Global Shopaholics LLC 

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Rated 5 out of 5 stars

I have a very good experience with Global shopaholics LLC, it has always been my favorite international shipping company, I have been using it for years now.. what I like about the company they are al... See more

Rated 5 out of 5 stars

I had a great experience with Global Shopaholics customer support. They responded quickly, understood my issue, and corrected my account name without any problems. The support team was polite, pro... See more

Rated 5 out of 5 stars

I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more

Rated 1 out of 5 stars

Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have... See more

Company details

  1. Packaging Supply Store
  2. Business to Business Service

Written by the company

"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.


Contact info

Breach of guidelines

All reviews

(1,190)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are always very helpful and…

They are always very helpful and extremely quick to answer questions; I don't think I've ever seen support so fast in responding to questions. Thank you very much for your services. One suggestion for improvement: the images taken after consolidating the packages are sometimes not so good, but it's nothing that bothers me too much. The Gs are great.

February 2, 2026
Unprompted review
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Rated 1 out of 5 stars

This is a scam company

This is a scam company; I don't recommend working with them. They lost my funds and don't respond to my messages via chat or phone. Their service is terrible and their treatment is awful. They are frauds and haven't resolved my problem to this day.

January 30, 2026
Unprompted review
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Reply from Global Shopaholics LLC

Dear Customer,
We’re sorry to hear that you feel this way, and we genuinely regret that your experience did not meet expectations. That’s never the outcome we want for any customer.

We would really like the opportunity to review your case and understand what went wrong. Please email our support team with your shipment details, tracking number, and a brief description of the issue so we can investigate and assist you properly. Kindly mention “Feedback Case” in the subject line so your message can be prioritized.

We also want to respectfully clarify that we are a legitimate package forwarding company serving customers worldwide. Every shipment we receive is processed through documented systems, warehouse logs, and carrier tracking. If there has been any issue, we are committed to reviewing it and working toward a resolution.

Rated 1 out of 5 stars

Don’t use assisted purchase!

“I recently used Global Shopaholics for package forwarding from the US, and unfortunately, my experience was quite disappointing. Initially, I tried to have items shipped directly from Dillard’s to their facility, but Dillard’s does not ship to Global Shopaholics. This forced me to use their assisted purchase service, which came with additional fees and unexpected bank charges. Moreover, the operating hours of Global Shopaholics were inconvenient for someone ordering from outside the US, making communication difficult. After placing my order, I waited several days, only for it to be canceled at the last minute, leaving me without the items I needed. Overall, the process was frustrating, not transparent, and not customer-friendly. Based on my experience, I would not recommend their services.”

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend it, so I'm giving it 5 stars.

I used to use shipito but due to the exorbitant freight prices, I decided to test Global Shopaholics and it has been a very good experience, I have already imported several high-value products, they have always been super polite with me whenever I have a doubt I open the chat and talk to them and in a few many they solve the error.

I highly recommend it, so I'm giving it 5 stars.

November 7, 2025
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Rated 1 out of 5 stars

Extremely poor handling and bad…

Extremely poor handling and bad customer service, with no Arabic support and no concern for the customer’s issues. They shipped boxes in my shipment that do not belong to me, causing a delay in receiving my shipment until today, and they have not resolved my problem. They are dealing with me foolishly.

January 27, 2026
Unprompted review
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Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience and frustration this situation caused you. Receiving incorrect boxes and experiencing a delay is understandably upsetting, and we regret the experience you had.

As soon as this issue was identified, our team remained in contact with the shipper to resolve the mix-up. We also kept you informed throughout the process with updates while the matter was being corrected. We’re glad that the correct boxes were ultimately delivered, though we understand the delay was frustrating.

Please know that shipment accuracy and customer communication are very important to us, and situations like this are handled with detailed follow-ups to ensure resolution.

We appreciate your patience during this process and remain available if you need any further assistance.

Rated 1 out of 5 stars

SCAM COMPANY BASED IN PAKISTAN DO NOT…

SCAM COMPANY BASED IN PAKISTAN DO NOT USE THEY WILL STEAL YOUR PACKAGES.

January 27, 2026
Unprompted review
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Reply from Global Shopaholics LLC

Dear Customer,
We’re sorry to see this feedback and regret that you feel this way. We take customer concerns very seriously and would genuinely like the opportunity to review and understand what happened in your case.

