Despite my previous review I would like to say thank you for great rings we are ordered for our wedding. The issue we had it’s a delivery, as it took longer than expected. My advice is if you want to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Glamira's website, product (ring) and packaging are great. But the delivery method with DHL was poor. Please, for deliveries to Bulgaria, switch to Econt: they have a tracking system (website and app)... See more
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This was my first time using Glamira and was for my wedding ring, making this a very important purchase. I chose them as I read a lot of positive reviews and the pricing was very competitive. Custom... See more
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Absolutely over the moon with our two Ruby rings we purchased, stunning! The packaging was special for our special Ruby wedding anniversary too! Glamira customer service is first class, I was kept... See more
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Company details
- #37 of 54 best companies in Jeweler
- #59 of 116 best companies in Fashion Accessories Store
- #11 of 26 best companies in Handbags Shop
- #33 of 52 best companies in Jewelry Designer
- #24 of 34 best companies in Jewellery Manufacturer
- #88 of 142 best companies in Jewelry Store
About GLAMIRA
Written by the company
At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou
Crafted for You, Inspired by You:
Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou
Customer-Centric Approach:
At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.
Artistry and Precision:
Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.
Why Choose GLAMIRA? ✨
- 💎 Tailored to You: Custom designs that reflect your style.
- 🛡️ Lifetime Guarantee: Jewelry crafted to last forever.
- 🚀 Fast & Secure Shipping: Delivered safely to your door.
- 🌱 Ethically Sourced: Sustainable, conflict-free materials.
- 🌍 Globally Trusted: Excellence in every detail, worldwide.
Shop with Confidence
Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.
Trusted by Millions Worldwide
GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.
Contact info
4.3
Excellent
59K reviews
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Absolutely beautiful rings
May 19, 2026
Reply from GLAMIRA
Dear Emily,
Thank you for your wonderful review and for choosing GLAMIRA. We are delighted to hear that you find your rings absolutely beautiful.
Each GLAMIRA piece is individually crafted with great care to ensure it meets our high standards of quality. We look forward to creating more beautiful jewelry for you in the future.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Shaun,
Thank you for highlighting our high-quality service and products, as well as our commitment to transparency.
We truly appreciate your positive feedback and are delighted that you had a great experience with us.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Karel,
Thank you for your wonderful feedback. We are thrilled to hear that everything you received was perfect and met your expectations.
We take great pride in the craftsmanship of our pieces and look forward to serving you again in the future.
GLAMIRA customer satisfaction team
Avoid buying from this company
About two months ago, I ordered a necklace which was supposed to be delivered within approximately 15 days. However, I still have not received it and I honestly do not know what to do anymore.
Every time I email them, they keep giving me the same excuse, saying that the delivery company has not yet come to collect the necklace.
They have neither delivered my necklace nor refunded my money.
I purchased this necklace as a birthday gift for my partner, but unfortunately it did not arrive in time and the whole situation has been extremely disappointing.
I strongly recommend that you avoid buying from this company and purchase from another seller instead.
May 19, 2026
Unprompted review
Reply from GLAMIRA
Cher Babak,
Nous vous remercions pour votre commentaire. Nous vous prions d'accepter nos sincères excuses pour ce retard et la déception occasionnée, d'autant plus que le collier était destiné à l'anniversaire de votre partenaire.
Nous comprenons parfaitement votre frustration face à cette attente prolongée et au manque d'informations concernant votre commande. Nous sommes conscients que ce n'est pas l'expérience que nous souhaitons offrir à nos clients.
Nos bijoux étant personnalisés à la commande, des circonstances indépendantes de notre volonté peuvent affecter les délais de production et de livraison. Nous sommes conscients que cela n'atténue en rien les désagréments causés par ce retard.
Nous sommes désolés que la communication reçue n'ait pas répondu à vos attentes. Notre service client examinera votre dossier et vous contactera afin de vous apporter une aide supplémentaire concernant votre commande.
Veuillez accepter nos sincères excuses pour la gêne occasionnée.
