Glencara Reviews 7,299

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,164 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and beautiful design of the products, often noting that items like rings and necklaces are exactly as pictured and well-made. Many people appreciate the excellent customer service, describing interactions as helpful, responsive, and efficient, with staff going above and beyond to resolve issues. The ease of ordering and the prompt delivery of items are also frequently highlighted, with some customers receiving their orders much faster than expected. However, some people mentioned issues with delivery times, stating that orders arrived late or that tracking information was inaccurate, leading to confusion and missed deadlines for gifts. A few other people also felt that the product received was smaller or less substantial than anticipated from the online images, or even arrived damaged. Conversely, a small portion of people felt that customer service was unhelpful or provided inconsistent information regarding order status and delivery.

What people talk about most

Product

Consumers generally express satisfaction with the products, often describing them as beautiful, high-quality,... See more

Quality

Users describe positive interactions with quality, with many customers expressing delight over the beauty and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising fast shipping and... See more

Order

People report ambiguous experiences with order, with many customers praising the ease of ordering and quick... See more

Customer service

Customers consistently note positive experiences with customer service, praising its excellence, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy to receive my ring so quickly and the accompanying gift of the shamrock necklace.I like the detail in the ring with the green birthstone and tiny diamonds. I was a bit surprised at h... See more

Company replied

Rated 4 out of 5 stars

I initially received the wrong order, which is the reason for one less star, but their customer service response was quick, understanding and efficient. They quickly corrected the order and ship the... See more

Company replied

Rated 4 out of 5 stars

The customer service dealing with Ana and Bridget was very good. They were responsive and were able to keep me informed on my order. This was especially important since there were issues with the webs... See more

Company replied

Rated 4 out of 5 stars

The product received was not quite what I expected, but after contacting Shella at Glencara they processed the refund swiftly with no fuss. I can’t fault the customer service.

Company replied


Company details

  1. Jewelry Store

Written by the company

Direct from Manufacturer. Irish Made Claddagh Rings at the Lowest Prices, Best Quality!


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

When I ordered my wife a beautiful…

When I ordered my wife a beautiful necklace for our 20th wedding anniversary, I messed up my order, I reached out and Roisin came back to me straight away and kept me up dated, and Glencara kept there promises of what was happening, fantastic customer service and beautiful jewellery. Would definitely recommend and will be back myself.

April 10, 2026
Unprompted review
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Reply from Glencara

Hi Bobby,

We are delighted to hear that your anniversary gift turned out so well and that our team was able to quickly assist and keep everything on track for you. It’s great to know you felt supported throughout and were happy with both the service and the jewellery.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

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Rated 5 out of 5 stars

I’m very happy with the jewelry and the…

I’m very happy with the jewelry and the quality of it. I purchased the jewelry for my bridesmaids and our moms for our wedding and I’m just thrilled how amazing it looks. Other companies I looked at didn’t have what I wanted and it looked cheaply made. Glencara’s jewelry knocked it out of the park with the exact design I wanted and I’m looking into getting myself some jewelry.

Thank you for good quality, it’s hard to find that nowadays.

April 1, 2026
Unprompted review
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Reply from Glencara

Hi Brittany,

We are delighted to hear that you were so pleased with the jewelry and its quality, especially for such a special occasion. It means a lot to know our pieces helped make your wedding even more memorable and that you found exactly what you were looking for with us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Good quality & great options!

Great jewellery on offer and correctly priced. Great photos of each item and very customisable! Engraving and different necklace types and lengths, in love them!

I bought 2 necklaces and 1 ring and I got 2 necklaces for free! Support was very quick to respond and delivery is also quick!

I’ll be buying from them again in the future. Highly recommend!

April 20, 2026
Unprompted review
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Reply from Glencara

Hi Pádraig,

We are delighted to hear that you enjoyed the quality of our jewellery and the range of options available. It’s great to know you appreciated the customisation features and that everything from support to delivery met your expectations.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Claddagh ring and birthstone

Bought a claddagh ring with birthstone from Glencara for my daughter’s birthday…she loves it! 5 out of 5 stars for the product, price and delivery.

