Global Refund Group Inc Reviews 206

They did exactly what they said and recovered the money that was said to be invested, but was never invested. It was stolen. It only took about 5-6 weeks. I work a lot and was even busy moving while Global Refund did their part. Sure, they gave me a bit of homework, but recovering over $3k was huge. Even though the scam was over a year ago, they were still able to recover my funds. Amazing job! I’ve already recommended them to 4 of my friends that have fallen prey to crypto scams.

After months of frustration and depression having been scammed of 14.000 euro i was very fortunate to meet Catherine Sandoval, she was very understanding and reassured me that working together we would get my money back, i put my trust in her hands. We wrote to the trader pointing out the false promises and excuses and asked that the money be returned. This letter was followed up by other letters referencing the various regulations that were ignored, the response to these letters gave a 10% refund which could not be accepted. Other letters followed indicated the actions that would be undertaken, but nothing happened until we wrote to the Cyprus Ombudsman outlining the false and misleading promises. Catherine was reassuring to me that our policy would result in a reconsideration of the traders arrogance, a few weeks later an email arrived indicating that the company wanted to resolve the impasse. Another letter was sent outlining our willingness to settle the dispute, a few offers were made that could not be accepted, on Catherine's advice i continued my negotiations with the company representative who in the end made a substantial offer that was acceptable. Catherine's professionalism and support were instrumental in maintaining my sanity in difficult times. In conclusion i can whole heartily recommend Catherine and her company to support your claim.

I was a victim of a crypto investment scam, from January 10, to May 26, 2023. Online pro trader, and fin tech platform, I believed them, and I was lured by them to invest a lot of money. They showed me the fin tech platform graphic profits being made. Then they didn't stop calling me on what's up to invest more money so I could increase my profits. So like a poor fool I wrnt along with their demand. Not knowing the fin tech platform graph was a fake manipulated by on line pro trader. And when I seen profits, I asked them to transfer money over to my bank. The next day there were losses of 1,000 USD or more. Then they would say not to take the money out because then the crypto account would go negative. They they said you need to buy insurance, another 2,000 USD for insurance. I was scammed. Then I hired GLOBAL Refund. Joshua Pestano the agent has helped me, with information about these scamners and he's helping me to recover my money back. I already received some of the money back from the RBC Bank. So Joshua Pestano is doing a good job in trying to recover my money back.

Catherine was very helpfull and kind person. In addition, he was professional.

I signed up a contract with Global Refund Inc since June 2022. The company assigned a case manager to handle my case with professionalism.

Initially, I was very impressed with their attitude, patient and advice on how to proceed with all the necessary informations and documents to write to each bank. First, the case manager sent me a long letter template to send to my banks, unfortunately, it doesn't work. Secondly, she asked me for the bitcoin transactions details n again it doesn't work. After that, the contract ends and I need to top up upfront money again to extend my contract. So it was a very trying and challenging time for me to decide whether to continue the contract. After much searching and google for Global Refund Inc reviews from different portals, the final result is their success rate is low. Lastly, my advice is...be careful n alert when communicating with them. They are very professional in handling human emotion when you are in a frustrated mode.

I lost a lot of money, most of my savings, from a very elaborate crypto investment scam from a group of scammers from Sept to Dec 2022.

Previously, distraught from losing my money, I chose the first recovery provider I found online. Unfortunately, one month into the contract I felt I was being taken for a ride. The case manager was not timely in responding, calls were missed and there was no update and clarity on what was being done.

During the period after I was scammed, I went through a very difficult time, with my family, health and business affected. This was made worst by the poor service I received.

I had thought of giving up but decided to turn to Global Refund after speaking to Ronald Mugora. Ronald patiently explained my options, what I need to do and how the company can assist me. There was a clear roadmap in how I can try to recover my lost funds, or at least a plan which I could understand.

I chose Global Refund on my own accord.

The team support has so far been very good and the people I work with at Global Refund has been a difference that I appreciated.

Ronald provided support on the first steps of the journey. He constantly went out of his way and was always checking with me, providing me with updates and making sure that there nothing left undone. I am extremely grateful to Ronald for his friendship and his unflinching dedication and support.

