The Gingko creations are exquisite and beautiful. So well designed, unique, easily charged, offering a warm light. I also found the individual boxes for each item really smart. The order arrived p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... See more
Company replied
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... See more
Company replied
Ordered a astra glass mini stellar ocean light online as i saw one being sold in a local store, which looked great. The order was processed the following day and was delivered within 2 days. The quali... See more
Company replied
Company details
Written by the company
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Contact info
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, United Kingdom
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4.5
Excellent
188 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of shopping
Ease of shopping, placing of order and prompt delivery. It would be more transparent to specify the currency, i.e. USD v. AUD.
October 30, 2024
Reply from Gingko Design
Hi Andrew, Thank you so much for your feedback. We will take this on board when we are updating our website for the future.
Advertisement
Reply from Gingko Design
Hi John, Thank you for your time and leaving the review. After discussing this internally I'm sorry that our wholesales payment terms and company policy is not what you wish for.
Smart Lunaspin Lamp
Smart Lunaspin Lamp. Great product. Good design. Delivered within two days of purchase too.
October 20, 2024
Reply from Gingko Design
Hi Margaret, Thank you so much. We are glad you love the LunaSpin Lamp, it is such a gorgeous design!
Reply from Gingko Design
Hi Carol, Thank you so much! We are glad you love the lamp :)
Loving gingko cube
Im really happy with my Gingko cube. Also the express delivery was good
Edit: I also got one for my mother ok christmas recently
October 7, 2024
Reply from Gingko Design
Hi Timon, Thank you so much! We are glad you are happy with your cube clock
Advertisement
Reply from Gingko Design
Thank you so much :)
Reply from Gingko Design
Hi Sally, Thank you for your review :)
Reply from Gingko Design
Hi Liz, Thank you for your review :)
Very attractive design & functionality
The design aspect combined with good purpose & very attractive both closed & open.
You are drawn to it out of curiosity to begin with then when it's use is revealed it becomes a joy to the eye.
September 28, 2024
Reply from Gingko Design
Hi Billy, Thank you for your review :) I'm so glad you enjoy our designs
Advertisement
Reply from Gingko Design
Hi Marjorie, Thank you for your review :) We hope you love the light
This light is amazing!
This light is amazing!
The ordering experience was simple and delivery was amazingly fast considering it came from "across the pond". The light gives a lovely ambience (I ordered the warm light version).
I definitely plan on ordering more of these lights for Christmas gifts and exploring the rest of Gingko Design's offerings!
September 26, 2024
Reply from Gingko Design
Hi, Thank you for your review :) We are so glad you enjoy our lovely lights and product. We think your friends and family will love our Gingko products as much as you do
Excellent customer support and…
Excellent customer support and beautifully designed products.
September 11, 2024
Reply from Gingko Design
Thank you so much for your review :)
Very simple ordering process and pretty…
Very simple ordering process and pretty quick delivery considering it was coming to Fremantle in Western Australia! It was well packaged and arrived safely. Love it!
August 26, 2024
Reply from Gingko Design
Hi Liz,
Thank you for your time reviewing our service, I'm glad the product has arrived to you on time!
Advertisement
Good Morning
Very prompt delivery, well packaged extremely pleased to find this alarm clock old one had died!
September 6, 2024
Reply from Gingko Design
Hi Carol, thank you so much for your kind review
Reply from Gingko Design
Thank you so much for your review :)
Quick delivery
I found two of the octagon lights in a thrift store, but they didn’t have a charging cord. So I looked on the website and found the cord and ordered it. When I realize it was coming from the UK, I was prepared to wait a long time for the cord. However, it came very quickly, and I was very pleased with the quickness of the order. Thank you very much.
September 2, 2024
Reply from Gingko Design
Hi Sharon, Thank you so much for your kind comment. We are very glad you enjoyed our service and I hope you enjoy the Octagon One as much as we do!
Books value for money but ….
Previously bought a cube clock via Amahzon but had to return it due to faulty connection,obtained replacement direct from Gingko and delivery was great. The clock is attractive and works well but a minor irritation is that the battery cover does not fully secure and continuously falls off,
September 9, 2024
Reply from Gingko Design
Hi Brian, Thank you so much for your review. We are sorry that the backing plate keeps falling out. I have reflected this feedback to our quality team now.
Advertisement
Attractive and neat
I bought the Tumbler Selfie Bluetooth speaker in maple. This is so tactile - I love it`s size, feel and finish. The sound is pretty good too. I use it with my iPhone and it has greatly improved the sound. I am thinking of buying a second one so that I can experience the sound in stereo. Recommended.
September 8, 2024
Reply from Gingko Design
Hi Diane, I'm so glad you like our Tumbler Selfie Speakers! And thank you for taking the time to leave us a positive review :)
Light works beautifully
Light works beautifully, bright when I want to read and very good dim setting as a night light
September 5, 2024
Reply from Gingko Design
Hi Kathy,
Thank you so much for your lovely review! We are so glad you love our lamp!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.