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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, noting their excellent fit, comfort, and durability, with some bras lasting for years. The customer service is frequently highlighted as exceptional, with people appreciating the prompt, professional, and understanding support received for inquiries, order issues, and returns. Reviewers also value the generous and easy return policy, including free shipping and returns, which allows them to purchase without risk. However, some customers experienced difficulties with orders, such as incorrect items, damaged products, or items not arriving, particularly for international deliveries. A few other people also felt that the return process could be problematic, with issues like unacknowledged return requests or difficulties with online return procedures. Additionally, some reviewers were not happy with the product quality, citing issues like bras not retaining strength after a few months, discolouration after washing, or poor fit and support.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, good fit, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the exceptional, outstanding,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive interactions such as quick... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the products as well-made,... See more

Return policy

Clients share ambiguous opinions on the return policy, with many finding the process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Actually had some difficulty receiving my first order but the experience of reordering and refunding the first order was almost painless thanks to the employee Bernita. She was very knowledgable a... See more

Company replied

Rated 4 out of 5 stars

Great customer service when I had an inquiry. My only quibble is that despite the claim to have a wide variety of styles and sizes, in actual fact there is just one style in a boring selection of col... See more

Company replied

Rated 5 out of 5 stars

The structure of this bra really supported my back and breast! I have purchased the regular style similar to the bra you sent, and the old style didn't hold my breast in and straps slipped. It is a... See more

Company replied

Rated 5 out of 5 stars

The customer service agent was just excellent. She was very thorough answering the questions that I had. She.gave me excellent direction to find just what Ineeded. It was great to be understood and ge... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Very responsive customer service

Very responsive customer service. Easy ordering and returns. Quick shipment.

February 26, 2026
Unprompted review
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Reply from Glamorise

Hi Linda! Thank you for your review! We're so glad to hear about your positive experience with our customer service team and that you received your order quickly. We hope to hear from you again soon!

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Rated 5 out of 5 stars

My package is missing but your customer…

My package is missing but your customer service is excellent
i have been ordering from you for many years and have never had a problem before. this is the post office fault and they are aware of it.

February 25, 2026
Unprompted review
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Reply from Glamorise

Hi Arleen! Thank you for sharing your experience with our customer service team. We're sorry to hear your package is missing but glad to know that our customer service team has been able to assist you. We look forward to hearing from you in the future. Please feel free to reach out with any further questions or concerns.

Rated 3 out of 5 stars

Nightmare

I bought three wireless bras. All of the same style. Disappointing overall fit and support. All an absolute nightmare to fasten. I have been fastening my bras at the back for 50 years with no issues whatsoever - not with the bras or my ability. These bras have four hook and eyes. As you fasten each hook and eye the previous one has a tendency to come undone. They are simply not suitable. The adjustable shoulder straps slide open during wearing which lessens the support provided during the day. One had a side seam that chafed my skin. The return was accepted, but Evri lost it in transit. After over two months, I queried the overdue return. A refund was issued, as quote, “a onetime courtesy “. Essentially telling me that were a future return to be lost in transit they would not refund me! Glamorise offer Evri as a return courier. It is for them to claim against Evri not the customer.
Discovered too late that the bras were shipped from the USA which i seek to avoid. I would never purchase a Glamorise bra again.

December 4, 2025
Unprompted review
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Reply from Glamorise

Hi Lynn - we're sorry to hear you were unhappy with the bras you purchased. We offer a wide array of styles so it might be that the particular style you ordered was not right for you. We're committed to making sure our customers are happy, whether they end up wearing our products or returning for a refund. We're always here to help answer any fit/sizing questions if you have them. Just reach out to us at customerservice@glamorise.com and we'll be happy to help.

Rated 5 out of 5 stars

I was gifted three bras they fit…

I was gifted three bras they fit perfect wonderful so I decided I would buy myself three bras. They did not fit, my own fault I immediately contacted Customer Service. They sent me a return slip through my email. I asked about exchanges. They don’t do exchanges a refund of your money and they gave me a code to put in so i can re-order the same bras in a different size same price. I loved the bras. They were gorgeous. They were well-made good quality. I just thought I was smaller than I actually am overall awesome. Awesome product I would suggest full figure women, curvy women look into these bras.

