I have recently transferred my domain to Global 4 and set up two email addresses on the domain. The procedure was done quickly as the old holders were ceasing to provide service. I was talked thro... See more
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We are one of the UK's leading Managed Service Providers, offering tailored business-to-business technology solutions with comprehensive coverage to meet any requirement. For over two decades we have specialised in working with clients in a wide variety of sectors to deliver tailored solutions for Microsoft Solutions, Managed IT, Cyber Security, Hosted Telephony, Broadband, Mobiles, Security, and Energy. Our approach is to understand your unique needs and recommend the most suitable services from our extensive portfolio. By partnering with multiple suppliers, we ensure that you receive the best products and services tailored to your business, while also driving cost efficiencies.
100% UK Based
Global House, 60B Queen Street, RH13 5AD, Horsham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 2 weeks
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Our experience with upgrading our telephone and broadband lines have been very positive. Our contact was Bailey who was very friendly, polite and professional. When our equipment arrived without power cable I emailed Bailey and we have one arrive in the post within two days. Very positive experience.

Reply from Global 4
Gabriel Toader was so helpful and went above and beyond to sort out our issue quickly and was very friendly. Thank you!

Reply from Global 4
We recently moved to Global 4 from Meraki and the improvements are first class.
Excellent customer service from Bailey Snowden, I am really pleased we made the move.
Highly recommended.

Reply from Global 4
Overall a very good experience with Global4
Bailey has been extremely helpful since we signed up with Global4 and has made placing orders and managing them extremely easy for us.
Service issues are dealt with quickly and efficiently so no complaints there also.

Reply from Global 4
Tyler Plaistow - great and responsive. attended and fixed the issue within minutes. Very pleased. great customer service

Reply from Global 4
Gabriel made a real effort to assist me with me issue. all has been resolved and im pleased with their speedy services

Reply from Global 4
Tony was incredibly helpful- made the whole experience stress free and we couldn’t have asked for better service

Reply from Global 4
Jack Bradley is always very helpful and pleasant with a smile on his face. He always asks if there are any issues with anything before he leaves the premises
Brilliant service at all times

Reply from Global 4
Brilliant customer service today from Gareth. Highly recommend.

Reply from Global 4
We’ve recently started working with Global 4 Communications
for our IT support and have been really impressed so far. Quick to respond, professional throughout, and most importantly they actually picked up the phone and talked through the issues properly to make sure everything was fully resolved rather than just sending generic replies. Great service and a very reassuring support team to work with.

Reply from Global 4
Tyler Plaistow provided excellent IT support throughout several issues that needed resolving. He worked through each problem competently, patiently, and politely, ensuring everything was fully explained in a clear and understandable way. His knowledge and professionalism were evident throughout, and he gave me confidence that the issues were being handled effectively. Very competent IT support and greatly appreciated.
Alison Director Nation Occupational Health

Reply from Global 4
Great service from Jack today, quick response time from reporting issue and all resolved seamlessly :)

Reply from Global 4
Liam and James came to install our new phones. They were knowledgeable, friendly, patient, and nothing was too much bother. Wonderful service from them, highly recommended!

Reply from Global 4
Thankyou Gareth for fixing my laptop Highly recommend. 😀

Reply from Global 4
Jack Bradley installed a new computer for us today, and helped with numerous additional unplanned issues whilst on site too! Always helpful, friendly and informative, a credit to your team. Thanks again Jack!

Reply from Global 4
JB was brilliant. He knows the company and knows how to tackle the things I need. Personable and willing. Speaks volumes.
The ticket system for me, is the thing that needs work and lets the company down.

Reply from Global 4
Cameron and James visited today, very friendly and helpful. The job overran on time from the initial plan so they arranged to finish remotely the next day.

Reply from Global 4
Josh Little from Gemini is always on hand to help when we need him, he is reliable and efficient.
Nothing is a problem for Josh, we can trust him to fix any of our issues.

Reply from Global 4
Gareth came to upgrade the office wifi. he was so helpful and considerate of us trying to carry on with our days work while trying to do his job it was pain free. Fantastic service from him

Reply from Global 4
Cameron came onsite, got straight on the job, got it resolved within an hour, highly recommended

Reply from Global 4
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