The tickets arrive, hotel was booked, transfers worked. This is not a cheap product so I was very surprised at the lack of information forthcoming after purchase. Purchased around Dec, despite a n... See more
Company replied
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See what reviewers are saying
Hotel was great, great location. Groningen was a beautiful City. With lots of great restaurants, People. An overall fabulous experience. Only downside really was the Hotel had no Air con. Which would... See more
Company replied
Amazing F1 trip! Everything was perfectly organized from start to finish. A special thanks to our guide, Caressa, who was always friendly, helpful, and made the whole experience stress-free. Highly re... See more
Company replied
It was well organised & friendly. Sara was fantastic & could answer all our questions or follow it up if she wasn't sure. The other people in the group were lovely too. Great experience.
Company replied
Company details
Written by the company
Based on our motto ‘For the Fans’, we at Global-Tickets aim to give you the most amazing event experiences. With over 12 years of experience in ticketing & travel organization and an incredibly established network of suppliers, nothing is impossible for us. From helicopter flights to the event to VIP experiences on rooftop terraces. From travel packages including hotel, event-transfer and on-site tour guides to our very own Global-Tickets Village including modernized luxurious Glamping tents – All is set for you!
100% Ticket Garantie
Written by the company
- Wir gehören zu den größten Ticketagenturen Europas und bieten unseren Kunden eine 100% Ticket Garantie für Events aus den Bereichen Sport, Musik und Entertainment.
- Sichere Bezahlung
- Höchstmöglicher Datenschutzstandard durch sichere SSL-Zertifikate für alle Onlinebuchungen sowie eine jährliche PCI DSS-Zertifizierung , die höchste Standards bei Kreditkartenzahlungen garantiert.
- Kostenloser Ticketversand weltweit
- Bei Global-Tickets erhalten Kunden weltweiten kostenlosen Ticketversand.
Kostenloser, voll versicherter Versand
Ihre Tickets sind auf dem gesamten Versandweg zu Ihnen voll versichert. Die Versicherung endet erst mit der Zustellung durch das jeweilige Versandunternehmen. Sofern Ihre Tickets postalisch versendet werden, wird die erfolgreiche Zustellung Ihrer Tickets in der jeweiligen Sendungsverfolgung des Versandunternehmens bestätigt. Die Zustellung der Tickets erfolgt gegen Unterschrift oder durch Zustellung in Ihren Briefkasten.
Contact info
Het Kwadraat, Lübeckweg 2, 9723HE, Groningen, Netherlands
- support@global-tickets.com
- global-tickets.com
4.4
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nesru adem alli
April 11, 2026
Very convenient booking process
April 8, 2026
Reply from Global-Tickets
Hello Vinod,
Thank you for your feedback.
We are glad to hear that you found the booking process convenient.
It is great to know that everything worked smoothly for you.
Best regards
Your Global-Tickets Team
The tickets we received were incredible…
The tickets we received were incredible for Suzuka F1. We had an amazing weekend for our first ever GP thabks to Global Tickets and also thanks to Pauline for her help throughout the process. I would highly recommend Global Tickets and will definitely use them again in the future. Thank you again!!!
March 27, 2026
Unprompted review
Reply from Global-Tickets
Hello,
Thank you for your feedback.
We are delighted to hear that you had such an amazing first Grand Prix experience in Suzuka.
It is great to know that you were satisfied with the tickets and the support you received throughout the process.
Best regards
Your Global-Tickets Team
"I paid for a fan package with my…
"I paid for a fan package with my tickets but never got it. Total rip-off."
September 5, 2025
Unprompted review
Reply from Global-Tickets
Dear Ana,
thank you for your feedback.
We’re sorry to hear that you didn’t receive your fan package. We kindly ask that you contact our customer support with your inquiry. Our team will be happy to assist you.
Your Global-Tickets Team
Reply from Global-Tickets
Dear Ozor,
thank you for your review.
Since you haven't placed a valid order with us, we're afraid we can't assist you with your inquiry.
Your Global-Tickets Team
My name is James ND I am 20 years old I…
My name is James ND I am 20 years old I live in Nigeria I worse born 2005 i am 6½ ench tull I live in Delta
March 29, 2026
Unprompted review
It seems a little sketchy
It seems a little sketchy. I have paid for tickets. I have received a link where I can download my tickets, yet the link does nothing. I have a msg in with customer service. Hoping I can eventually get my tickets. When you pay $$$$, it’s uncomfortable to feel like this.
February 26, 2026
Reply from Global-Tickets
Hello Susan,
Thank you for your feedback.
We understand that this situation can feel uncertain, especially after payment, and we take this very seriously.