Cordialement,
L'équipe Satisfaction Glamira
The company is not trust worthy
The company is not trust worthy. I ordered a gift for my wife for our anniversary a month in advance. I received an email saying the delivery date would be pushed from May 12th to May 14th. It's May 18th still no package. No way to verbally speak to anyone. I am gonna dispute the charge with my bank and let them deal with it or be charged with Grand Theft;)
May 18, 2026
Unprompted review
Reply from GLAMIRA
Dear Dixon Uranis,
Thank you for your feedback. We are truly sorry for the disappointment and frustration this experience has caused.
We completely understand how upsetting it must have been to order a special anniversary gift well in advance and still not receive it after the revised delivery date had passed. We recognize that occasions such as anniversaries cannot simply be postponed, and we regret that we were unable to meet your expectations.
As our jewelry is customized upon placement, there can sometimes be unforeseen production or logistics challenges that affect delivery timelines. However, we understand that this does not lessen the inconvenience caused, especially when clear updates and timely communication are expected.
We are also sorry that you felt unsupported during the process and that your attempts to obtain assistance did not provide the reassurance and clarity you were looking for. Your feedback regarding communication and accessibility has been noted.
Please accept our sincere apologies for the inconvenience and disappointment caused by this experience.
Sincerely,
Glamira Satisfaction Team
I recommend with confidence.
May 17, 2026
Reply from GLAMIRA
Dear Sandu,
Thank you for your wonderful review and for recommending GLAMIRA with such confidence.
We are delighted to know that you are completely satisfied with your experience and your handcrafted jewelry.
GLAMIRA customer satisfaction team
Good customer support
Good customer support, solved a problem woth great care. Would recommend.
May 14, 2026
Reply from GLAMIRA
Dear Emanuel,
Thank you for highlighting our dedicated customer support and for your kind recommendation.
We are delighted that our team could assist you with great care, as providing exceptional service is a top priority for GLAMIRA.
GLAMIRA customer satisfaction team
Thank you for fast delivery.
May 18, 2026
Reply from GLAMIRA
Dear Martin,
Thank you for taking the time to share your positive experience. We are delighted to hear that you were pleased with our fast delivery service.
We hope you enjoy your GLAMIRA jewelry and look forward to serving you again in the future.
GLAMIRA customer satisfaction team
Ruby and Diamond Necklace
Ordered a ruby and diamond 18ct white gold paperclip necklace. I was kept informed the whole time and yes there was a delay, but it was a few days and I was contacted every step of the way. The gift packaging was lovely and the necklace is beautiful. The quality is amazing. Very very happy.
DPD delivered with care and attention
May 13, 2026
Unprompted review
Reply from GLAMIRA
Dear Jane,
Thank you for sharing your wonderful experience with your new ruby and diamond necklace. We are delighted that you appreciated our proactive communication and that the beautiful gift packaging and amazing quality met your expectations.
It is always a pleasure to know our individually crafted pieces bring such happiness.
GLAMIRA customer satisfaction team
Lovely rings with nice boxes
May 14, 2026
Reply from GLAMIRA
Dear Alex,
Thank you for your wonderful review. We are delighted to hear that you love your rings and appreciate our presentation boxes.
Each GLAMIRA piece is crafted with care, and it is wonderful to know our attention to detail met your expectations.
GLAMIRA customer satisfaction team
Disappointing service
Ordered an engagement ring from Glamira for a time-sensitive proposal, originally due around 15th May. Midway through production I then received an email stating there had been an “issue during production” and the ring had to be remade, with no proper explanation as to what had actually happened. This delayed the order by roughly another week.
During this delay, I realised I had made an error with the sizing and contacted customer service immediately to try and amend it before dispatch. I fully appreciate the sizing mistake was my own fault. However, considering the ring had already been delayed due to their own production issue, I asked if they could at least contact the factory and attempt to amend the order while it was apparently still in production.
Customer service refused to contact the factory to even ask, despite also being unable to provide any meaningful update on the remake or current production stage. For such a high-value and emotionally important purchase, the lack of flexibility and communication was extremely disappointing.
I also spent around an hour on hold from 8am on a Monday morning before the call eventually disconnected. While I did receive a callback around 15 minutes later, I would still expect far better accessibility and support from a company operating at this scale and price point.
To make matters worse, although “free resizing” is advertised, I was then informed the resizing process would take approximately 25 business days, which is an extremely long turnaround for an engagement ring.
Despite the delays and inconvenience caused by their own production issues, there was also no attempt whatsoever to offer any form of goodwill gesture, compensation, or practical resolution.