February 17, 2026
Unprompted review
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Reply from Glamorise

Thank you, Linda! What a great gift to receive! It's so fun to hear someone gave you our bras as a gift and you liked them so much you ordered THREE more! We're also happy to hear customer service was able to help you with returning the bras that were the wrong size and getting you the correct size. Thanks for sharing your experience and for being a part of the Glamorise family. We're always here if you need size, style or fit advice. Don't hesitate to reach out to us at customerservice@glamorise.com.

Rated 4 out of 5 stars

Great customer service

Great customer service when I had an inquiry. My only quibble is that despite the claim to have a wide variety of styles and sizes, in actual fact there is just one style in a boring selection of colours that comes in my size. The quality and fit are excellent though, and they have a fabulous return policy.
I'm told they are looking into offering more variety, but I'll believe it when I see it :-)

February 19, 2026
Unprompted review
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Reply from Glamorise

Hi Karen - Thanks for sharing your experience with us. We're happy to hear you had a positive interaction with our customer service team. We are always looking to expand our size range so it's worth keeping an eye out in the future. For now we are happy to know you are enjoying your new bra!

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Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent . They reply me back instantly for my question . For product I really like my purchase it fit well as well as very comfortable . Thanks

February 17, 2026
Unprompted review
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Reply from Glamorise

What a great review! Thank you for sharing your positive experience with our customer service team and we're so happy to hear you're loving your new bra. Comfort and fit are what we specialize in!

Rated 5 out of 5 stars

Amazing experience contacting customer…

Amazing experience contacting customer support, sent me a replacement for a faulty item in days and have never had such a professional and speedy response from any vompany. Definitely recommend Glamorise and will be ordering again. Thank you

February 14, 2026
Unprompted review
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Reply from Glamorise

Hi Sian - thank you for sharing your experience with our customer service team. We're sorry to hear you received a faulty item but we're so happy our customer service team was able to get it resolved quickly and painlessly. We look forward to hearing from you in the future. Enjoy your new bra!

Rated 4 out of 5 stars

Received wrong item mistake was…

Received wrong item mistake was corrected immediately

February 9, 2026
Unprompted review
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Reply from Glamorise

We're sorry to hear about the order mix up but we're thrilled to hear it was corrected immediately. Order errors are rare, but when they happen we do our best to get them resolved as quickly and seamlessly as possible. We hope you are loving your new bra!

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Rated 5 out of 5 stars

I have many bras from the company and…

I have many bras from the company and have always found no problems sending them back, the last order i sent back has gone missing since 21/1.
I enquired about it and it was dealt with promptly, no sign of the bra in the warehouse but as one off good will gesture they are paying me my money back.
Thank you

February 5, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Angela - this can definitely happen and we always try to make sure we do right by our customers. We're happy to hear this was handled for you promptly and efficiently! Thanks for sharing your positive experience with us.

Rated 5 out of 5 stars

Amazing Bras and customer service is…

Amazing Bras and customer service is first rate. Very happy with my Glamorize shopping experience. Thank you!

February 6, 2026
Unprompted review
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Reply from Glamorise

Thank you, Louise! So happy to hear you had a good customer service experience and you like our bras. We're always here to help.

Rated 5 out of 5 stars

I placed an order for the Magic Lift…

I placed an order for the Magic Lift Minimizer Bra for the first time. I have been searching for a good bra and I have found it. I love that the website has full figure models! It really helps to see the true fit. The price was amazing. Not lined which I was looking for. Very satisfied customer!!

February 4, 2026
Unprompted review
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Reply from Glamorise

Hi Teri - it's such a relief to finally find what you're looking for after searching for a long time. We're so happy that your solution is our MagicLift Minimizer Bra. So many of our customers swear by this bra so you are in good company! Thank you for the kind words.

Rated 5 out of 5 stars

Great customer service

I bought a few bras to try and kept some and sent some back. The bras I kept were great. I had a query with my refund (I messed up what I sent back) and Customer Service were polite, responsive, honest and true to their word and I got the refund fine. I was really impressed. Will definitely order again and I trust this brand. I'm in the UK.

February 5, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Jeanette! We're so happy to hear you had a positive experience with going through the returns process. It can definitely be a bit confusing sometimes so we're really glad our customer service team was able to help you get your proper refund. We hope you enjoy the bras you kept and don't hesitate to reach out in the future with any questions!

