Glamour Mirrors Reviews 

1,840
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Lovely mirror, exactly what I wanted. It’s a revelation that I can see myself when applying make up….just wish I hadn’t waited so long to get this. The delivery was so fast, it was delivered early... See more

Company replied

Rated 4 out of 5 stars

Love my new mirror my only tiny grumble is the stand could be a little nicer quality - maybe gold or silver the stand doesn’t seem to match the quality of the mirror itself! Nevertheless doesn’t detr... See more

Company replied

Rated 4 out of 5 stars

The unique shape of the mirror instantly caught my eye. Its sleek and modern design seamlessly integrates with my bedroom decor, creating a visually appealing focal point. The mirror's form not only s... See more

Company replied

Rated 5 out of 5 stars

I ordered the kylie mirror and totally for about it, but it literally turned up two days later. The mirror is beautiful and simple to assemble, the setting for warm mid to cool daylight is handy also... See more

Company replied

Company details

  1. Mirror Shop
  2. Beauty Product Supplier

Written by the company

Transform your bedroom into the dressing room of your dreams! Shape, contour and blend with precision with our dazzling energy efficient LED bulbs Hollywood mirrors.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.6

All reviews

(1,840)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with the products and customer service

I bought one large and two small ring lights. The one ring light didn’t even switch on. It was faulty from the start. I contacted the company and they said they would send a box for me to send it back and I can have a refund as I couldn’t have a replacement as they don’t do them anymore. I am still waiting for this and now the second one has stopped working and I’ve only had it just over 2 months. I’ve left messages, emails etc and still not had any response. Very poor customer service and poor quality products. Definitely won’t be ordering again from them.

November 13, 2023
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Reply from Glamour Mirrors

Good Afternoon,

I would firstly like to apologise for any inconvenience caused.

I can see that after you had logged this on our portal, an email was sent to you on the 21st November to request a video of the issue. A follow up email was then sent on 22nd November. You then contacted us chasing this on 14th December to which we replied the same day, however unfortunately, we again did not receive a response to this.

If you can contact us to send over the requested video we would be more than happy to look into this for you.

Kind Regards
Glamour Mirrors

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Rated 5 out of 5 stars

It’s a beautiful mirror- easy to…

It’s a beautiful mirror- easy to assemble, great lighting for meade up, and very decorative

November 6, 2023
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Reply from Glamour Mirrors

Good Morning,

Thank you very much for leaving us a 5* review!

I'm so pleased to hear you are happy with the mirror.

Kind Regards
Glamour Mirrors

Rated 4 out of 5 stars

A nice sized mirror with choice of lighting

A nice sized mirror with choice of lighting options. So far so good. Only issue is that because it’s touch operated, finger marks show up easily. It can be wall mounted but as the power cable is positioned at the back I’m am hoping it won’t make the mirror stick out too much.

February 4, 2024
Unprompted review
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Reply from Glamour Mirrors

Good Morning,

Thank you for taking the time to leave us a review!

Kind Regards
Glamour Mirrors

Rated 1 out of 5 stars

DONT BUY FROM HERE

I first contacted you on the 23rd of December regarding my broken mirror. It’s now the 4th of February and I haven’t had any replies to my emails. You stated in the comment on my last review that someone had responded, but I have received nothing.
I paid £300 for my mirror and for it to stop working less than a year down the line, I’m quite disappointed. Especially when you are taking no responsibility.
I’ve contacted Trading Standards so they can take the matter into their own hands.

February 4, 2024
Unprompted review
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Reply from Glamour Mirrors

Good Morning,

Having looked back through all the emails we have received from yourself, I can see that we have responded to every single one.

I can only apologise that you have not received these. You are more than welcome to call us to discuss this instead.

Kind Regards
Glamour Mirrors

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Rated 5 out of 5 stars

With this ring light

With this ring light, no more shadows ruining my pictures. It's a game-changer for my selfies. Simple and effective lighting solution.

January 19, 2024
Unprompted review
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Reply from Glamour Mirrors

Good Morning,

Thank you so much for taking the time to leave us a 5* review!

I'm so pleased to hear you are happy with your new ring light.

Kind Regards
Glamour Mirrors

Rated 1 out of 5 stars

Never again

Never again! Beautiful mirror bought for my daughters birthday, mirror arrived damaged in several places, contacted the company - emailed twice as I never had a response (apparently two email responses were sent, although to this day never received!) I then phoned and was given instructions to follow - May I add they still wanted me to go online to report even though they already had the damage report and photos! Advisor was unhelpful and very scripted. I asked for the matter to be escalated so I was told I could fill in a complaints form - cannot be filled in online and they thought I could print and return! All I wanted was to return and refund!!!! Asked to speak to owner of company, told this wasn’t possible. Lo and behold I then spoke to another advisor who was prepared to do her job and act on the information they had had for over 2 weeks! Item was collected last Wednesday, I emailed this morning as i had no receipt of return to them and asking where my refund was and miraculously refund now processed. Never has there been an apology for damaged item or awful service. Never ever again! I found the same mirror on another site for half the price and it’s perfect 👍🏻 Do your research before buying!

