Excellent product and service. My order arrived much quicker than expected and its absolutely perfect. Very happy, price was unmatched too 🙌🏼 Thank you
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Review summary
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Ordered a Arva Ski backpack .price was pretty good until you add in the shipping costs to the UK Then it all goes slightly sideways. that said the item was delivered reasonably quickly from Europe... See more
Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... See more
Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... See more
Company details
Written by the company
Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!
Contact info
United States
- glisshop.co.uk
4.3
Excellent
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Great service package arrived in 3-4…
Great service package arrived in 3-4 days via DPD.
December 18, 2023
Unprompted review
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Exactly as I expected
Exactly as I expected, great value and speedy service as promised
December 26, 2023
Unprompted review
Best quick buy ever
Quick response from customer service and speedy delivery before busy xmas period. Boots are amazing and keeping my feet warm and comfy. Price was 👌 awesome too
December 15, 2023
Unprompted review
Really helpful and great customer service
Really helpful and understanding - really easy to deal with too even though I'm from the UK - really easy order process and delivery timescale was good.
Communicated with me continually.
December 16, 2023
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Great customer service and…
Great customer service and communication regarding my order.
December 5, 2023
Unprompted review
Great product at a great price
Great product at a great price. Excellent comms during delivery.
December 7, 2023
Unprompted review
Absolutely abysmal returns service…
Absolutely abysmal returns service system - a £40 charge and additional threat of a £10 charge. I will never use Glisshop again; I will complain and spread my displeasure
December 6, 2023
Unprompted review
Reply from Glisshop
Hello and thank you for your feedback. We are sorry that you were disappointed with the returns service. As we now collaborate with a different carrier, we have been able to reduce the return costs to £19.99 for large parcels and £9.99 for small parcels. We hope you will be willing to use our services again in the future. Best regards The Glisshop team
Overall a oodles experience
The box was open when it was delivered,The Atomic adjustment tool was missing,The boots however were in perfect condition,So that's the main thing,Overall it was a fast delivery and well informed Happy customer can't wait to try them in January
December 1, 2023
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Always great service
Always great service, even though you don’t get the free ski ties / straps anymore.
December 1, 2023
Unprompted review
At least third maybe fourth time…
At least third maybe fourth time ordering big value ski/ binding order in last 5 years
Fantastic!! Great service and excellent value
Even snapped a brand new set of Salomon skis and they were great re refund !
Really recommend this service
November 24, 2023
Unprompted review
Goggles
Clear pricing and my order of Smith 4D goggles was quickly despatched.
November 15, 2023
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They answered the phone and dealt with…
They answered the phone and dealt with my enquiry efficiently. Fast delivery and friendly service
November 1, 2023
Unprompted review
Fantastic service again - Our go-to for skis and boots
Fantastic service again - our 4th order this year!
Super quick delivery to the UK, great payment options.
order nr 05112313319089
November 5, 2023
Unprompted review
Excellent service
Clear information, technical expertise, prompt shipping
November 11, 2023
Unprompted review
Great prices with no hidden extras
Great prices with no hidden extras, fantastic service with ski binding fitting. Really quick turn around from ordering and great communication throughout. Will always use Glisshop for my skiing needs.
October 10, 2023
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Great experience.
Ordered from the UK and I can confirm VAT and duty are taken care of in the ticket price. Delivery was steady in terms of time, but predictable given coming to the UK from the EU. Very good communication throughout. Price was more the competitive.
November 8, 2023
Unprompted review
Once again
Once again, great product, great value and great service. Many thanks.
November 5, 2023
Unprompted review
Prompt delivery good price and selection
October 26, 2023
Unprompted review
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