The order arrived on time. The shoes look as their description online and I really like them! They are elegant and of good leather quality! I'm glad I asked that young lady in M&S where she bought her... See more
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About Global-e
Written by the company
Via Global-e’s solution, brands can offer their international customers a localized online shopping experience that is tailored to their market.
This includes browsing and payments in the local currency, tax and duty calculation and pre-payment for a guaranteed landed cost, a wide variety of local and alternative payment methods, transparent returns processes, advanced international payment fraud prevention, and more.
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Contact info
London, United Kingdom
- info@global-e.com
- global-e.com
Replied to 98% of negative reviews
Typically replies within 48 hours
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Very quick and easy
Order cancelled without explanation…
I ordered and paid for car parts through Paddock Spares and Global-e are the international shipping company they use. Three days after my order was completed Global-e cancelled my order stating that they were unable to process the order and informed me any charges would be reversed. Global-e processing an order is what your company does… the fact your company can not process an order is pathetic! In the meantime the only advice I received was to order the parts again and pay for them again having not received my refund from the first transaction. So provide Global-e two payments and no goods received!!! Really??? Eh no, I will not be using GLOBALe again.

Reply from Global-e
Quick delivery and great notifications.
It was easy to buy
It was easy to buy, select sizes and navigate overall in the webpage. Package arrived on time.Product quality is as expected from Desigual. I´m happy with the service
Never a problem with global…
Never a problem with global delivery..from Barcelona tp Baja California Sur, México ( San José del Cabo),,,delivery timely. Returns never a problem. I will note this last dress I just received has raw edges, frayed threads. Don’t know if this is the style!,,, but paying a little over $100 for this dress… will probably return. Very surprised. Did not note comments on website that this is “the style”.
The delivery was delayed.
I ordered 2 dresses on the May 5th. I was told the estimated delivery would be by Friday May 8th. - As it did not arrive, I was not sure, if I really placed the order and reordered one dress (Brouse dress) on the 9th.
only on May 11 I received an e-mail that the order has been shipped and my 2nd order has been cancelled. I received my order with the 2 dresses and the cardican on wednesday May 13th. I was quite confusing.

Reply from Global-e
Good communication and updates re timing
Ordering and delivery was slick
Ordering and delivery was slick.
The only problem was the clasp was unsafe.
Otherwise very good
Easy ordering and delivery
Easy ordering and delivery. Love all 5 colors of Regal Wool sweaters. But need brighter hues if/when available ie: red, coral, bright or deep pink, bright blue, Navy. Size Small.
Amazing experience and loved the free…
Amazing experience and loved the free samples. Good packaging!!
Great experience
Dear Team,
I am very happy with my order. The items arrived in excellent condition. I was also impressed with the fast delivery service. My order arrived in 3 days, which made the shopping experience even better.
Thank you for your excellent products and efficient service. I look forward to ordering from you again.
The delivery is so fast…
The delivery is so fast and have never experienced any dificulty with the carrier... always on time! In my previous order I had to return one dress and I already received the refund. Great Customer Service!
Thank you so much for the wonderful…
Thank you so much for the wonderful service. I’m truly very happy with my order and the whole shopping experience.
The product arrived very quickly and in perfect condition, and everything was beautifully handled. It made me so happy 🌸
Thank you again for the excellent service and care.
Warm regards,Hanan

Reply from Global-e
I really liked everything
I really liked everything, professional and on time. I really liked the shoes, as always great quality, beautiful design, modern.
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