January 23, 2024
Unprompted review
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Reply from Glamour Mirrors

Good Afternoon,

I would firstly like to apologise for any inconvenience caused.

I can see we did respond to both of your initial emails regarding the issue, both of which were directing you to our online portal where all damage/faults do need reporting. This is the same procedure for all customers.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Would recommend

Great service
Prompt delivery
Bought as a gift
Easy to assemble and they love it

October 23, 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you for taking the time to leave us a 5* review and thank you for the recommendation!

Kind Regards
Glamour Mirrors

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Rated 5 out of 5 stars

Absolutely brilliant product

Absolutely brilliant product, so good I bought another one!!! Customer service is also excellent 🌟

October 20, 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you so much for taking the time to leave us a 5* review today and thank you for your repeat custom!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Beautiful mirror & superb customer service!

The customer service for this company is fantastic! Unfortunately the mirror arrived with a fault BUT Glamour mirrors dealt with this efficiently and superbly. It was a present for my daughter and I needed a replacement within days, a second one was sent immediately and arrived in time. I would highly recommend this company and the mirror is stunning!

November 23, 2023
Unprompted review
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Reply from Glamour Mirrors

Good Morning,

Thank you so much for taking the time to leave us a 5* review and thank you for the recommendation!

I am so pleased to hear we were able to get the issue rectified for you so quickly.

Kind Regards
Pebble Grey

Rated 5 out of 5 stars

Extremely High Quality

Mirror is the second purchased as I was so impressed with the first for my eldest daughter. Service impeccable, keep fully informed at each stage of the journey, from purchase to delivery. Highly recommended, the mirrors are of extremely high quality.

August 31, 2023
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Reply from Glamour Mirrors

Good Morning,

Thank you so much for taking the time to leave us a 5* review and thank you for the recommendation!

I am so pleased to hear you are happy with the products.

Kind Regards
Pebble Grey

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Rated 5 out of 5 stars

Very good quality

Very good quality, so happy on my purchase, looking very nice on my table, delivered on time.

August 14, 2023
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Reply from Glamour Mirrors

Good Morning,

Thank you very much for taking the time to leave us a 5* review!

I'm so pleased to hear you are happy with your new mirror.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Very impressed with the Marilyn…

Very impressed with the Marilyn Hollywood mirror, had a very minor problem which was sorted quickly, customer service was very friendly and helpful, don’t hesitate to buy, you won’t be disappointed.

November 16, 2023
Unprompted review
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Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Perfect for your dressing table. It looks stunning!

The first mirror arrived smashed unfortunately but they sent a second mirror almost immediately after communicating it to them. It's the most perfect addition to my dressing room. So happy with it.

August 7, 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you so much for taking the time to leave us a 5* review!

I'm so pleased to hear you are happy with your new dressing room addition.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Great customer service from Glamour…

Great and friendly customer service from Glamour Mirrors. We had a slight problem with the first mirror, but after getting in touch which was very easy, we had a replacement sent out the next day. My daughter is very happy with her mirror. ☺️

July 18, 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you very much for taking the time to leave us a 5* review!

I'm so pleased to hear your daughter is happy with her new mirror.

Kind Regards
Glamour Mirrors

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I realised I’d ordered the wrong mirror and was instantly refunded enabling me to purchase the one I wanted.

Great mirror - my daughter is delighted.

July 18, 2023
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Reply from Glamour Mirrors

Good morning,

Thank you for taking the time to leave us a 5* review!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

My mirror came smashed to bits and I…

My mirror came smashed to bits and I had a replacement from them in less than 24hrs. No extra charge, no excuses. Straight away they received the photos from me and replaced it.
Amazing service. Thank you.😊

July 19, 2023
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Reply from Glamour Mirrors

Good morning,

Many thanks for taking your time to leave us a review!

Kind regards,
Glamour Mirrors :)

Rated 5 out of 5 stars

5 stars

Placed an order but it never arrived, contacted Glamour mirrors who responded quickly and efficiently sending a replacement to be delivered the following day. Mirror exactly has described and great customer service, Thankyou.
Highly recommend

July 6, 2023
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Reply from Glamour Mirrors

Good Morning,

Many thanks for taking the time to leave us a 5* review and thank you for the recommendation.

I'm so pleased to hear we were able to get any issues with your order rectified for you so quickly.

Kind Regards
Glamour Mirrors

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