Global Phones Reviews 10

TrustScore 2.5 out of 5

2.3

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Company details

  1. Cell Phone Store

Written by the company

Global Phones | A Gadget Forever! - best mobile phone deals at an affordable and unbeatable price in the UK, best seller of Samsung, iPhone, Huawei, Sony & Google, cheapest price, best quality, great customer service, free and next day delivery shipping. Manchester, London, seen on Facebook Instagram.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

10 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total Desaster

Apparently, the devices are no longer (only) sold by refurbed, but refurbed has become an international trading platform.

The seller claims that the defective device (iPhone, where the display falls out of the case after about six months) was damaged in a fall or similar accident and sends a picture of a completely destroyed cell phone with the back completely demolished.

The device was sent to the seller in perfect condition (except for the reported defect).
This is confirmed by a total of three people and various photos.

Cell phone broken and now gone (at the seller's), money gone and no solution in sight. Time to call a lawyer.

That was the last time I bought anything from refurbed, and especially from this dealer.

Translated with DeepL.com (free version)

January 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Global mobile attempted to charge me twice

I have bought 2 mobile phones from this shop , I have bought accessories and had repairs done , they aren't cheap and not all the repairs was done well , on the 15 December 25 , I left my phone for a replacement screen glass , he said it would cost £40 , I paid it up front , he gave no reciept as usual , he has never given a receipt for everything , I thought I was dealing with a honest shop who knew me , on the 22 December 25 today I went to collect my phone , there was 3 Asian males , and the owner asked me for another £40 and all the time was laughing , it seemed he was playing up to the other 2 Asian males , I told him I had already paid and he asked again for £40 , I told him I had already paid him , he was laughing all the time and playing up to the other 2 males but was trying to make me pay twice , told him he was attempting to rob me and it was theft , he gave me my phone , I told him I will never come back and he was attempting to rob me ,I'm a 70 year old man in bad health , and this person's behaviour is really bad

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scam?

Order still not receieved after nearly 3-weeks, let alone a reply to my attempts to contact them on info@globalphones UK or via yheir website.

I would very much like a refund please.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scammer

Absolute scammer, took my money sent a shitty phone. While sending back never been responding While I'm entitled to get full refund. Never trust this scammers . They'd fool you with empty words.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

I ordered an iPhone 12 from them on the reburbed.cz, but as I later found out, this model itself does not have the best battery life.

So I contacted them with my problem and was advised not to accept the package. I wanted to do so, but the UPS driver simply threw the package in my mailbox. So I ended up returning the phone via return shipping.

I can't say in what condition the phone arrived because I didn't unpack it. But what I have to praise is their customer service. Not only was it really fast, but most importantly incredibly kind and helpful. The refund was also processed without unnecessary delay.

I ended up buying a brand new iPhone 13, so I couldn't buy it from them. But if I were ever deciding where to buy a refurbished phone, GlobalPhones would be the obvious choice.

April 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Phone arrived quickly and without a mark on it

May 14, 2023
Global Phones logo

Reply from Global Phones

Hello Mark,

Thank you for your lovely review regarding our service, we really do appreciate it here at Global Phones.

We hope to see you again soon in the near future.


Kind regards,

Global Phones Customer Service Team

Rated 5 out of 5 stars

Amazing IPhone X

I recently purchased an iPhone X from Global Phones and I couldn't be happier with my experience. The website was easy to navigate and the ordering process was simple and straightforward. The free next day delivery was a huge plus - I received my phone in perfect condition and on time.

April 10, 2023
Unprompted review
Global Phones logo

Reply from Global Phones

Hello Alba,

Thank you for your lovely review regarding our service, we really do appreciate it here at Global Phones.

We hope to see you again soon in the near future.


Kind regards,

Global Phones Customer Service Team

Rated 5 out of 5 stars

Great iPhone 8 and Quick Service

I recently bought an iPhone 8 and I am totally satisfied. The phone came in great condition and it was delivered within 2 days. I will definitely recommend this website to everyone!

March 25, 2023
Unprompted review
Global Phones logo

Reply from Global Phones

Hello,

Thank you for your lovely review regarding our service, we really do appreciate it here at Global Phones.

We hope to see you again soon in the near future.


Kind regards,

Global Phones Customer Service Team

Rated 5 out of 5 stars

Excellent Quality

Excellent Quality. Quick Delivery. Great Service!

March 1, 2023
Unprompted review
Global Phones logo

Reply from Global Phones

Hello Samatar,

Thank you for your lovely review regarding our service, we really do appreciate it here at Global Phones.

We hope to see you again soon in the near future.


Kind regards,

Global Phones Customer Service Team

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