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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting their excellent fit, comfort, and durability, with some bras lasting for years. The customer service is frequently highlighted as exceptional, with people appreciating the prompt, professional, and understanding support received for inquiries, order issues, and returns. Reviewers also value the generous and easy return policy, including free shipping and returns, which allows them to purchase without risk. However, some customers experienced difficulties with orders, such as incorrect items, damaged products, or items not arriving, particularly for international deliveries. A few other people also felt that the return process could be problematic, with issues like unacknowledged return requests or difficulties with online return procedures. Additionally, some reviewers were not happy with the product quality, citing issues like bras not retaining strength after a few months, discolouration after washing, or poor fit and support.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, good fit, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the exceptional, outstanding,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive interactions such as quick... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the products as well-made,... See more

Return policy

Clients share ambiguous opinions on the return policy, with many finding the process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Actually had some difficulty receiving my first order but the experience of reordering and refunding the first order was almost painless thanks to the employee Bernita. She was very knowledgable a... See more

Company replied

Rated 4 out of 5 stars

Great customer service when I had an inquiry. My only quibble is that despite the claim to have a wide variety of styles and sizes, in actual fact there is just one style in a boring selection of col... See more

Company replied

Rated 5 out of 5 stars

The structure of this bra really supported my back and breast! I have purchased the regular style similar to the bra you sent, and the old style didn't hold my breast in and straps slipped. It is a... See more

Company replied

Rated 5 out of 5 stars

The customer service agent was just excellent. She was very thorough answering the questions that I had. She.gave me excellent direction to find just what Ineeded. It was great to be understood and ge... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Glamorise Bra is a great company

Glamorise Bra is a great company. You can tell by their website of products. The bra details are so very well described so that you can make good choices w your purchases. They even have questionnaire for your preferences of types of bras to match what would be good fit for you. And they have every type of bra imaginable. When a company has free return service as this one does, then you know it's a good company and you can purchase without risk. Their customer service is outstanding. They got right back to me w the discount code when I mssged them that I had not received it in their email.

March 22, 2026
Unprompted review
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Reply from Glamorise

Thank you for your wonderful review! We're thrilled to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your feedback and look forward to hearing from you again soon!

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Rated 5 out of 5 stars

Great bras

Great bras, great service. If anything is wrong with the delivery or order, they make sure to address the issue and offer a solution without any push back. I've been getting bras from them for years. Great company.

March 24, 2026
Unprompted review
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Reply from Glamorise

Hi Carie, thank you so much for your review! We're thrilled to hear that you're enjoying our bras and that you've had a great experience with our customer support team. We appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Great quality perfect fit!

The products are always of high quality and very well made. The price is very reasonable. I had trouble with my delivery being delayed and the Glamorise contact center helped me within the hour. Amazing service.

March 22, 2026
Unprompted review
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Reply from Glamorise

Hi Paul, thank you for your lovely review! We're so glad to hear that you've had a great experience with our customer service team. We truly appreciate your feedback and hope to hear from you again in the future!

Rated 5 out of 5 stars

The company has an amazing policy of…

The company has an amazing policy of try on and try out their products- if it doesn't work for you - returns are on them, no questions asked.
And they are true to their word. I have had consecutive perfect experiences with their products and their customer service team! Great business model - wish all online retail companies ran like this!

March 20, 2026
Unprompted review
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Reply from Glamorise

Thank you for your wonderful review, Carol! We're so glad to hear that you've had a great experience shopping with us. We know it can be a challenge to find your perfect bra fit, which is why we're happy to offer a flexible return policy. We truly appreciate your feedback and support, and we hope to hear from you again in the future!

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I had an issue with my order and they fixed it right away! Highly recommend!

March 20, 2026
Unprompted review
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Reply from Glamorise

Hi Robin, thank you so much for your review! We're so happy to hear that you had a great experience with our customer service team. Thanks for sharing and we hope to hear from you again in the future!

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Rated 5 out of 5 stars

Really great team and products

I've only recently discovered Glamorise and they really are a great! Their bras do what they say they'll do! Cannot be faulted in my opinion!

