glassagram.com 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Account monitoring does exist, but it's essential to be patient until the first pieces of information start to emerge. This is understandable, given the security issues and other factors involved.... See more

Company replied

Rated 1 out of 5 stars

Complete scam Been nearly 4 months trying to get into private account. Customer support always says the same thing and never can get any real answers. From my experience I am forced to conclude tha... See more

Company replied

Rated 3 out of 5 stars

I was really worried this app wouldn’t deliver. I needed access to a private account and it took around 2 weeks to get it!!! Customer support was alright and though I had to follow up a lot. I was off... See more

Company replied

Rated 4 out of 5 stars

i got charged more then i thought cz i didnt read da fine print thot it was a scam but support helped me out n i got a refund no probs legit app 4real

Company replied

Company details

Written by the company

Glassagram is the best Instagram viewer app. Glassgram is the online software for each Instagram viewer to look through any account. We offer anonymous Instagram viewer options of prime quality. It is a new digital market product. We know exactly that the service usage will lead to prominent results. You’ll get full access to the account from the inside. And you can monitor whatever you need. The service is safe and secure. We provide you with the best Instagram story viewer options.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

so my friend told me about glassagram 4…

so my friend told me about glassagram 4 checkin private profiles and i was like, hmm ok worth a shot cause my ex’s account is locked up tight. it took like 9 days 4 me 2 get in which was a bit much 4 my patience tbh but i finally got the info. they added waiting days to my subscription. i’m happy with the app just be ready 4 a wait

August 2, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Louie!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes, Glassagram team

Rated 1 out of 5 stars

Really bad service

Really bad service, and i wanted to use the 14 days refound policy and i didn't have any support.
In addition once you pay the subscription you have to pay 92€ for every account you want to monitor.

And it is not clear in their documentation.

Really to avoid.

August 17, 2024
Unprompted review
glassagram.com logo

Reply from glassagram.com

Hi, Marc!

Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.

You can monitor only one account with one subscription at a time, but you can change the account during the time of your subscription. Let us know if you need any assistance with it.

We requested some additional information so that we can investigate it further. We hope that after that, we will be able to find a solution and improve your experience of using our product.

What email address did you use for the purchase?

Best wishes,
Glassagram team

Rated 1 out of 5 stars

SCAM

SCAM! I purchased for a legitimate, lawful investigation. Customer service will string you along beyond the 14 day limit to obtain a refund. Absolutely bogus - do not use Glassagram!
UPDATE: I am currently still waiting for the information and this is now day 57 since I first sent the request to Glassagram. 57 days. And of course a canned response from them assuring us they are not a scam yet they advertise a product that doesn’t produce. It should also be noted once you pay $135 for access you are immediately required to pay an additional $30 for “technical support “. The more I write about this the more disappointed I am for falling for their fake website and product

June 19, 2024
Unprompted review
glassagram.com logo

Reply from glassagram.com

Hi, Jeffrey Padilla!

Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience, but we assure you we are not a scam. Our team is committed to providing legitimate services and resolving issues as quickly as possible.

Accessing private accounts can be complex, which sometimes causes delays, but we add any waiting days to your subscription to ensure full value. You can also find reviews from other satisfied customers who have successfully accessed their accounts.

Please provide us with the email you used to register in our product. We’re here to help if you have any further concerns or need additional assistance.

Best wishes,
Glassagram team

Rated 5 out of 5 stars

very satisfied

I read negative review at first but decided to try .I bought the normal membership but canceled after as I did not wait enough and felt unreliable ..then decided to do it again ,understood the process and issues sometimes ..I would say I can receive the stories update ( dont forget to click every day on update to get it ) 90% of the time.sometime IG is updating the app so it can cause issue and delay for one to 3 days but on average I am happy. the best option for me as I want the best service and long term use I took the elite program for one year ..the support online is extremely good ,some agent better and more skilled then other .I will surely renew for one more year next year . if following a private account is really Important for you ,specially for several months ,then I really think Glassagram is the best option

August 15, 2024
Unprompted review
glassagram.com logo

Reply from glassagram.com

Hi, Thierry Magne!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We really appreciate you giving us another chance after your initial concerns. It's great to hear that you've found value in our service and that the story updates have been consistent for you. We’re also glad that you found our support team helpful; we strive to ensure all our agents are knowledgeable and ready to assist.

Your decision to upgrade to the elite program shows your trust in us, and we're thrilled to be your go-to option for long-term use.

Best wishes,
Glassagram team

Rated 4 out of 5 stars

Worth the wait

Had to wait a bit to access the private profile but it was worth it. Support was responsive and helped me thru the process

August 2, 2024
glassagram.com logo

Reply from glassagram.com

Hi, duriell holand!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 4 out of 5 stars

Doubled at first

My friend once told me that he uses this app to watch over his gf, i was very skeptical and didn’t get how it can be useful but got interested anyway. And since my bae has guy friends I often worry about it. I want to trust her but…. so I wanted to see if the tool will spot anything on her page. It took 9 days till i got access to her page, it was a long time for me but now I have a list of all dudes that like her photos and tbh I have some suspicions.. Anyway I like the app.

July 23, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Laura McCoy!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 5 out of 5 stars

I was skeptical but it works just like…

I was skeptical but it works just like advertised, no issues at all, use it for 2 weeks already

August 1, 2024
glassagram.com logo

Reply from glassagram.com

Hi, More Michael!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 4 out of 5 stars

Continued to follow ex

i wanted to continue to follow my ex’s page but didn’t want him to know and the page was closed, so i started to look for a way to crack it. i tried one tool and it was sus, required me to pass verifications, showed ads, and didn’t work at all, complete garbage and waste of time! accidentally I came across this tool and tried my luck. it is lit. recommend.