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Rated 3 out of 5 stars

Returns

I didn’t realise they are in the USA-
As it’s a UK return it came up unable to return, however there is a different method for returning from the UK
Bra looked good quality but came up very small ?

January 14, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Ann - We hate to hear that you're frustrated that our products ship from the US, however, we absolutely offer free returns, no questions asked! We just checked and see that you currently have a return in progress that you initiated yesterday. Once received you will get your full refund automatically! Please reach out to us at customerservice@glamorise.com if you need any additional assistance.

Rated 5 out of 5 stars

Customer service was fabulous

Customer service was fabulous! I placed an order and immediately realized that I had it shipped to the incorrect address! I sent an email right away without much hope but Michele came through the next morning and was able to change the address! I am anxiously awaiting the arrival of my new bra. I am hard to fit but am confident that Glamorize will work!

January 12, 2026
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Beth! So happy to hear Michelle was able to get that sorted in time and that your bra is on the way to you. Please follow up with us once you receive it and let us know how it fits. Hopefully it's perfect, but if not we will help find the right size/style for you to make sure you're feeling comfortable and supported!

Rated 5 out of 5 stars

I made a mistake in the shipping…

I made a mistake in the shipping address and immediately called customer service. I spoke with a LIVE person, Michelle, who graciously assisted me to make the change and have my order sent to the correct address. I hope I have no further need for Customer service, however. if I do, I have no doubt that it will be handled in a friendly and efficient manner. Thank you, Michelle

December 29, 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Jennine, thank you so much for sharing your positive experience with our customer service team. Michelle is a PRO, you'll always be in good hands when she is helping you. We're glad to hear you got your address corrected and we hope you love your new bras. Happy New Year!

Rated 5 out of 5 stars

Excellent customer service!!

I've been a customer of Glamorise for years now with no issues. With the holiday rush, I ordered some and was worried when u didn't get any updates on is delivery. All I had to do was send an email to express my concern, Bernita got back to me so swiftly, with delivery details, process information. This was such great help, I wish customer service everywhere could really be as soft as this. Thanks Bernita, thanks Glamorise.

December 19, 2025
Unprompted review
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Reply from Glamorise

Hi Jay - so happy to hear you had a good customer service interaction with Bernita AND that you got your order on time! We hope you enjoy you enjoy your new bras.

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Rated 5 out of 5 stars

I have long been impressed!

I have long been impressed with the quality of the Glamorise Bra’s however the goodness doesn’t stop there. Factor on free shipping, free returns and if UPS claims to have delivered a product and it’s not there, the Glamorise Customer Service team was there to help me work through the issue with a successful response.

December 19, 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Kurt! Thank you so much for your glowing review! We're so happy to hear that you're happy with our products and our customer service support. Don't hesitate to reach out in the future if you need anything!

Rated 1 out of 5 stars

DO NOT BUY!! They don’t last long

Bought 2 bras directly from Glamorise. When I bought them they were incredibly comfortable. However after less than 5 months infrequent wear and hand washing, the elastic support that sits at the bottom of the cup no longer retains its strength to support the bust as it should but rather rolls up on itself biting into my skin very painfully! Have contacted Glamorise to arrange a refund and they have denied it with no reason given!! These are not inexpensive bras and I would have expected a better service and a better experience. Quite shocking!

Glamorise have now commented on here that they never received my return request!! I have 2 emails from them declining my return request, which I can find no problem at all but apparently they can’t!! Convenient eh!!?

November 28, 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Hi Julia - So sorry to hear about your experience. I'm afraid we have no record of you reaching out to our customer service team about this issue so have instead reached out to you directly, but we have not heard back. We always look for ways to find a solution and would never reject a return request without giving a reason. If you ever have any questions you can always reach out to us at customerservice@glamorise.com. We're always here to help!

Rated 5 out of 5 stars

Great company with excellent customer service..

I worked with Michelle on a package that was not delivered to my mailbox as it stated that it was.. Michelle was prompt professional and friendly. She got on my case right away. I've always liked the glamour i'se products that I have purchased in the past and will continue to do business with that company.. It's hard to find good customer service anymore and they have gone above and beyond. thank you Michelle

November 4, 2025
Unprompted review
Glamorise logo

Reply from Glamorise

Thanks so much for your review, Cindi. We pride ourselves on prioritizing our customers needs so we're thrilled to hear you had a good experience and we hope you love your new bras!

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