Their customer Service team are fantastic! I didn't have to wait forever for someone to respond to me for a start! Then when they did, very professional and courteous, not stuffy like some service teams are, a real genuinely lovely bunch! My issue (delivery) was sorted efficiently without too much ping ponging.

Well done, team!

March 19, 2026
Unprompted review
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Reply from Glamorise

Hi Donna, thank you for your wonderful feedback! We're so glad to hear that you're enjoying our products and that you've also had a great experience with our customer service team. We truly appreciate your support, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Sent message about their return policy

Sent message about their return policy. I am pleased with it so I will be ordering soon.

March 17, 2026
Unprompted review
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Reply from Glamorise

Hi Wayne, thank you for your feedback! We're happy to offer free shipping and free returns on all orders. Please feel free to reach out with any other questions or concerns. We're always happy to help!

Rated 5 out of 5 stars

Great bra and excellent customer service

This is the second bra that I have purchased. When I placed my second order I accidentally deleted my order and the confirmation. I contacted the customer service and a wonderful customer service rep named Michelle assisted me and even supplied the tracking number so I could locate my order. I have always had problems getting bras to fit and the elastic stretches in no time. Not the Glamorise bras. They have a great fit and don’t stretch out. I would highly recommend this product to anyone.

March 11, 2026
Unprompted review
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Reply from Glamorise

Hi Sue! Thank you so much for your feedback. We're so happy to hear that you've had a great experience shopping with us and that Michelle was able to assist you quickly. We truly appreciate your support, and we hope to hear from you again soon. Enjoy your new bra!

Rated 5 out of 5 stars

I have tried so many other bra’s but…

I have tried so many other bra’s but keep going back to Glamorise, I’m a top heavy woman and need a good support bra and the truth be known this is the only place I can find them and the colors are now amazing! Thank you and can’t wait to get my new order

March 16, 2026
Unprompted review
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Reply from Glamorise

Hi Kelly! Thank you for taking the time to leave a review! We're thrilled to hear that our bras are a consistent favorite of yours and provide the support you need. We truly appreciate your feedback, and we hope to hear from you again soon!

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Rated 5 out of 5 stars

Helpful and effective support

The support has been really helpful as the delivery address needed correcting after the order was placed.

March 12, 2026
Unprompted review
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Reply from Glamorise

Thank you for taking the time to leave a review! We're happy to hear that you had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon!

Rated 5 out of 5 stars

First of all . . .

First of all, they make a GREAT product. These bras are well constructed, fit beautifully, look lovely and have a front closure (great if you have shoulder mobility issues)!
Second of all, their customer service team is seriously UNBELIEVABLE. In this day and age, while social media crazies erupt with rude unkindness, it is a pleasure to discover a company that handles their customers with such care, efficiency and kindness. I am a huge fan.

March 11, 2026
Unprompted review
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Reply from Glamorise

Hi Yvonne, thank you for your wonderful review! We're so happy to hear that you're enjoying our bras. It makes us even happier to hear that you've had a great experience with our customer service team. We will be sure to share your kind words with them. Thank you again for your feedback and support. We look forward to hearing from you again soon!

Rated 2 out of 5 stars

Hard to use returns process

I bought the wrong item. When I tried to return it through the online process it turned into a nightmare. I scanned the QR code which only gave instructions on what to do, but no link to get to where I could do the return using the instructions provided. Customer Service phone number was useless since it's a recording telling you returns must be done online. I was finally able to find a chat option. I made my request but was informed I was connecting with a computer not live person. One positive about the chat was in could ask for a human. Once I made this request I got a quick response via email and was able to get a return label quickly. A customer should not have to go through so many issues just to get a return processed. Website should be easier for a normal person to maneuver.

March 9, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Patricia, thank you for taking the time to leave a review. We're sorry to hear that you had a difficult experience creating a return, but we're glad that our customer support team was able to assist you quickly. You can always find returns information on our site, which includes a step-by-step guide to easily managing your returns: https://glamorise.com/pages/returns

As always, please feel free to contact us directly at customerservice@glamorise.com if you have any questions or concerns. We're always happy to help!

