The company listened to what i wanted and there was no pressure sales talk, being old and not good with computers etc they offered me paper copies of my proof of insurance and talked thro everything i... See more
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Lovely to talk to human being, as well as all sorted in quick, and polite No many insurance companies deals with van for young drivers, as if they not important to start the life and work/ busines... See more
Great service not the cheapest put I was looking for a company with good understanding for sole traders
It would of been so simple did it on Internet but wouldn't take payment until ide spoke to sales/ advisor trying to sell me everything. I would of added it if I wanted it and felt for the bloke on tel... See more
Company details
Information provided by various external sources
Gladiator has been providing specialist van insurance since 1998 and provide great service and great prices. With the support and backing of UK leading car insurance provider, Admiral Insurance, we are proud to have established ourselves as the 'go-to' service for tradesmen and van owners
Contact info
Ty Admiral, David St, CF10 2EH, Cardiff
- 0333 234 0196
- gladiator.co.uk
4.5
Excellent
380 reviews
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May use AI-assist with repliesRead more
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Neither like or dislike
Neither like or dislike. Only just purchased the insurance policy, let's see how it pans out.
October 2, 2024
Reply from Gladiator Commercial Van Insurance
Hello Kurt, Thank you for choosing to insure with Gladiator. We endeavour to capture customer feedback (positive or negative) online or direct contact for us to improve our services. We really value you as a customer and want to thank you for taking the time to pass on your feedback. We take all feedback on board.
Thanks,
Kate.
it is very good
October 4, 2024
Cannot comunicate
I HAVE FOUND IT IMPOSSIBLE TO COMMUNICATE WITH GLADIATOR TO CANCEL MY INSURANCE.
I HAVE SPOKEN WITH A FEW ROBOTS.
The forms on their sites don't function and they have no email address.
Policy P69475279
October 4, 2024
Unprompted review
Reply from Gladiator Commercial Van Insurance
Hi Raphael,
I am sorry you are having trouble contacting us. We strive to provide the best possible service to our customers and we regret that we fell short of your expectations.
Thank you for leaving us a review, and for brining this to our attention. Here is a link to our contact us page:
https://www.gladiator.co.uk/contact-us/
I have also sent your details to the relevant team and they will be in contact.
We do not recommend leaving your policy number on a public review.
Thanks,
Sal.
Don't bother
Don't bother, I have insured my vans with gladiator for 15 year they tried to increase my policy by nearly 70% since 2022 I've got maximum no claims and no points or accidents. Don't waste your time with them or admiral insurance
September 27, 2024
Unprompted review
Reply from Gladiator Commercial Van Insurance
Hello Thomas, I’m very sorry that your price has increased since last year. We do our utmost to ensure that our rates are fair and reasonable for all customers. Our assessment of the rate to charge for any customer is based on our experience of claims for comparable policyholders. There are many different factors that are taken into consideration when calculating your renewal premium. Thank you for taking the time to leave us a review. We appreciate your feedback. I am sorry you have been left feeling this way, thank you for insuring with us last year.
Thanks, Kate.
Reply from Gladiator Commercial Van Insurance
Hi Sian
Thank you for taking your time to leave us a review and for choosing to insure with us this year.
Thanks
Jo
Purchasing insurance
Getting my insurance was an easy and stress free process.
Have yet to experience what the service is like, if I claim.
Hopefully not.
September 22, 2024
Offer insurance with the best price and…
Offer insurance with the best price and extremely calm and easy as documentation and questions without unnecessary formalities in an accessible language.
September 16, 2024
Van insurance
I used a comparison site to find van insurance, Gladiator was a few names down the list but I selected them based on my employers recommendation. Everything was straight forward and uncomplicated. Though not the best price according to the comparison site I am more than comfortable with my choice
September 15, 2024
charged £93 just for not renewing.
September 15, 2024
Unprompted review
Reply from Gladiator Commercial Van Insurance
Hello Steve, i am sorry to hear this. If we can look into anything for you, please send us your full name, policy number and concerns to FordFeedbackSupport@admiralgroup.co.uk
Thank you for taking the time to leave us a review, we take all feedback on board.
Thanks,
Kate.
Satisfied
This is the first time insuring with Gladiator, the online process went smoothly and the price was good.
September 10, 2024
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