I was able to find and order the part I needed quickly. I appreciated the ability to calculate shipping costs up front.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
312 Raleigh Street, Suite 9, 28412, Wilmington, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Global Test Supply
Item defective, emailed complaint but no offer to return or credit. GTS cancelled one item after it was ordered, couldn't offer a substitute but only provided a link to 300 other items that weren't what was wanted. No mechanism to refine search according to my criteria. Maybe a better source for research professionals rather than hobbyists.

Reply from Global Test Supply
Everything went as explained! No surprises, no “last minute” changes. Dealing with this company was easy, and precise. I would highly recommend them for business, & would easily use them again

Reply from Global Test Supply
They offered the best price i could find on the Mitutoyo mics. They shipped sooner than their website listed. I had questions and they answered them promptly. I have made more than one purchase from them and I will buy from them again.

Reply from Global Test Supply
The purchase and shipping part went great, but UPS failed to follow the delivery instruction, and the package got stolen, Global Test Supply was too lazy to file a claim with UPS and I had to have the credit card company reverse the charge so I could buy from a responsible company instead.
When I sent an email to the company to let them know, and have them file a claim with UPS (UPS would not allow me the recipient to file a claim, they said it had to be the sender), they only read the first sentence of the email and responded, without reading the other three sentences, after having to send additional emails to get them to read all four sentences, I got one coherent response, so I sent them an image of the door with the delivery instructions on it, a copy of the alarm log showing that the person who's signature the UPS driver had forged was not at the building at the time of the delivery, and a video clip form the cameras showing exactly what happened. However, after that I have received no response, they have only ghosted me, so I finally had the credit card company reverse the charge and purchased the product from a different company.

Reply from Global Test Supply
Great tool I work in engineering great to have working around gases that may be harmful to you.

Reply from Global Test Supply
Incredibly fast delivery, the part was a perfect replacement.

Reply from Global Test Supply
The price was right! The incentive well appreciated. The lead time was excellent.

Reply from Global Test Supply
Great quality item, great competitive prices and fast shipping, all positives leading to a smooth shopping experience. I shopped around and I am glad I stopped at Global Test Supply. Thank you!

Reply from Global Test Supply

Reply from Global Test Supply
A great products at A great price and quick turnaround .

Reply from Global Test Supply
Easily found what I needed, pricing compatanle, fast shipping. Would shop with Global Test Supply again.

Reply from Global Test Supply
The item i purchased wasn't immediately available. They kept me in the loop until the issues was resolved and the item I ordered was shipped.

Reply from Global Test Supply
Comprehensive selection, competent website, competitive prices, and reasonable delivery turnaround.

Reply from Global Test Supply
(Update After speaking eith Shauna the manager she was apoplogized for the issues i had she was very nice and i feel this was an isolated incident. Update) If i could give them 0 stars i would i. I ordered some very expensive test tools for work and I need them in a timely fashion they said 2 to 3 weeks we'll after 3 weeks and no tools they said another 3 weeks. I told them I wanted to cancel my order and look for them somewhere else the guy on the line was very rude and said he could not cancel the order when. I asked to speak to a manager he said she was busy when I asked for her name she said she wouldn't talk to me. And he simply refused to cancel my order or let me speak to a manager.

Reply from Global Test Supply
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.