While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Globalcar.se ger dig möjlighet att jämföra priser på över 550 av världens största hyrbilsbolag i 175 länder på över 30 000 destinationer i världen. Globalcar erbjuder ett enkelt och säkert bokningssystem via CarTrawler, en av världens ledande hyrbil bokningsmotorer. Du fyller i dina önskemål av bil, uthyrningsperiod samt eventuella tillägg och får därefter din bokningsbekräftelse direkt till din emailadress – Enkelt och Säkert!
2.4
76 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i took the car in warsaw airport and every thing went smoothly they upgrade me to automatic car with out extra payment and when i brought the car back they came in 2 minutes and inspected my car and it was perfect
Booked and prepaid car 6 month ago.
Arrived in Lisbon airport on july 18th. Was ready at globalcars counter at the time stated in rental agrement.
Got the ticked at 16.26.
At 20.35 it was our turn.
A WAITING TIME OF 4 HOURS AND 9 MINUTES!!!!!!!!!!!
Totally unacceptable.
Waited with 2 children, both hungry and tired. Not even a place to sit down.
Never ever again will we, or anyone we know, rent through globalcar.
I will never rent again through global car or avis/budget for that matter. A week before leaving for the trip I email to ask about what fees I would have to pay when picking up the car. They replied saying the only fee was a >200$ fee I was expecting. When arriving I was asked to pay more than 1000$ in fees!!! They said it was in the contract. I will look more closely into these things next time but for replying to an email with a completely different number and ALSO FOR ADVERTISING AS A NO HIDDEN FEES COMPANY they sure pulled the wool over my eyes.
Reply from Globalcar
Dear MK,
I sincerely feel for you about what have happened. Unfortunately this extra “fee” you are referring to, is not an actually fee, it is the security deposit that is a mandatory sum who will be blocked on your credit card during the rental period and is returned to you upon returning of the car.
This sum is also stated in your rental conditions.
Do you have any other queries please contact our customers care at support@globalcar.eu
Regards,
Globalcar Customers care
The service from pick up at the airport was good as was the service at the desk. I have no complaints at all really bar 2 x points.
1. Beware the 'return the car empty policy' - most folk are extremely unlikely to drive 500+ Km in a week! For example, I returned the car 1/2 full, so in effect paid for 40Euro of fuel I did not use.
2. The extra insurance cover: Most people buy a Mondial type policy prior to departure, as I did. If you do not use Dickman's own, they still take a 300 Euro deposit!!
We got a good car for the money and had no trouble except for that Budget did not have an office at Barcelona airport so we were supposed to go to Avis. It would have helped to have that information on the voucher.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
