Hoping it gets here on time, sizing was difficult but over all after doing research it became fairly easy.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
lucyincoffee is a trendy beverage brand focusing on coffee and creative drinks. Committed to providing affordable, high-quality and convenient choices for young consumers, the brand offers a wide range of products including freshly brewed coffee, signature specials, fruit teas and light bites. With a simple and comfortable in-store experience and efficient service, lucyincoffee has become a popular spot for daily leisure, work and socializing. It aims to bring a relaxed and enjoyable coffee lifestyle to urban customers with consistent taste and friendly prices.
Contact info
Replied to 68% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shopping on their site was easy
Shopping on their site was easy, their size guide was easy to read and the video they provided to make sure you got the right size was helpful
Easy navigation on website and easy to…
Easy navigation on website and easy to order.
The web site is easy to navigate
The web site is easy to navigate. Selections & Variety are broad spectrum. Checkout is smooth & protected.
Expensive shipping cost
The cost of shipping should be free when spending over $200 and then waiting for almost a month to receive the order. After paying so much for shipping. It could be a bit cheaper.
Very easy to order
Very easy to order
Variety of colors
Variety of styles
I hope the free earrings come with it!
Fast easy service
They are scamming people by posting…
They are scamming people by posting different pictures on their website and what they’re sale. The dresses on the website look like high end dresses but you get them in the mail. They are cheap looking.
I would give Glamlora a zero rating
I would give Glamlora a zero rating if I could. They claim 14 day return guarantee and yet after I ordered and needed to return they refused to supply a return label and when they finally gave me an address it would cost me $300+ to return out of the USA and yet the advertise as a US company. I was refunded only 30% of the cost of the dress. Also the sizing is totally off. I met the measurements given but the dress that came was too small.
It was great alot of color
Shop Elsewhere, no true return-and-refund option
I would strongly urge others to be cautious before ordering from Glamlora. My experience was extremely disappointing and misleading, particularly when it comes to their so-called “return policy.”
I ordered a dress that unfortunately did not fit well, and the material was uncomfortable and scratchy—far from what I expected based on the website. I initiated the return process the very next day, assuming it would be straightforward. However, I quickly discovered that Glamlora does not actually offer a true return-and-refund option.
Instead, I was given only two choices: either accept a 20% partial refund and keep the item, or take a 50% gift card for a future purchase—again, while keeping the item. In other words, there is no real way to return the product and get your money back. After explaining that I did not want to keep the dress, they offered 85% refund, but I would pay for shipping. I was given an address in China for the return and expected to pay the shipping cost. UPS quoted the shipping at $480.
This policy feels very misleading and unfair, especially when customers are led to believe that returns are possible. If you are considering ordering from Glamlora, be aware that you may be stuck with an item that doesn’t meet your expectations, with very limited recourse.
I would recommend shopping elsewhere unless you are absolutely certain about your purchase.
Easy to navigate website and a great…
Easy to navigate website and a great selection of dresses. Free earrings definitely a perk with my purchase.
I would do zero stars if possible
I would do zero stars if possible. The quality is horrible. The dress was literally falling apart when it came out of the bag. It took forever to arrive and is all in all a piece of crap. Do not ever order from here.
It was easy to get to and I have heard…
It was easy to get to and I have heard that the material is good
Cute options
The variety of colors and sizes of colors is great
The variety of colors and sizes is awesome. This is the first time we’ve shopped here, but my daughter is very tall not a typical size so the sizing was nice. I’m really hoping to get this faster than later. It’s for a prom that she just had decided to go to. We haven’t been able to find dresses that fit.
I heard good things excited to see the…
I heard good things excited to see the dress
I was concerned because my dress was…
I was concerned because my dress was three weeks late. I emailed twice before I got a response. It took about 30 hours to get the response. However, when they did respond, they told me my dress would be delivered the same day and the quality of the dress is just stunning. It’s perfect worth every penny Probably could’ve paid more for it. It is absolutely perfect. Pleasantly surprised and I give glamlora five stars.
Chat never available
I have been trying to order for weeks. There is never chat available. I have sent messages multiple times and no one ever gets back to me.
Excited to recieve this dress and try…
Excited to recieve this dress and try it on. It is beautiful
It’s was very helpful having a video to…
It’s was very helpful having a video to do measurements. So for that I thank you very much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