April 17, 2026
Unprompted review
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Reply from Glencara

Hi Jacky,

We are delighted to hear that the Claddagh ring with birthstone made such a special birthday gift and that everything from the quality to the delivery met your expectations. It’s wonderful to know it was so well received.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Beautiful piece

Beautiful piece. Celtic knot circle with manufactured emerald. Perfect complement to my Donegal walking hat. Celebrates my Irish heritage back to County Antrim. Will wear on trip to England and France. I'll be the Rooster 'o the walk. Reasonaable price, plus free costume piece our granddaughter will love for her birthday next month.

April 11, 2026
Unprompted review
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Reply from Glencara

Hi Stephen,

We are delighted to hear that you are so pleased with your Celtic knot piece and that it feels like such a meaningful addition to your collection. It is wonderful to know it reflects your Irish heritage so personally and that you found it to be great value as well.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

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Rated 5 out of 5 stars

Highest praise

I purchased celtic knot ring w/garnet and celtic cross w/emerald, I could not be happier. Stunning jewlery, beautifully packaged. Customer service is easy to get a hold of, and easily fixes any issues. Eoghan and Megan  10/10
Thank you kind regards to the team

March 23, 2026
Unprompted review
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Reply from Glencara

Hi Corey,

We are delighted to hear how happy you are with your recent purchase and that everything from the pieces themselves to the presentation met your expectations. It’s also great to know our team, especially Eoghan and Megan, made your experience smooth and supportive.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Everything about this transaction was…

Everything about this transaction was tremendous. We had to return our first purchase only because we wanted a slightly different ring, and the customer service couldnt have been better!

April 15, 2026
Unprompted review
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Reply from Glencara

Hi Luke,

We are delighted to hear that your experience with us went so well and that everything was handled smoothly, especially when arranging your return and exchange. It’s great to know our customer service team was able to support you and make the process easy.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Lovely bracelet, delivered promptly

Ordered on Sunday, delivered on Thursday. Great service. The bracelet is delightful; it's for a gift, and I'm sure the recipient will love it.

April 16, 2026
Unprompted review
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Reply from Glencara

Hi David,

We are delighted to hear that your order arrived quickly and that you’re pleased with the bracelet. It’s lovely to know it’s intended as a gift, and we hope it brings a big smile when it’s received.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Excellent Service and quality merchandise.

I experienced excellent customer service when i ordered my beautiful necklace.

I was concerned that i wouldnt receivecin time to wear at my Sons wedding.

Staff went above and beyond to make sure that i received it promptly.

The necklace is stunning and i am very pleased with it. I would highly recommend and will hopefully use again.

April 16, 2026
Unprompted review
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Reply from Glencara

Hi Jill,

We are delighted to hear that you had such a positive experience with both our service and your necklace. We’re especially pleased that our team was able to support you in time for such a special occasion.

It’s wonderful to know you’re so happy with your piece and that everything worked out just when you needed it.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

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Rated 5 out of 5 stars

I’m so pleased I discovered Glencara

I’m so pleased I discovered Glencara! Normally I struggle to find ring sizes large enough for my fingers, but now I am spoilt for choice. Stunning Celtic designs, great customer service and quality products. I’m delighted with my purchases and the free gift was beautiful. Will happily buy from again.

April 1, 2026
Unprompted review
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Reply from Glencara

Hi Michelle,

We are delighted to hear that you found exactly what you were looking for with us and that our range of sizes made things easier for you. It’s great to know you’re enjoying the designs, the quality, and that our service made a positive impression. We’re also glad the complimentary gift was a lovely surprise.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

What a delight to receive our wedding…

What a delight to receive our wedding bands from Glencara. They were delayed in the mail and I was freaking out. I dealt with a wonderful customer service person. If they had not arrived today they would be resent with a tracker on them. I cannot tell you how beautiful these wedding bands are. Wonderful service and exceptional quality!!