I am also appreciative of my case manager Catherine Sandoval. I found her to be quick thinking, responsible and professional. Her experience and knowledge were evident in her counsel to me – particularly in explaining to me the recovery process, obstacles scam victims face and the next or alternate course of action we can take. I always felt assured when speaking with her.

It's been 6 months and unfortunately my case is still pending. I have found the negotiations and process in trying to recover my funds extremely complex, arduous and frustrating. This is no fault of Global Refund. There are many actors and parties, based in different countries and regions, who play a role in resolving my situation. What's important is how Global Refund can help me find the best path in getting the most effective result.

I am grateful and satisfied by the support from Global Refund and am appreciative of everything Ronald and Catherine have done to date.

I remain hopeful that Global Refund and the team I work with can continue to fight hard and help me in the recovery.

I confirm that Fabian Auclair has been particularly efficient with the follow-up of ROISEA case so far by preparing all claiming letters to related and/or involved parties in this case as well as his disciplined follw-up. Hope all his efforts will lead to positive result.
Christian Somville.

Our case manager Sofie is very helpful for us, helps us with our case and she answers asap.

It is a good service and I appreciate the time spent understanding my situation.

I just want to conclude don’t waste your time and money on these private companies all they do is write letters which gets you nowhere that’s all they do with no refund at the end. I have witnessed all this in the last 6 months. My contract has ended and they are still telling they were confident in getting my money back and want more money on top.

thank u my sofie，very professional manager, my case is still goin, hopefully I can get the results asap

This is just another scamming company that takes advantage of someone who has just been terribly scammed from another cypto scammer on the internet - do not trust them at all. There is no way to get your money back and the minute i asked for a refund they said that I have broken the contract that I had signed 2 days before. DO NOT WASTE your money and think they can save you. Full SCAM - stay away from this company. Google their address on their contract and you will see it doesnt exist. This is some type of shell company that prays on the weak. Google anyone in their company - they dont exist online. The company is not on Linkedin. I would give them NEGATIVE 5 stars if I could. I am sure they are using bots over seas to write anything good about them.

I signed a contract in Oct 2022 . A six month contract.
Paid money & had a very good manager in S.L.
She has been great BUT now the contract has expired.I have nil result in a return of scammed money from Ecomarket via Daniel Sorkin Mike Gibson assumed names BUT thieves of the greatest order.
Crunch time has now happened. Now they want more money to continue to follow up the money that I was scammed.
I ask who is the scammer???

I was looking for a company that would help me recover my money stolen by crypto scammers. I found GlobalRefund. At my side is now Mrs. Rebecca Dudek, who really does everything in her power and helps me to get my money back. She is really great, always there for me and my concerns.
I would like to thank Ms. Dudek for her commitment and can recommend her and the company at any time. Therefore from me 5 stars

I do find it discouraging..That none with 5 stars..can or have told about any money back.
Polite attitude fine..But the one who originally cheated me was both that and entertaining

It is (has been)very undermining and difficult to bear when trust has been exploited by scam companies with people pretending to have your best interests in mind. It is a very confusing time and unnerving not knowing who to turn to.

The staff at Global Refund (Catherine S. is my current case manager) have been excellent; very thorough and clear in explaining the nature of the fraud which I have been exploited by. I have been given clear guidance in terms of how to present the details of the fraud to my bank and in turn my bank have launched a full investigation. My case is not yet resolved although I would have been deeply in the dark without the assistance of the global refund team, thank you.

I will later present an updated review here when the case is complete. The Global Refund experience so far has been wholly supportive and clear. Ken R.

At the beginning I was not hoping to have good result. But during the treatment of my case , I have been really happy with the assistance of Fabian. He was open and take time to understand and propose good solution .
He has also been a good advisor.
He is a good professional and he is reliable.
Thanks for all

My case is being treated by Ana. She is very reliant and deals with the customer in a very professional and friendly way. Although the case is taking a long time, I am hoping for a positive outcome

Sean Hughes made a very good introduction. Case manager Sofie Levine took over my case and have done everything professional so far.

Had a very bad experience at the onset until I was transferred to Sophie. She recently took over my case. No refund yet. But letters have been sent out so being hopefully for a positive turnout