I liked the ease of ordering and applying insurance. Nice selection and great sizing information. Process was fast, I got my new glasses in about a week. I love my new frames, fingers crossed I will... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with my purchase! My glasses arrived quickly with regular shipping, and the prescription was spot on. The frames looked exactly like the pictures no surprises, no gimmicks. Great quality, f... See more
Company replied
I've purchased many pairs of glasses through glasses.com Great selection, latest styles, great prices, lots of options to choose from. Transitions available in a variety of colors. A detailed descrip... See more
Company replied
Perfection! I was so skeptical about buying prescription glasses on the internet. My glasses arrived within a week, fit perfectly, and look great. I got progressive transition lenses. These glasses... See more
Company replied
Company details
- #33 of 39 best companies in Glasses Store
- #31 of 38 best companies in Sunglasses Store
Information provided by various external sources
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Contact info
Luxottica Place 4000, 45040, Mason, United States
- glasses.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
First time buyer, great experience!
I loved the ability to try on all the glasses before making my decision. They took my insurance and showed me the discount amount immediately. It was easy to place the order and I got tracking when they shipped.
May 20, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Website was user friendly.
May 27, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I’ve purchased several glasses from you…
I’ve purchased several glasses from you guys but this new pair (Ray Ban) is super flimsy, squeaks as the lens don’t really fit, so whole eye frame move around. Pretty disappointing
May 27, 2026
Reply from Glasses.com
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: GLSocialCS@Glasses.com
When I lost my prescription sunglasses, I immediately ordered a replacement pair from you and got them a few days later. Great service, speedy shipping and superior quality! Can’t beat it.
When I lost my prescription sunglasses, I
May 27, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy to order and fast shipping
Easy to order and fast shipping. Prescription was spot on and no issues whatsoever. Would definitely order from here again.
May 27, 2026
Very high quality lens and frames
Very high quality lens and frames, super fast shipping, clearest glasses I've owned in years!!! Out done yourselves.
May 27, 2026
Easy to order and affordable prices.
Easy to order and affordable prices.
Easy payment installment. Thank you 😊 delivery service was grate.👍
May 27, 2026
They did a wonderful job
They did a wonderful job. The glasses were perfect. The shipping was fast and the process was easy. I would highly recommendglasses.com.
May 27, 2026
Like magic
Like magic - straight out of the box perfect and in only a few days! I will be a repeat customer!
May 25, 2026
Ordered eyeglasses and sunglasses
Ordered eyeglasses and sunglasses. Ordered on Thursday and delivered on Tuesday! Perfect experience and fantastic price!
May 21, 2026
Easy to order online and quick delivery
May 24, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Reply from Glasses.com
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: GLSocialCS@Glasses.com
Excellent experience
Accepted insurance and shipped quickly a quality frame with perfect lenses.
May 24, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
These glasses are perfect
These glasses are perfect. They fit better and the transition prescription works better than the ones that I received from a optometrist locally who had an opportunity to personally fit me. Everything was great.
May 24, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
You have the cutest glasses ever I can…
You have the cutest glasses ever I can always get exactly what I want and your prices are wonderful
May 27, 2025
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Quick shipping (For me at least)
They were actually really quick. I thought I would've gotten it in June like the shipping said, but I ordered it Thursday and got it on the same Saturday. My prescription is right, my glasses fit well, and they look really cute. I think I'd order from here again.
May 23, 2026
Reply from Glasses.com
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.