We also want to clarify that we are a legitimate U.S.-based package forwarding company serving customers worldwide. Every shipment received at our facility is processed through documented warehouse procedures, tracking systems, and shipment logs. We do not benefit from missing packages, and any issue reported to us is investigated with the carrier and our internal records.

If you have experienced a specific problem, please contact our support team by email with your tracking number and shipment details, and mention “Feedback Case” in the subject line so we can prioritize the investigation.

We are committed to transparent service and resolving customer issues whenever they arise.

Rated 1 out of 5 stars

Package misplaced and system issue. Bad service

I had 2 packages delivered, one on 3rd and the other on the 4th December. I tried to get them to combine and deliver from 16th December. They keep saying that they are waiting for one of the packages when I have given proof of delivery including photos. Then they say, they found it and re-request, which I have done 5 times over and nothing happens. I have to do everything over and over again.

December 16, 2025
Unprompted review
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Reply from Global Shopaholics LLC

Hello,

We’re truly sorry for the frustration this situation has caused. We completely understand how concerning it is when tracking shows delivered but the package is not yet reflected in our system.

In some cases, carriers may deliver packages to an alternate warehouse or holding facility before they are transferred to our main processing location. Because of this, a shipment can show as delivered while it is still in transit within the carrier’s network. However, we definitely want to investigate this thoroughly for you.

Kindly email us the following so our team can conduct a detailed trace:

• Tracking number
• Delivery confirmation or proof of delivery
• Original invoice for the item

Please send these details to our support email and mention “Feedback Case” in the subject line so it can be prioritized. Once we receive the information, we will coordinate with the carrier and warehouse team to locate the shipment and update you as quickly as possible.

We appreciate your patience and the opportunity to resolve this.

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Rated 1 out of 5 stars

Changing my review after terrible excperience

Changing my review, the chat wait times are super long and you get terrible responses, like they're not even there. I've been waiting for 4 days for an updated after my order status became "purchased", it should've been shipped to their warehouse by now. With another provider this would've been on it's way to me by now. Super slow.

January 14, 2026
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the delay and the frustration you’ve experienced with the waiting time and communication. We understand how important timely updates are, especially after an order status changes to “purchased.”

In this case, the order was successfully purchased from the seller on your behalf, but the shipment timeline then depends on when the seller dispatches the package. Our team remained in contact with the seller during this period, and as soon as the item was shipped and received at our facility, it was updated in your account.

We understand the comparison with other providers, and we’re continuously working to improve both response times and processing speed. Your feedback is valuable and helps us improve our service.

Please feel free to contact our support team if you need any further clarification — we’re here to help.

Rated 1 out of 5 stars

Subject

Subject: Complaint Regarding Shipping Delay - Mailbox SN-166485
To Whom It May Concern,

I am writing to express my dissatisfaction with the handling of my packages at your Delaware warehouse. I have noticed an irregularity in the processing of my items that requires immediate attention.

My Amazon order (Google Pixel 6, Order #114-9641903-7798651) was delivered to your facility on January 6th. Despite arriving first, this item has not yet been shipped to its final destination in St. Kitts.

What is most concerning is that items that arrived later, such as my Temu order (received on January 13th), have already been processed or are showing more activity than the mobile phone.

I request the following:

A clear explanation as to why the oldest item (the cell phone) is still being held.

Immediate prioritization of the shipment of this phone.

If there are any issues with the lithium battery or additional documentation, please notify me immediately, although this should not be grounds for withholding the shipment without prior notice.

I await your prompt response and confirmation of the tracking number for shipping the phone.

Sincerely,

SN-166485

January 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Honestly

Honestly, globalshopaholics is currently the best private company for Algerians and Arabs who want to buy from the United States ♥️

January 7, 2026
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Rated 1 out of 5 stars

Customer non service

Customer non service. They advertised that they ship dangerous goods, but they don’t they hold your product then run you in endless circles around the chat. The phone number and face time options don’t work and nobody answers emails, so you are forced onto the chat circle.
Dangerous goods can be as simple as perfume etc so beware what you order. They also won’t answer your questions as to why they won’t do as they advertise, regarding shipping these products. They just keep changing the subject hoping that you will go away. Then they send you an email saying they will destroy your goods…. Keep it for themselves more likely. This companies advertising is shameless, misleading and totally false. They should be prosecuted.

January 2, 2026
Unprompted review

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