPANY!

September 6, 2022
Unprompted review
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Rated 4 out of 5 stars

I made mistakes in delivery address

The order I made went to Germany, I made a mistake in the recipient address, this caused delays. I also made a mistake with the phone number and this also caused delays.
At some point I thought I was being robbed but the delivery reached out to the recipient. I would say it was bad experience due to my mistakes.

I gave 4 stars because the website looks very old and needs major improvement.
I'm happy to use giftsnideas again.

September 16, 2022
Unprompted review
Rated 2 out of 5 stars

Frustrating

First time to use the service, was frustrating. While paying, their website indicated that there was an error, thus I am not even sure if the transaction went through. I checked my bank and there was a pending charge, then I received an email that it went through - I was confused. I tried their live chat - 'SARAH' wasn't responsive and helpful. I tried calling the Hong Kong number they indicated on the receipt - no answer. I placed the order on the 28th September for the same day delivery. After all the hassles, it was finally delivered on the 29th September, forfeits the purpose as it was suppose to be a birthday surprise. On the 29th they say it is already on the way, so I technically cannot cancel anymore. I was suppose to order 2, I ended up with 1 due to unresponsiveness and frustration on the service.
Furthermore, I was addressed differently ("Hello Mrs Carol," in their email for this review. I believe it is only appropriate if you address your customer appropriately. That is customer service.

September 8, 2022
Unprompted review

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