Gillies Reviews 

They made a mistake to begin with but more than compensated entirely at their own expense

Got the bottom Hall way floored by Gillies the Amteco/Karndean fitter BrianC was excellent his attention to detail was excellent. First class service

We would like to say a huge thank you to Kerri at Gillies Inverness for the exceptional service she gave us while we were looking for a new sofa and recliner chair.
Kerri was friendly, knowledgeable, patient and genuinely interested in helping us find the right furniture. She took the time to answer all of our questions, explain the different options available and provide us with a very competitive quotation. Kerri went above and beyond throughout the whole process and was an absolute pleasure to deal with.
Excellent customer service is hard to find, and Kerri is a real credit to Gillies. We would not hesitate to seek her out again the next time we shop at Gillies Inverness, and we highly recommend asking for Kerri if you’re looking for honest advice and first-class service.

Delivery guys were very efficient, polite and took away all the rubbish way.

Great products, customer service and delivery service.

Again lady we dealt with before in the bedroom furniture helped us get what we needed without any issues.
Feel very comfortable with service she always gives us.

Really pleasant experience from the first few minutes of walking in to returning to buy the chosen products, very helpful and knowledgeable which helped.

On Saturday 25/07/2025, my wife and I visited the furniture department at the Broughty Ferry shop where we were assisted by Claire in ordering an electric recliner. Our experience was superb, the efficient and friendly customer service was excellent throughout. Thanks for the coffee Claire ☕️ 👏👏

I visited gillies last week, to have a browse.
Bobi was most helpful and at the same time gave me plenty space to look and try chairs and settees, no push for a sale which made me feel very comfortable.
I returned a couple of days later and purchased the suite I had liked .
Very happy with Gillies .

Great service in store,and excellent service from delivery team,as always very pleased with gillies service

First class delivery gentlemen very polite and smart. Thank you. Barbara Forbes.

Professional and as always the best quality

Nice to sit down with someone, to sort everything out in a relaxed way , not many places still have this respect with people.

Great contact from Gillies in keeping me updated with my purchase and delivery date.

Your carpet fitters arrived on time and made an excellent job of fitting my carpet

Excellent service from showroom staff to delivery men. Kept informed at all stages.

Good product, good communication, good delivery and installation.

And only went in to buy a pillow!

Staff very helpful, knowledgeable and efficient. Good range of products in the shop. Happy with all our goods delivered. Very accommodating as we were able to take immediate delivery. High recommend

From when we initially went to look at a new sofa we have nothing but exemplary service. The sales team took time with us and fully explained all aspects of purchase and delivery. The delivery team were fantastic and ensured that the sofa was delivered safely and intact.

Excellent customer service in store from knowledgeable friendly staff.
Very helpful efficient and timely delivery staff too.
Quality product and consistently reliable as always .