GK Moissanites Reviews 127

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their stunning appearance, high quality, and brilliant sparkle. Many people are delighted with the craftsmanship and how well the items resemble natural diamonds, often exceeding expectations. The packaging is also frequently mentioned as lovely and suitable for gifting. However, some customers experienced issues with order fulfillment and delivery, with items being lost or delayed. There are also mentions of inconsistent customer service after purchase, with some individuals reporting difficulties in getting responses or resolving issues like incorrect orders, sizing discrepancies, or quality concerns such as tarnishing.

What people talk about most

Product

Consumers find products to be positive. Many reviewers are delighted with their purchases, praising the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers report significant issues, such... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick delivery,... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the amazing and great customer... See more

Based on these reviews

Rated 4 out of 5 stars

I received my ring yesterday and it’s beautiful, actually stunning. I did have a bit of a nightmare at 1st because the delivery company used in the UK didn’t deliver the ring and they couldn’t locate... See more

Rated 4 out of 5 stars

Initially my ring apparently got lost in the mail, however after notifying the company that I did not receive their product, they promptly sent a replacement. I was so exciIted to get my ring and it... See more

Rated 5 out of 5 stars

Recently, I ordered a ring and bracelet for my mother online, and I’m so impressed! Both pieces are absolutely beautiful exactly like the pictures, but even more stunning in real life. The quality i... See more

Rated 5 out of 5 stars

Great experience with them! Their team was helpful, honest, and made everything easy. You can tell they really care about quality and customer satisfaction. Would definitely Buy from them again!


Company details

  1. Jewelry Store

Written by the company

Welcome to GK Moissanites, where brilliance meets conscience. For over a decade, we've been crafting exquisite moissanite and lab-grown diamond jewelry that transcends mere adornment to become cherished symbols of love, commitment, and style. Our journey began with a simple yet powerful vision: to redefine luxury by embracing ethical practices, sustainability, and affordability without compromise. At the heart of GK Moissanites lies a commitment to ethical sourcing. We believe that beauty should never come at the expense of others, which is why we meticulously select only the finest moissanites and lab-grown diamonds, ensuring they are conflict-free and ethically produced. By choosing GK Moissanites, you can wear your jewelry with pride, knowing that it reflects not only your impeccable taste but also your values. Sustainability is woven into the fabric of everything we do. From our eco-friendly production processes to our minimal-waste packaging, we're dedicated to minimizing our environmental footprint without sacrificing quality or style. Each piece of jewelry is crafted with care and precision, using responsibly sourced materials and innovative techniques that prioritize sustainability at every step. But perhaps what truly sets GK Moissanites apart is our unwavering commitment to affordability. We believe that luxury should be accessible to all, which is why we've made it our mission to offer exceptional jewelry at prices that won't break the bank. Whether you're celebrating a milestone moment or simply treating yourself to something special, you can trust that GK Moissanites offers unparalleled value without compromising on quality or design. As you explore our collection, we invite you to discover the magic of moissanite and lab-grown diamonds—the perfect combination of brilliance, durability, and conscience. Each piece is a testament to our dedication to excellence and our belief in the power of jewelry to inspire, uplift, and unite.


Contact info

4.0

Great

TrustScore 4 out of 5

127 reviews

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Replied to 23% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Lost in Transit but GK did Replace It

The order I placed was lost in transit. GK Moissanites customer service took a little bit to get back to me, but they did ship a replacement which arrived with no issues. The jewellery I ordered was very sparkly and pretty and I am pleased with my purchase.

December 8, 2025
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Rated 5 out of 5 stars

I do feel I need to update from an…

I do feel I need to update from an earlier rather negative review.
Today I have received my beautiful replacement ring.
I did find it hard to find a contact initially to raise my concern about my original ring admittedly. I did find it strange that everything was via WhatsApp rather than email, I was even dubious about sending my original ring to what appeared an apt block in Canada. I bit the bullet paid £18 to return, I knew i would never wear the ring again anyway so took the risk.
The agent in Canada was regularly in contact via WhatsApp and arranged for a replacement ring to be sent out after I provided tracking info, which was fair enough
To receive my new ring I am absolutely delighted with it.
I have apologised to the contact in Canada, for my doubts and cynicism, they have been very tolerant of my doubts.
If anyone does have any issues or concerns please dont doubt the response and offer, all I can say is they have been excellent with me especially when I have questioned things. This has been a lesson to me too. There are rip off companies out there yes, but not this company! Thankyou GK

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap Product nothing classy or fashionable about it

The products are shipped from China and not America. The quality is cheap and have a plastic look. Same products are available on Temu at 1/4th of the price.

I ordered a ring for $250, came in cheap packing from China, there was no engraving as promised and they are asking a deduction fee of $30 on return.

March 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent quality and service

I live in a back house and my ring was delivered incorrectly to the front house and was stolen. They replaced my ring for me.
Now the ring is absolutely gorgeous and I get compliments on it ALL THE TIME.
Buy with confidence, I will purchase again.

October 28, 2025
Rated 1 out of 5 stars

Does not respond to email, so cannot return items

I’ve emailed the company three times regarding a quality issue on some earrings which keep falling out; they have not responded. Emailing them is also how a return is said to be initiated so they should be responding to my return request , even if not acknowledging their quality issue. No response.

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! I ordered a wrong ring size by mistake. And it was quickly rectified with the replacement ring and the ring is beautiful!!

January 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I am in love with this wedding band

I searched for a company that could provide a quality moissanite ring, and this company passed the test. The stones are absolutely gorgeous and sparkle just like diamonds. I am in love with this wedding band.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

I was a little concerned when I learned this company is based in China, but I was pleasantly surprised. The ring I ordered is beautiful and sparkly. It arrived in the USA one week after I placed the order. The sizing is accurate.

December 15, 2025
Unprompted review

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