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Gilded Portraits Reviews 

177
•
TrustScore 4.5 out of 5

4.7

Art Studio
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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, describing the portraits as beautiful, stunning, and true to life, often exceeding expectations. The user experience is consistently highlighted as easy and seamless, from uploading photos to ordering and editing, complemented by excellent service and quick delivery. However, some customers noted instances where the final product did not accurately reflect their original photo submissions, with details like pet features or overall appearance being altered or incorrect. A few people mentioned receiving images that looked different from what they expected or had edited, sometimes with distracting elements or incorrect coloring.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, high-quality, and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight over the beautiful and... See more

User experience

Consumers find the user experience to be very positive, highlighting the ease of use for editing and setting... See more

Service

Clients share positive opinions on service, with many describing it as great, quick, prompt, and efficient.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After receiving my fine art print, Rob at Gilded Portraits very kindly offered to print it for me when my printer gave up I received the print today and im so pleased with it. Rob would not let me pa... See more

Rated 5 out of 5 stars

The portrait is not your normal AI-looking product. It's actually lovely, with a beautiful background and a high quality look to the whole painting. It looks like me at my best. I love the finished pr... See more

Rated 5 out of 5 stars

The portrait i received is so incredibly beautiful. It completely captures the essence of my beloved husky Royal. My heart skipped a beat when I opened it up and saw Royal looking at me with those be... See more

Rated 5 out of 5 stars

Gilded Portraits offered edit so that I was able to perfect the clothes and jewelry of the individuals. The portrait will be a gift for one of the individuals pictured and will certainly be a treasur... See more

Company details

  1. Art Studio

Written by the company

Premium fine art portraits, reimagined from your photos

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(177)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We love our portrait

We love our portrait. We didn’t have a picture of us since we got married and this is perfect. So happy we ordered it.

June 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful

This was an extraordinarily complimentary picture of the two of us in our 80s and wed 64 years. I loved that you used my favorite sweatshirt with Happy Trails on it. My sister would like for you to possibly do one for her and her husband if you have a special going on.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. The likeness to my cat Coady is spot on.
It is a wonderful tribute to our beloved pet and will take ptide of place in our home.
Thanks for helping keep Coady’s memory alive.

June 26, 2026
Unprompted review
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Rated 2 out of 5 stars

I didn't notice until I printed my…

I didn't notice until I printed my picture that there is a glow behind us, which outlines our heads and shoulders. It is very distracting, and the coloring is not what it should be. The details of photo in the first attempt was MUCH better.

June 20, 2026
Unprompted review
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Reply from Gilded Portraits

Thank you for your review. We're sorry the finished portrait had a glow effect you weren't happy with.

We offer a free preview and an edit tool on every order so customers can flag anything before the portrait is finalised.

We've been in touch directly and would love to create a new portrait for you at no charge. Please do reply to our email and we'll get it sorted.

Rob from Gilded Portraits

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Rated 1 out of 5 stars

My lost portrait

I’m told that my portrait was delivered. It was not! I asked for it to be reprinted, or for a refund. I received no reply.

June 20, 2026
Unprompted review
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Reply from Gilded Portraits

Hi there,

Thank you for taking the time to leave a review, and I'm sorry to hear your portrait hasn't reached you.

I can see we replied to your email at 10am today, so it's worth checking your inbox (and spam folder) for our message. Your portrait was posted out to the delivery address provided at checkout, and we'd like to get to the bottom of what's happened here.

If you could reply to our email, we'll look into it straight away and make sure you're sorted, whether that's a reprint or a refund.

Best wishes,
Rob from Gilded Portraits

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Rated 5 out of 5 stars

I thought long and hard about this…

I thought long and hard about this purchase and am extremely glad I went ahead, it was easy to order, delivered quickly, and a pleasure to receive. There is only one problem the photo I sent clearly was not suitable, ,y problem, I’ve landed up with the sizes of the dogs the wrong way around, the light coloured one should have been the smaller than the black. Perhaps, there would be a way to make that clearer on the order form?
But thank you it’s beautiful xx

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Breathless portrait of my two boys!

Received my portrait of my two horses today who had passed away. Words can’t express how beautiful my portrait of Reno and Peanut turned out. Made me bawl like a baby. I’ll definitely be back for more portraits!

Thank you from the bottom of my heart for such a wonderful product🩷🩷🩷

June 13, 2026
Unprompted review

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