April 16, 2026
Unprompted review
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Reply from Glencara

Hi Marion,

We are delighted to hear that your wedding bands arrived in time and that our team was able to support you during the wait. It’s wonderful to know you’re so happy with both the service and the quality of your rings.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Great service

The order process was easy, delivery was quick, but more imprtantly, my partner loved the necklace and has worn it everyday since I gave it to her.

April 12, 2026
Unprompted review
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Reply from Glencara

Hi Gerald,

We are delighted to hear that you found the ordering process simple and that your delivery arrived quickly. It’s especially wonderful to know that the necklace made such a great impression and is being enjoyed every day.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Satisfied

Received ring promptly and was exactly as expected. Satisfied with the transaction. Will use site again.

April 2, 2026
Unprompted review
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Reply from Glencara

Hi Angelo,

We are delighted to hear that your ring arrived promptly and met your expectations. It’s great to know you were satisfied with your experience and that you’d choose to shop with us again.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

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Rated 5 out of 5 stars

no problems at all informed of expected…

no problems at all informed of expected delivery date at all times and the item was perfect

April 10, 2026
Unprompted review
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Reply from Glencara

Hi Kieran,

We are delighted to hear that everything went smoothly and that you felt well informed throughout the delivery process. It’s great to know the item arrived just as expected.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Glen Cara is the Best

The products are beautiful and genuinely depicted in their pictures and descriptions. My family members love their gifts I get from Glen Cara!!! The customer service is outstanding! I am a loyal customer!

April 15, 2026
Unprompted review
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Reply from Glencara

Hi Jody,

We are delighted to hear how much you and your family enjoy the pieces and that everything has lived up to your expectations. It’s especially great to know our customer service has made a lasting impression and that you continue to choose us.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

My chosen ring was exactly as I saw…

My chosen ring was exactly as I saw it..absolutely delighted with it..the price was great and delivery speedy and well wrapped...bonus Cladach style necklace was lovely ..recommended 😊

April 13, 2026
Unprompted review
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Reply from Glencara

Hi Maureen,

We are delighted to hear that your ring met your expectations and that everything from the value to the delivery made for such a positive experience. It’s also lovely to know you enjoyed the extra piece included.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

The piece is gorgeous

The piece is gorgeous, so beautiful and it looks very nice. Very happy with it thank you

April 15, 2026
Unprompted review
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Reply from Glencara

Hi Campbell,

We are delighted to hear that you are so pleased with your piece and that it made such a great impression. It’s wonderful to know you’re happy with your purchase.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

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Rated 1 out of 5 stars

The jewelry looks and feels like a…

The jewelry looks and feels like a cheap trinket. It is insubstantial and I suspect the cost of manufacture isn’t more than 5-10£
Vastly over priced and overrated.

April 15, 2026
Unprompted review
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Reply from Glencara

Hi Pranesh,

We are sincerely sorry to hear that the item you received was not what you expected.

We can see that you've been assisted with this matter. If there's anything else you need, please send us an email at sales@glencara.com.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

Sapphire necklace

Everything went well from ordering to delivery.
Sapphire necklace looks very nice.

April 11, 2026
Unprompted review
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Reply from Glencara

Hi Alan,

We are delighted to hear that everything went smoothly from placing your order through to delivery, and that you’re pleased with how the sapphire necklace looks.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

Rated 5 out of 5 stars

High Quality as advertised.

The quality of the item received was amazing. The box that it came in, as well as the item description foldout was a nice touch. When I had a question their customer service was able to help me right away. Would order from them again! Thank you.

April 10, 2026
Unprompted review
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Reply from Glencara

Hi Dave,

We are delighted to hear that you were impressed with the quality and that the presentation and packaging made a great impression. It’s also great to know our customer service team could assist you quickly when needed.

Thank you for your custom, we hope to see you again soon.

Kind regards,
Glencara.com

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