Excellent product and service. My order arrived much quicker than expected and its absolutely perfect. Very happy, price was unmatched too 🙌🏼 Thank you
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Review summary
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Ordered a Arva Ski backpack .price was pretty good until you add in the shipping costs to the UK Then it all goes slightly sideways. that said the item was delivered reasonably quickly from Europe... See more
Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... See more
Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... See more
Company details
Written by the company
Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!
Contact info
United States
- glisshop.co.uk
4.2
Great
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 2 weeks
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I've still not received my skis and…
I've still not received my skis and I've received no communication regarding where they are or when i will receive them.
August 11, 2024
Unprompted review
Reply from Glisshop
Hello,
Thank you for taking the time to give your opinion. Your order has left our depot in the 08/08 and should arrive in the UK today. Once Evri receives your parcels, you will be able to track your parcels. You should receive everything by the end of the week; Do not hesitate to reach us by phone : 02031293301 or by email info@glisshop.com if needed.
Best regards,
The Glisshop team
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I haven't been told when the item that …
I haven't been told when the item that I ordered will be delivered.
So I haven't received my goods, so I can't really rate Glissop.
July 28, 2024
Unprompted review
Reply from Glisshop
Hello Michael,
thank you for taking the time to give your opinion. As discussed by email, the ski boots you ordered are a season 2025 product that we do not have in stock yet. As indicated when you placed the order, the product should be available at the end of September. Once we receive them, we'll debit your card and send them over.
Best regards,
The Glisshop team
Good prices and quick delivery!
Good prices and quick delivery!
Great service from the start
July 1, 2024
Unprompted review
Excellent service all round
Clarity and simple user interface of website and ease of ordering items : promptness of depatch, frequency of progress updates with very good tracking options : delivery in line with originally indicated date.
May 20, 2024
Unprompted review
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Very good customer service
Very good customer service. Able to advice on your individual needs. Fast delivery.
April 18, 2024
Unprompted review
Fast and professional service
Fast and professional service. Skis arrived on time with bindings set to our requested specifications. Regular updates on delivery.
April 23, 2024
Unprompted review
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Really quick
Really quick, great communication and service. Top company
April 6, 2024
Unprompted review
Highly recommend
Great price, easy to use website and shipped possible to France or UK for no extra cost.
March 10, 2024
Unprompted review
Early delivery time and great customer…
Early delivery time and great customer service. Could not recommend them any higher.
March 31, 2024
Unprompted review
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Read the small print
Like the product (la plagne 3D mountains) however pictures showed within a frame which wasn’t included.im sure there will be smallprint that says this but it could be made clearer to the consumer to avoid the mistake fir others. Given there was no frame thought it was expensive at £50 for picture and £20 postage.
March 8, 2024
Unprompted review
No effort to protect the skis with…
No effort to protect the skis with packaging . Scuff marks from transit were evident , which makes look a bit second hand . Nice skis though and prompt delivery at a good discount .
March 7, 2024
Unprompted review
Such a wonderful company to deal with
Such a wonderful company to deal with - website was easy to navigate and post sales was a dream - constant updates on my precious cargo - I never had to ask as they were one step ahead.
My skis arrived and I can't wait to christen them.
March 4, 2024
Unprompted review
snowboard
Purchase and shipping was as first class. Goods well packaged and as described.
March 7, 2024
Unprompted review
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I asked a question about cat 4 OTG…
I asked a question about cat 4 OTG goggles before purchase and received an immediate reply.
March 4, 2024
Unprompted review
Friendly
Friendly, clear, informed answers to my telephone queries about the Lange ski boots sealed the deal. Good price and efficient delivery.
February 28, 2024
Unprompted review
Received the order quickly
Received the order quickly. Items as described. Thanks.
February 22, 2024
Unprompted review
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