Actually had some difficulty receiving my first order but the experience of reordering and refunding the first order was almost painless thanks to the employee Bernita. She was very knowledgable a... See more
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Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!
48 W 37th St #6, 10018, New York, United States
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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Very responsive customer service. Easy ordering and returns. Quick shipment.

Reply from Glamorise
My package is missing but your customer service is excellent
i have been ordering from you for many years and have never had a problem before. this is the post office fault and they are aware of it.

Reply from Glamorise
I bought three wireless bras. All of the same style. Disappointing overall fit and support. All an absolute nightmare to fasten. I have been fastening my bras at the back for 50 years with no issues whatsoever - not with the bras or my ability. These bras have four hook and eyes. As you fasten each hook and eye the previous one has a tendency to come undone. They are simply not suitable. The adjustable shoulder straps slide open during wearing which lessens the support provided during the day. One had a side seam that chafed my skin. The return was accepted, but Evri lost it in transit. After over two months, I queried the overdue return. A refund was issued, as quote, “a onetime courtesy “. Essentially telling me that were a future return to be lost in transit they would not refund me! Glamorise offer Evri as a return courier. It is for them to claim against Evri not the customer.
Discovered too late that the bras were shipped from the USA which i seek to avoid. I would never purchase a Glamorise bra again.

Reply from Glamorise
I was gifted three bras they fit perfect wonderful so I decided I would buy myself three bras. They did not fit, my own fault I immediately contacted Customer Service. They sent me a return slip through my email. I asked about exchanges. They don’t do exchanges a refund of your money and they gave me a code to put in so i can re-order the same bras in a different size same price. I loved the bras. They were gorgeous. They were well-made good quality. I just thought I was smaller than I actually am overall awesome. Awesome product I would suggest full figure women, curvy women look into these bras.

Reply from Glamorise
Great customer service when I had an inquiry. My only quibble is that despite the claim to have a wide variety of styles and sizes, in actual fact there is just one style in a boring selection of colours that comes in my size. The quality and fit are excellent though, and they have a fabulous return policy.
I'm told they are looking into offering more variety, but I'll believe it when I see it :-)

Reply from Glamorise
Customer service is excellent . They reply me back instantly for my question . For product I really like my purchase it fit well as well as very comfortable . Thanks

Reply from Glamorise
Amazing experience contacting customer support, sent me a replacement for a faulty item in days and have never had such a professional and speedy response from any vompany. Definitely recommend Glamorise and will be ordering again. Thank you

Reply from Glamorise
Received wrong item mistake was corrected immediately

Reply from Glamorise
I have many bras from the company and have always found no problems sending them back, the last order i sent back has gone missing since 21/1.
I enquired about it and it was dealt with promptly, no sign of the bra in the warehouse but as one off good will gesture they are paying me my money back.
Thank you

Reply from Glamorise
Amazing Bras and customer service is first rate. Very happy with my Glamorize shopping experience. Thank you!

Reply from Glamorise
I placed an order for the Magic Lift Minimizer Bra for the first time. I have been searching for a good bra and I have found it. I love that the website has full figure models! It really helps to see the true fit. The price was amazing. Not lined which I was looking for. Very satisfied customer!!

Reply from Glamorise
I bought a few bras to try and kept some and sent some back. The bras I kept were great. I had a query with my refund (I messed up what I sent back) and Customer Service were polite, responsive, honest and true to their word and I got the refund fine. I was really impressed. Will definitely order again and I trust this brand. I'm in the UK.

Reply from Glamorise
I didn’t realise they are in the USA-
As it’s a UK return it came up unable to return, however there is a different method for returning from the UK
Bra looked good quality but came up very small ?

Reply from Glamorise
Customer service was fabulous! I placed an order and immediately realized that I had it shipped to the incorrect address! I sent an email right away without much hope but Michele came through the next morning and was able to change the address! I am anxiously awaiting the arrival of my new bra. I am hard to fit but am confident that Glamorize will work!

Reply from Glamorise
I made a mistake in the shipping address and immediately called customer service. I spoke with a LIVE person, Michelle, who graciously assisted me to make the change and have my order sent to the correct address. I hope I have no further need for Customer service, however. if I do, I have no doubt that it will be handled in a friendly and efficient manner. Thank you, Michelle

Reply from Glamorise
I've been a customer of Glamorise for years now with no issues. With the holiday rush, I ordered some and was worried when u didn't get any updates on is delivery. All I had to do was send an email to express my concern, Bernita got back to me so swiftly, with delivery details, process information. This was such great help, I wish customer service everywhere could really be as soft as this. Thanks Bernita, thanks Glamorise.

Reply from Glamorise
I have long been impressed with the quality of the Glamorise Bra’s however the goodness doesn’t stop there. Factor on free shipping, free returns and if UPS claims to have delivered a product and it’s not there, the Glamorise Customer Service team was there to help me work through the issue with a successful response.

Reply from Glamorise
Bought 2 bras directly from Glamorise. When I bought them they were incredibly comfortable. However after less than 5 months infrequent wear and hand washing, the elastic support that sits at the bottom of the cup no longer retains its strength to support the bust as it should but rather rolls up on itself biting into my skin very painfully! Have contacted Glamorise to arrange a refund and they have denied it with no reason given!! These are not inexpensive bras and I would have expected a better service and a better experience. Quite shocking!
Glamorise have now commented on here that they never received my return request!! I have 2 emails from them declining my return request, which I can find no problem at all but apparently they can’t!! Convenient eh!!?

Reply from Glamorise
I worked with Michelle on a package that was not delivered to my mailbox as it stated that it was.. Michelle was prompt professional and friendly. She got on my case right away. I've always liked the glamour i'se products that I have purchased in the past and will continue to do business with that company.. It's hard to find good customer service anymore and they have gone above and beyond. thank you Michelle

Reply from Glamorise
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