Glassesonspec Reviews 57

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yet again, absolutely fabulous service from Glassesonspec. Cannot beat their prices, their customer service or their expertise. I am so glad I found this company - I have used them twice now for reg... See more

Rated 5 out of 5 stars

I needed a pair of bifocal glasses but had never worn them before. I was put off by the prices from both high street opticians and most of the internet companies I looked at - as I didn't know whether... See more

Rated 2 out of 5 stars

They got excellent customer service but the only reason I gave it two stars is that I did not get any information about tracking my order. I made the order on the 4th of October, it is the 14th tod... See more

Company replied

Rated 5 out of 5 stars

Ordered a monocle (yes, I know, somewhat strange) on Saturday and it arrived Tuesday. I will order a pair of glasses in the near future, so I'll see what the more complex prescription will be like, bu... See more

Company details

  1. Health & Medical

Written by the company

Online glasses outlet providing affordable eyewear


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Dont go anywhere else!!

Yet again, absolutely fabulous service from Glassesonspec. Cannot beat their prices, their customer service or their expertise. I am so glad I found this company - I have used them twice now for reglazing my favourite frames with new prescriptions. Several high street opticians refused to do this (because the frames had not been bought from them) and the optician (and well known pharmacy) that they had originally come from quoted over £400 more than it cost with Glassesonspec. No brainer really!

August 15, 2022
Advertisement
Rated 5 out of 5 stars

Excellent service and good…

Excellent service and good communication. I thought the service was so good, I sent my second pair off and awaiting there delivery back. The only shame, you can’t phone, only email.

May 30, 2022
Advertisement
Rated 5 out of 5 stars

Brilliant company

Brilliant company. So helpful. Great quality specs. Certainly recommend.

April 3, 2022
Glassesonspec logo

Reply from Glassesonspec

We're so pleased that you love your specs! Thank you for leaving a review.

Rated 5 out of 5 stars

Glassesonspec

Very customer focused and keeps you updated, great service and products at a fraction of your high street prices. Would definitely recommend them.

March 20, 2022
Glassesonspec logo

Reply from Glassesonspec

Thank you for the kind review! We look forward to helping you again in the future.

Rated 5 out of 5 stars

Brilliant service and communication…

Brilliant service and communication from start to finish. Super happy with my new lenses as well! Thank you!

February 25, 2022
Glassesonspec logo

Reply from Glassesonspec

Thank you for so much for your kind comments. We will ensure they are passed on to our team.

Advertisement
Rated 5 out of 5 stars

Highly recommended

Customer service is excellent highly informative,speedy replies to all correspondence,extremely satisfied with my purchased Although I've used Glassesonspec before this was my first purchase totally online an easy speedy process will use again.

February 21, 2022
Glassesonspec logo

Reply from Glassesonspec

We appreciate your kind review, we are pleased you are happy with the service you received. Thank you.

Rated 5 out of 5 stars

Great company

Amazing service from Nicole ! Definitely the best lenses you could get anywhere.

February 10, 2022
Glassesonspec logo

Reply from Glassesonspec

Thank you for your review. We will pass the kind comments on to our team.

Advertisement
Rated 5 out of 5 stars

Excellent glasses

Excellent glasses, excellent service. Will definitely use them again. Thank you

January 29, 2022
Glassesonspec logo

Reply from Glassesonspec

We really appreciate your kind review. Thank you!

Rated 5 out of 5 stars

Great personal service

Great personal service. Really fast delivery. Nicole kept me up to date all through my orders!! Would really recommend to everyone!! Im a very happy customer 😊

December 26, 2021
Glassesonspec logo

Reply from Glassesonspec

We are so pleased that you are happy with your order. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look