August 1, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Richard Cooper!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 5 out of 5 stars

Awesome service

honestly idk why ppl complain, this app is great. support team is super helpful too

July 31, 2024
glassagram.com logo

Reply from glassagram.com

Hi, John D Young!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 4 out of 5 stars

Refunded after issue

got charged without subscribing, reached out to support & explained my account got hacked. they asked for proof, took 2 days but got a full refund. still don’t know how they hacked me tho

July 17, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Stephen Matthews!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

Thank you so much for your kind words regarding your recent experience with our support team. We are thrilled to hear that you had a pleasant interaction and that we could assist you effectively.

Best wishes,
Glassagram team

Rated 4 out of 5 stars

Happy with my choice

checked a ton of reviews b4 picking this app & i'm happy with my choice. tried others that didn't do the job. this one gave me access to my daughter's insta. updates aren't real-time but good enough. support helped me set it up too

July 31, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Smith David!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 3 out of 5 stars

Polite but persistent

Bought a plan for 1 month and was charged $49.99 for viewing public account. wanted extra plan for another account and clicked add account and was charged higher amount.. Support explained that private account cost more and i didn’t notice the amount cuz it was in small print… My bad… anyway support was polite and respectful

July 31, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Youngal Bal!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 5 out of 5 stars

Awesome app

Awesome app. Does what it says. I track 2 closed accounts. Thanks

July 8, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Luca Parsons!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 1 out of 5 stars

Biggest RIP OFF!!!!

Biggest RIP OFF!!!!

A supscription cost already around 50 usd. To add 1 profile to monitor another 50 usd. Access immediately? No way, long waiting time as well.

Another account to add is another 100 usd. Only to see this later at my credit card bill.
Their customer service answer: no refunds!

Do NOT use this site ever!!! They will be taking your money and these amounts are not little.

July 25, 2024
Unprompted review
glassagram.com logo

Reply from glassagram.com

Hi, Amelia!

Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.

Please provide us with the email you used to register in our product.

Best wishes,
Glassagram team

Rated 1 out of 5 stars

I have been charged USD $224 for access…

I have been charged USD $224 for access to the website for 5 minutes and asked for a refund because I realized I subscribed for a whole year and wanted to see what the product was about. They sent me a refund policy which cannot be seen on the website (it is not visible) only after you pay for their service for them to send you the specific link. They initially did not want to refund me at all but then offered a partial refund to charge me one month of service of $50 which I no longer need but at least I got some money back. I dont think it’s the product itself - products can be good or bad and it does exist. Whether it does what it says is another issue because I had no specific use in mind - i was just curious what it was but got fooled on how much I had to pay for it. Price lable is not consistent so they try to rip off people by fooling their emotions and vulnerability. If you want to check info of someone, it’s not entirely accurate but you do have access to a bit more information on their interaction but timeline is not accurate. All in all, I would say their morals and ethics on customer service and business transparency needs to be improved.
Update: I just realized I was charged $400 USD total and they didn’t even mention that I was charged for another service or been charged twice and it just posted on my credit card so I have to see if I can get my remaining refund of $200 usd back within the 14 days which is coming up.

July 10, 2024
Unprompted review
glassagram.com logo

Reply from glassagram.com

Hi, Golden Base!

Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.

Please provide us with the email you used to register in our product.

Best wishes,
Glassagram team

Rated 4 out of 5 stars

Got a partial refund cause there was a…

Got a partial refund cause there was a billing mixup. anyway ,it gets the job done, I follow 1 hidden profile and 2 public accounts but it’s inconvenient to click button every time to sync data, anyway thx

July 4, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Helen J Roberts!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 5 out of 5 stars

checked ex’s account

great for oustalking the stalker (u know when ur ex is 100% checking ur stories) now i have the upper hand on him and know exactly what and where he posts (hes insta is closed btw)

June 18, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Eloise Davidson!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 3 out of 5 stars

No instant access to hidden profile but resolved

I sign up for glassagram expecting I get instant access to hidden profile right away as advertised but there was delay which was really annoying and I almost thought it not gonna work I contacted support a few times they finally fixed it. it take longer than I wanted but at least money was not wasted. the service is okay if u got patience

June 17, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Francesca Barber!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 5 out of 5 stars

Recommended

Great service. I monitor 2 accounts & everything works. Like that I can download stories. Highly recommed

June 17, 2024
glassagram.com logo

Reply from glassagram.com

Hi, Francesca Barber!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable!

We are very glad that you had a pleasant experience using our product.

We will continue improving Glassagram and make the user experience only better.

Best wishes,
Glassagram team

Rated 1 out of 5 stars

THIS COMPANY IS A COMPLETE SCAM!

THIS COMPANY IS A COMPLETE SCAM!
They will save your payment information and deduct money from your account without your consent even if you clicked on “add profile” by mistake. The posts are all delayed or messed up. They say “our refund policy” every time you try to get a refund. They should actually be reported and shut down for illegal practices. Please be weary don’t use this companies service.

June 26, 2024
Unprompted review
glassagram.com logo

Reply from glassagram.com

Hi, King!

Thank you for taking the time to share your feedback with us. Firstly, we sincerely apologize for your less-than-satisfactory experience with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience this may have caused you.

Please provide us with the email you used to register in our product.

Best wishes,
Glassagram team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look