Please be assured that our support team will get back to you and assist you in accessing your tickets.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Ivanov,
Thank you for your feedback.
We are glad to hear that everything is working well for you.
We appreciate your kind words.
Best regards
Your Global-Tickets Team
Everything went wrong
Everything went wrong. Imagine working hard for a year to get experience package for F1 Suzuka GP and in the end get a cancellation for your tickets as actually no package was left for you and than argue to get at least some kind of compensation as Starter package still costs more then a sit at B2 stand but the company thinks different. On the Thursday, when all of the activities start and I could enjoy everything before Friday practice and interviews, I had no tickets. This is the worst experience ever and my vacation is ruined. Don't recommend at all
March 26, 2026
Unprompted review
Reply from Global-Tickets
Dear Varvara,
thank you for your feedback.
We’re sorry to hear that you weren’t satisfied with your order. We’ve just reviewed your case and noticed that you’re already in contact with our customer support team. Our team will, of course, find a solution to your issue.
Your Global-Tickets Team
Easy instructions with information
March 25, 2026
Reply from Global-Tickets
Hello,
Thank you for your feedback.
We are glad to hear that the instructions and information were easy to follow.
It is nice to know that everything was clear for you.
Best regards
Your Global-Tickets Team
Despues de reclamar en esta página, global-tickets dice que no entiende porque reclamo
After complaining on this page, Instagram, and Google, Global Tickets sent the tickets yesterday. BUT they didn't send the complete package. We bought tickets with the expectation of meeting the driver(s), and today (Friday the 20th) they wouldn't let us into the VIP area. They asked for a pass that never arrived. Now we're watching the race from the location Global Tickets chose, not the one we wanted (and bought the tickets from). TERRIBLE SERVICE... NEVER AGAIN
To summarize my complaint, I purchased tickets in November 2025 for the March 2026 MotoGP Brazil event – the Chicane Experience Package, which included race entry, a Guided Paddock Tour, the Team Garage Experience, and the MotoGP™ Rider Appearance. However, I received the tickets one day before the event, which included race tickets and a link for entry to the Chicane. We were denied entry because the Chicane link alone did not work. Printed credentials (which were not received) or a QR code were required, neither of which was included. Therefore, I paid for a package that included seats and the experience, but I only received a seat ticket; I overpaid. Furthermore, customer service stopped responding to emails on Monday, March 16, 2026.
March 19, 2026
Unprompted review
Reply from Global-Tickets
Dear Lorena,
thank you for your feedback.
Unfortunately, we don't understand why you gave us a negative review. You received your tickets on time for the section you selected and ordered yourself.
You are also welcome to resubmit your complaint to our customer support team. Our colleagues will be happy to assist you.
Your Global-Tickets Team
Having never used Global Tickets…
Having never used Global Tickets previously I was a tad nervous but there was absolutely no need.
They answered my queries quickly.
March 15, 2026
Reply from Global-Tickets
Hello Jane,
Thank you for your feedback.
We are glad to hear that your initial concerns were resolved and that our team was able to respond to your queries quickly.
It is nice to know that you had a positive experience with us.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Eric,
Thank you for your feedback.
We are glad to hear that the ordering process worked well for you so far.
We hope everything continues to run smoothly for you.
Best regards
Your Global-Tickets Team
WAS YERY EASY TO USE THANKS
March 15, 2026
Reply from Global-Tickets
Hello Steven,
Thank you for your feedback.
We are glad to hear that the process was very easy for you to use.
It is nice to know that everything worked smoothly.
Best regards
Your Global-Tickets Team
Excellent and easy to use ticket site.
Very clear and concise web-site. Intuitive and
easy to order tickets. This our third time ordering from Global-Tickets.
March 13, 2026
Reply from Global-Tickets
Hello David,
Thank you for your feedback.
We are glad to hear that you find the website clear and easy to use.
It is great to know that you have ordered tickets from us several times already.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Aman,
Thank you for your feedback.
Thank you as well for the good rating and for taking the time to share it with us.
We are pleased that you had a positive experience.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Baashi,
Thank you for your feedback.
We are very happy to hear that you had such a nice experience.
If you ever need any assistance in the future, please feel free to reach out.
Kind regards
Your Global-Tickets Team
All information was accurately…
All information was accurately described and understandable
March 8, 2026
Reply from Global-Tickets
Hello Andrzej,
Thank you for your feedback.
We are glad to hear that all information was clear and easy to understand for you.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Martin,
Thank you for your feedback.
We are glad to hear that you like our service. It is nice to know that you had a positive experience.
Best regards
Your Global-Tickets Team
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