Glamorous.com Reviews 164

Excellent shop……… Bought this absolutely gorgeous shaggy knit cardigan, only to find when I’d ordered it it was out of stock, I emailed them to ask for a refund and they assured me I’d bought the last one…true to word the jacket arrived two days later, excellent service.

I'll order to night suit online payment but not recieved to 2 3 days

Quick service. Beautiful Dress.

Clothes arrived on time, but were poorly constructed and ran super small. Not the best quality either. For reference, I’m normally a standard size 8, and couldn’t fit into a 12! I tried to return the items using the free returns but the order number wouldn’t work and generate the free label, so I had to pay for the return myself. Other reviews say that emails go unanswered so I didn’t bother to wait for a response from the company; I’m just hoping I haven’t been completely scammed and I get my money back.

Clothes in my order looked cheap and poorly made, so opted for the free return. However, the order number is invalid in RoyalMail’s system - an issue other customers appear to have encountered. Will have to pay for return postage. Non existent customer service. Disappointing experience overall.

I ordered and paid for an item, a few days later I was sent a refund and no explanation. I presume it was out of stock? But a message would have been nice to explain.

Terrible customer service. Can’t use the “free returns” because it says it doesn’t recognise the order number. Sent emails - no response.
Clothes were ok. But none of them fitted me so need to send back. Going to have to pay for return if I don’t hear anything as nearing the 14days. No doubt they will refuse to refund if it goes over the time.

Quality not as expected and when I tried to return the item it says order number doesn’t exist. Tried to contact Glamorous directly couple days ago with no reply. Very disappointed ☹️

I got a completely different item to what I ordered. Then I complained and I’ve not had a reply for a week.

I ordered recently for almost 100 euros of items.

As a customer, I don't feel informed enough that I had to pay additional customs fees. I have just paid 42 euros and I am very disappointed.
I feel wronged.

Edit : I am still waiting my order, it say that it will be retain maximum 1 week at the custom but it's already more than 2 weeks....

Quick Delivery and great products

Excellent and efficient service. Quality products at a reasonable price. Great fit. I highly recommend Glamorous.

I recently ordered a dress and when it arrived, it wasn’t what I ordered. I made numerous attempts via email to request a refund and to date no one has responded. Beware of ordering from glamourlady. I regret placing an order with them. Buyer beware.

The dress did not really look like the picture in person. And the size 10 was very big so had to return and pay charges. And for that reason I will not buy again from Glamorous outlet on Ebay.

I wouldn't order anything from this place. I ordered something that was not what I asked for and they will not refund me. Watch who you order from. They will rip you off. Their items are very cheap made.

Ordered twice from this company. The first was a beautiful 60’s style outfit that got lots of compliments and was great quality. The second was a dress in the sale which unfortunately didn’t suit me. I returned this for a refund and received the refund quickly without any problems whatsoever. Wish more company’s were this good-thank you!

Ordered 2 pairs of boots, prompt delivery, fit great, loved them both, great prices, happy customer. Recommend