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GiveSendGo Reviews 626

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TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, most reviewers were unhappy with their experience overall. Many people expressed strong concerns about the company's ethics, feeling that it prioritizes profit over moral considerations and raised questions about the effectiveness of content moderation, particularly regarding content perceived as promoting hate, racism, or violence. Customers also reported significant issues with receiving their donated funds, with some experiencing delays or having their payouts withheld. The website itself was often described as confusing and difficult to navigate, particularly when trying to understand the payout process. Though some people were satisfied with the staff, finding them kind, patient, and helpful in resolving issues, the majority of reviewers were critical of the company's practices. Many felt that the platform lacks proper regulations and restrictions, leading to concerns about the proliferation of inappropriate content. Reviewers also noted a lack of a clear way to flag inappropriate content on the site.

What people talk about most

Website

Consumers find the website to be highly problematic. Many reviewers express strong dissatisfaction, citing... See more

Staff

People report ambiguous experiences with staff. Many customers express strong disappointment, citing concerns... See more

Payment

Reviewers highlight significant dissatisfaction with the payment process. Many consumers report issues with... See more

Social media

Customers consistently express strong dissatisfaction with the platform's social media practices. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

In comparison to another fundraiser site I used, this one left me confused when it comes to receiving the donated funds. They use the word "available" to describe receiving your funds. There's no di... See more

Rated 2 out of 5 stars

They have held my payout, despite being told that it is extremely time sensitive. I have answered all of their questions, uploaded ID and even proven what is in my campaign is legitimate. It has been... See more

Rated 1 out of 5 stars

This is clearly a company that values profit over what is good or moral. This is not a surprise to anyone. It is, however, a so-called "Christian" non-profit that "gives" to charities of their choice.... See more

Rated 1 out of 5 stars

Some time ago, I reported a fraudulent petition for someone who got a court case suspended and no longer needed the money they were asking. Givesendgo answered that they would investigate the case. H... See more

Company details

Written by the company

Fundraising for All! The Leader In Online Fundraising. GiveSendGo is an online crowdfunding platform that enables individuals and organizations to raise funds for various life events and causes– including creative projects, medical expenses, missions, disaster relief, celebrations, and emergent needs. GiveSendGo places a strong emphasis on innovation, and offers a distinct crowdfunding experience that creates a diverse global community of help & hope. "Sharing the hope of Jesus through crowdfunding" – GiveSendGo's faith-based founding elevates prayer and support for all users.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

626 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Absolutely no funds should be allowed…

Absolutely no funds should be allowed for even a suspected or not guilty until proven otherwise. He illegally carried a concealed weapon on school property which is against the law. With intent to harm.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

They call themselves a Christian…

They call themselves a Christian business yet they support a murderer. GREED is all they care about, Don't be fooled by their BS. They also have an F rating with the BBB so there's that. Beware of this scam company!!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

I ran into a glitch (in my perception)…

I ran into a glitch (in my perception) and became stuck. Dropped an email to the company and within just a couple of minutes, Summer got back to me, already having solved the issue. Very unusual to see this kind of customer service. You get a big "atta-girl"! Thank you!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

True 5/5

True 5/5. Prompt and friendly service. Could not be happier! God bless this organization.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Care

I was SO impressed by the remarkable service from GiveSendGo's Customer Service : Fast and accurate responses, and a real caring came through. I am most thankful and appreciative of Michael's professionalism.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful customer service

My bank told me that they’d stopped my donation from going through and to try again but I’d seen an acknowledgement on the charity’s website so I didn’t know what to do. However, it was really easy to send an email to GiveSendGo and Summer responded almost straight away, checked it all out for me and confirmed really quickly that my donation had all gone through.

March 29, 2025
Unprompted review

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