Rated 1 out of 5 stars

Tired of false advertising.

I do like your product but I'm getting very tired of seeing ads on my phone that say Glamorise has a huge sale going on and I waste my time going to the website and it's the same price it always is. To me this is scam advertising drawing people in that know no better and I really wish that Glamorise would stop doing it. If they don't stop I will stop.

March 8, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Binji, thank you for reaching out and sharing your thoughts. Please note that we offer many different site-wide sales on Glamorise.com throughout year and also often offer further discounts on select products. The best way to be notified about special pricing is by signing up for our email newsletter. If you ever see an ad that you feel does not align with the pricing on our site, please feel free to reach out to us at customerservice@glamorise.com and we will investigate. We're always happy to match any offer we are currently advertising that may have not gotten turned off by accident.

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Rated 5 out of 5 stars

Amazing Customer Service

I ordered some new bras. I have been searching for a while and finally found a company that actually has sizes that fit me. It was my first time ordering and i forgot to add my new customer deal code. I emailed them as soon as I realized and they happily refunded me the difference. Very impressed.

March 5, 2026
Unprompted review
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Reply from Glamorise

Thank you for your review! We're thrilled to hear that you've had a great experience shopping with us and that our customer service team was able to assist you quickly. We truly appreciate your support, and we hope to hear from you again soon!

Rated 4 out of 5 stars

I wanted to know specific details on a…

I wanted to know specific details on a bra and the chat was very helpful. Helped me on my decision to buy the product.

March 4, 2026
Unprompted review
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Reply from Glamorise

Hi Lori! Thank you for your feedback! We're happy to hear that you had a good experience shopping with us recently. We truly appreciate your support! Please feel free to reach out again with any questions or concerns.

Rated 5 out of 5 stars

Love Glamorise products for years now

Love Glamorise products for years now. I recently placed an order and mistakenly forgot to add a coupon code I had. When I contacted customer service, they were very helpful and responsive.

March 4, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Stacey! Thank you for taking the time to share your feedback. We're happy to hear that you're a fan of our products and that our customer service team was able to help with a recent issue. We truly appreciate your review, and we hope to hear from you again soon!

Rated 5 out of 5 stars

I've ordered a few times

I've ordered a few times. I like their products. This time my order arrived damaged. I contacted Glamorise and received an immediate response. Amber was polite and friendly. Thank you.

March 3, 2026
Unprompted review
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Reply from Glamorise

Thank you for your review! We're so happy to hear that you are enjoying our products and that you've had a great experience with our customer service team. We truly appreciate your support, and we hope to hear from you again soon!

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Rated 5 out of 5 stars

Awesome customer service

Had questions about sizing. I received a quick and accurate response! Very pleased. 😊

March 1, 2026
Unprompted review
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Reply from Glamorise

Thank you for your kind words! We're happy to hear that you've enjoyed your experience with our customer service team. If you have any further questions or concerns, please feel free to reach out. We truly appreciate your feedback!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! They responded so quickly when I had a question

February 27, 2026
Unprompted review
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Reply from Glamorise

Thank you for your review! We're so glad to hear that you've had a great experience with our customer service team and that we were able to resolve your issue quickly. We truly appreciate your support!

Rated 5 out of 5 stars

First class customer service.

I was a bit dubious about buying from America as I've had problems with returns before but Glamorise are brilliant. I ordered two bras (which arrived sooner than expected) but found them too high under the arm so I followed the instructions for returns. I was slightly confused as each bra had its own return label and I wanted to return them together in the original packaging. Two days after posting, I had acknowledgement of the return OF ONE BRA and notification of a refund. I immediately contacted customer services and they sorted it out. I'm still waiting for my refund but I'm confident it will arrive. I can't fault them. Even the AI bot seems to understand messages.

February 26, 2026
Unprompted review
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Reply from Glamorise

Thank you for taking the time to leave a review! We're so happy to hear that you've had a great experience with our customer service team. We truly appreciate your feedback, and we hope to hear from you again soon.

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