glasgowlaptops.com Reviews 55

TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

I had a mixed experience with glasgowlaptops.com. My old Dell wouldn't boot, but Allan managed to sort it out in two days, which was great. While communication was good, the resolution cost was not qu... See more

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Rated 5 out of 5 stars

My computer died and was looking for a gaming pc without the price tag that some retailers were selling. Contacted Allan told him what I was looking for and he built it for me and the price was well... See more

Company replied

Rated 5 out of 5 stars

Allan is a professional who is committed to providing services that keeps customers happy. He did a great job bringing my laptop back to life in a timely manner. He also provided follow-on support. I... See more

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Rated 5 out of 5 stars

Was looking for a upgrade to replace my current laptop and i came across Glasgow laptops. I explained all my requirements and also my budget. Allan was very accommodating and spend the time with m... See more

Company replied

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4.7

Excellent

TrustScore 4.5 out of 5

55 reviews

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Rated 3 out of 5 stars

I had a mixed experience with…

I had a mixed experience with glasgowlaptops.com. My old Dell wouldn't boot, but Allan managed to sort it out in two days, which was great. While communication was good, the resolution cost was not quite suitable for me. I ended up purchasing a reconditioned Thinkpad, which met my expectations in terms of spec, speed, and price. Allan was knowledgeable and provided friendly service, but some aspects could be improved. Overall, a decent experience.

November 29, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the review, and apologies that your experience didn't meet higher standards. I would be grateful if you could email me on info@glasgowlaptops.com with any suggestions on how the we could improve the standards that you may have felt didnt meet your expectations so that I can improve this in the future.

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Rated 5 out of 5 stars

Good quality laptop

Good quality laptop. Friendly service. Knowledgeable business owner. Would buy from again.

September 26, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many Thanks for the positive review, glad you were happy with your purchase Adam.

Rated 5 out of 5 stars

Laptop Issue

Unfortunately my issue was not resolvable at a cost that was suitable. However, Allan gave great customer service. He was honest and tried numerous ways to find a suitable resolution.

September 14, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the 5 star review, glad you were happy with the service.

Rated 5 out of 5 stars

Reconditioned Laptop

Purchased a reconditioned laptop from Allan and was in excellent condition and was shown the laptop working in his shop before buying and he explained the warranty conditions. Totally acceptable and was really happy with the laptop and will be a returning customer in the future.

September 11, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Paul, glad you were happy with the laptop and service.

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Rated 5 out of 5 stars

Fantastic service and really great…

Fantastic service and really great price Alan was so helpful and quick to respond. Would recommend

July 26, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review, glad you were happy with the service.

Rated 5 out of 5 stars

Superb experience with Alan and he is…

Superb experience with Alan and he is very knowledgeable.
I sent him my requirements and he gave me advice on options and the spec of the machines that would fit my requirements.
No need to buy a new machine when you can pick up a really good quality second hand computer for a fraction of the cost.
Highly recommended.

July 17, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the review - glad you were happy with your purchase.

Rated 5 out of 5 stars

Was looking for a upgrade to replace my…

Was looking for a upgrade to replace my current laptop and i came across Glasgow laptops. I explained all my requirements and also my budget. Allan was very accommodating and spend the time with me clearly explaining all of the available options to me.

When i went to collect my laptop he spend the time showing me around the machine and answering any of my queries and questions

Would highly recommend and use again.

June 6, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Matt, glad you were happy with your purchase.

Rated 5 out of 5 stars

Excellent service

Excellent service, Allan dealt with my broken laptop really quickly and got me set up with a new one, really happy with the service!

June 4, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Gareth - glad you were happy with the service.

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Rated 5 out of 5 stars

Great service from Allan got a laptop…

Great service from Allan got a laptop for a great price and also warranty .highly recommend this seller .

May 16, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Richard, glad you wre happy with your laptop and the service provided.

Rated 5 out of 5 stars

My computer died and was looking for a…

My computer died and was looking for a gaming pc without the price tag that some retailers were selling.
Contacted Allan told him what I was looking for and he built it for me and the price was well within my budget. Have been using computer for nearly a week and can only say everything works beyond my expectations..When I need another computer I will be back to Allan--------job well done Al

May 13, 2024
Unprompted review
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Reply from glasgowlaptops.com

Maynt Thanks for the positive review Albert, Glad we got you sorted with a new PC quickly and within budget.

Rated 5 out of 5 stars

Good Guy

Good Guy, Quick repair.

April 23, 2024
Unprompted review
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Reply from glasgowlaptops.com

TY for the positive review. Glad we got your PC sorted.

Rated 5 out of 5 stars

5 star service

Allan recommended a couple of laptops to me after I told him my requirements. After discussing my options, I bought a Lenovo ThinkPad X390 which will suit me perfectly. Allan was very patient, answering all my questions. There was no hard-sell, as confirmed by previous reviewers. I have no hesitation in recommending Allan and Glasgow Laptops, it was a pleasure meeting him and doing business with him.

April 6, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Jim. Glad you wre happy with your purchase and the service provided.

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Rated 5 out of 5 stars

Brilliant Service

It was my absolute pleasure to do business with Allan

April 6, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Irfan, glad I could be of assistance.

Rated 5 out of 5 stars

Alan was brilliant and got me sorted…

Alan was brilliant and got me sorted very quickly. He has a vast knowledge of IT was very friendly and helpful. I have no problem recommending him to anyone who is looking for a cheap refurbished laptop.

March 22, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Kevin. Glad we got you sorted out quickly.

Rated 5 out of 5 stars

Allan knows his stuff

Allan was extremely helpful in fixing our computer, went out of his way to fit us in before the weekend, great at giving advice and talking us through the problem. Honest, polite and reliable. Definitely be recommending him to anyone who has computer problems.

February 23, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive Review Maureen. Glad you were happy with the service.

Rated 5 out of 5 stars

Allan provided sound up-to-date advice…

Allan provided sound up-to-date advice on PC options and built me a very nice custom tower which perfectly met my requirements using well-reviewed, good value components. Pleasure dealing with him and would definitely recommend his services regardless of your level of technical knowledge. Chris.

February 20, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Chris - Glad you are happy with your PC.

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Rated 5 out of 5 stars

great service

February 9, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many Thanks for the positive review Yani, g;ad you were happy with the service.

Rated 5 out of 5 stars

I dont know much about computers but…

I dont know much about computers but needed a new one as mine was running slow. (I only use it to play football manager) Bought one from glasgowlaptops and I love it. It was half the price of the one I was going to get from pc world and runs twice as fast. I know this cause my friend bought the pc World one. Glasgowlaptops offer a very fast no hassle service and saved me over 250 pounds

January 31, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many Thanks for the positive review James, glad you are happy with your purchase.

Rated 5 out of 5 stars

Reliable and helpful service.

This is the fourth laptop I have bought from Alan for student grandchildren.
Alan has always been most helpful and has dispatched ilaptops via tracked delivery to various UK addresses.
I am very pleased to have found someone reliable to deal with - thank you.

January 17, 2024
Unprompted review
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Reply from glasgowlaptops.com

Many thanks for the positive review Joan - always a pleasure to help.

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