Global Shopaholics LLC 

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Rated 5 out of 5 stars

I have a very good experience with Global shopaholics LLC, it has always been my favorite international shipping company, I have been using it for years now.. what I like about the company they are al... See more

Rated 5 out of 5 stars

I had a great experience with Global Shopaholics customer support. They responded quickly, understood my issue, and corrected my account name without any problems. The support team was polite, pro... See more

Rated 5 out of 5 stars

I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more

Rated 1 out of 5 stars

Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have... See more

Company details

  1. Packaging Supply Store
  2. Business to Business Service

Written by the company

"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.


Contact info

Breach of guidelines

All reviews

(1,190)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Absolutely Exceptional Service

I would like to express my deepest satisfaction and gratitude for the services provided. From the very first contact, I was completely impressed by the extraordinary level of professionalism, dedication, and attention to detail demonstrated throughout the entire process.

The customer support service is simply impeccable—fast, clear, efficient, and always willing to help. It is rare to find such a human, caring, and excellence-driven approach to customer service. All of my questions were answered with total accuracy and patience, far exceeding my expectations.

I would like to especially highlight the perfect assistance provided today by the assistant, which was absolutely exemplary. The clarity of the explanations, the efficiency of the solutions offered, and the extremely professional attitude made the entire experience not only satisfactory but truly memorable.

A special thank you to Ray Wilson, whose work reflects an exceptionally high standard of quality. The commitment to excellence and customer satisfaction is evident in every detail.

I recommend this service without any hesitation. A true example of how customer service should be delivered. Keep up the outstanding work!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

First experience with Global Shopaholics

It's been my first time using Global Shopsholics services, so it was a bit overwhelming and confusing as I was totally unfamiliar with the UI of their website, logistic procedures, etc. and I must admit I got initially angry because it took several working hours before my package got added to my account after delivery, but the customer service and the chat online with Ray Wilson was worth the waiting. All problems sorted and questions answered. Thanks a million.

November 28, 2025
Unprompted review
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Rated 5 out of 5 stars

The customer service is really…OMER ABU HIND

The customer service is really responsive and the lay out of the website is easier than the other ones, about myself I find this company is getting better and better with the course of time, being a customer for more than 4 years making me happy and satisfied.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I really like Global Shopaholics…

I really like Global Shopaholics because it meets all my needs, they have great services such as real-time package update, package consolidation and fast shipping. As for customer service, it is one of the best there is, it responds in the right time, they give the best solution for each case, satisfying the customer, I am very happy to be a customer.

February 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect

Perfect, affordable and fast

They are always ready to assist with any issue and ship goods outside USA like no other company with pictures of your product before shipment for confirmation.

November 19, 2025
Unprompted review
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Rated 4 out of 5 stars

The customer service was very helpful

The customer service was very helpful. I found the website a little hard to navigate at times but they were great in getting straight back to me with any questions I had when using the service.

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Communication

Communication, they took nothing for granted and they ensure me everything would be fine when I was anxious. They packed the box where there was no damage to the goods. Working on my second delivery. Very satisfied.

October 21, 2025
Unprompted review
Rated 3 out of 5 stars

Customer service is not helpful

Customer service is not helpful, especially on WhatsApp. As for email, it is very good but very slow. There are problems with some orders, especially the bulk orders that I buy from Amazon, where some products are missing. When I contact customer service, they are resolved, but it takes a whole week.

There's a weakness in capturing clear, individual photos of each product. I don't know if there's a shortage until after the assembly process, and that takes a long time. There's also a significant delay after payment, as some shipments take up to five days without a shipping label.

Enable the shipping of hazardous goods and pay a fee for them. They can be shipped via DHL so the customer doesn't have to return them or ship them locally, which would result in significant financial loss.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

my return shipment was lost from warehouse and nothing happen from their side

i have a return request for a shipment its number is 2441287281 they took more than aweek to prepare it and they said that they have shipped it but usps tracking refer that it hasnot been shipped.
i have talked many and many times to customer service but no action made although i have told them i have a time frame for the return but no response
really thatis a shame

October 1, 2025
Unprompted review

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