Overall, very poor communication, inflexible customer service, and not the level of service I would expect when purchasing something as important as an engagement ring.
May 18, 2026
Unprompted review
Reply from GLAMIRA
Dear Harry Pitman,
Thank you for your feedback. We sincerely apologize for the delay and the frustration caused by the production issue and the resulting impact on your plans.
As our orders are customized upon placement, there may be circumstances beyond our control that require additional production work or quality checks to ensure the final piece meets our standards. While these measures are intended to deliver the best possible product, we understand how disappointing the delay was, especially for such an important and time-sensitive occasion.
Regarding the sizing request, we regret that we were unable to accommodate the modification after production had already reached an advanced stage. We understand your request was made in good faith, particularly given the unexpected delay, and we apologize that the options available did not meet your expectations.
We also apologize for the difficulty you experienced reaching our support team, the lengthy wait times, and the lack of a more satisfactory resolution. Our resizing service is available for eligible items; however, the turnaround time reflects the care required when working with customized jewelry.
We appreciate you taking the time to share your experience and regret that the communication and support provided did not reflect the level of service you expected.
Sincerely,
Glamira Satisfaction Team
Good communication all the way through…
Good communication all the way through from placing order to receiving the order.
May 16, 2026
Reply from GLAMIRA
Dear Jonathan,
Thank you for highlighting your positive experience with our communication process. We strive to keep our customers fully informed from the moment an order is placed until the final delivery.
We appreciate your feedback and hope to welcome you back in the future.
GLAMIRA customer satisfaction team
Very classy company and beautiful ring
Lovely Company and very classy presentation. There was a 2 day delay on original delivery date. Which I was fully informed about.
Lovely little ring, it looked quite small on comparison to my perception of the on screen photo. It is nevertheless lovely. So pleased.
Great company.
May 16, 2026
Reply from GLAMIRA
Dear Diane,
Thank you for your wonderful feedback and for highlighting our classy presentation. We are thrilled to hear that you are so pleased with your beautiful ring.
We appreciate your understanding regarding the delivery timeline, as each GLAMIRA piece is individually crafted to meet our high standards. We look forward to the opportunity to serve you again in the future.
GLAMIRA customer satisfaction team
Ordered these lovely rings ,were kept…
Ordered these lovely rings ,were kept up to date with expected delivery and great consumer service letting us know how our order was progressing
May 17, 2026
Reply from GLAMIRA
Dear Wendy,
Thank you for your wonderful review and for highlighting our communication and customer service. We are delighted to hear that you love your new rings.
It was a pleasure serving you, and we hope to welcome you back to GLAMIRA in the future.
GLAMIRA customer satisfaction team
good item......poor poor service
if i could say 1 thing it would be change your delivery agent they are completely unhelpful and let you down terribly. also try answering the phone when people have been on hold for 45 minutes before giving in!!!!
May 8, 2026
Reply from GLAMIRA
Dear Ross,
Thank you for your wonderful feedback and for highly recommending us. We are delighted to hear that you experienced great service and that your ring is perfect.
We look forward to creating more beautiful pieces for you in the future.
GLAMIRA customer satisfaction team
Beautiful item
Beautiful item .
Was kept updated with the production process and delivery status
Thank you
May 16, 2026
Reply from GLAMIRA
Dear Nikki,
Thank you for sharing your wonderful feedback. We are delighted to hear that you find your item beautiful and that you appreciated being kept updated throughout the production and delivery process.
We hope you enjoy your piece for years to come.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Peter,
Thank you for your kind words regarding our service and communication.
We take pride in keeping our customers fully informed throughout the crafting process of their individual pieces.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Denitsa,
Thank you for highly recommending us and for highlighting our high quality, excellent service, and quick delivery.
We take pride in crafting each GLAMIRA piece individually to meet the highest standards. We look forward to creating more beautiful jewelry for you in the future.
GLAMIRA customer satisfaction team
The bracelet is very beautiful.
May 14, 2026
Reply from GLAMIRA
Dear George,
Thank you for your wonderful review. We are delighted to hear that you find your new bracelet so beautiful.
It is always our goal to create pieces that bring joy to our customers, and we appreciate you taking the time to share your experience.
GLAMIRA customer satisfaction team
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