Glo Melanin 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Elyka P. with Glow Melanin chat support took excellent care of me. She responded to an inquiry I made about my facial scrub and determined that it needed to be replaced and immediately processed a rep... See more

Rated 5 out of 5 stars

When I received my order one of my items came damaged and had spilled all over the box! I reached out to customer service and the response was speedy genuine and kind! Elyka helped with the process of... See more

Rated 5 out of 5 stars

Ive been using for approx 6 months or more and I love their products, I see results and are happy with them. Takes consistency and patience as in everything else you care about with yourself. Love on... See more

Rated 5 out of 5 stars

Great customer service. I decided to cancel my Glo Melanin subscription primary because I had not had a chance to evaluate it before my 2nd order was due to ship. As directed I sent an email with my d... See more

Company details

  1. Wellness Center
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Health and Beauty Shop
  5. Skin Care Clinic
  6. Skin Care Products Vending Machine

Written by the company

Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Lip treatment for the win

I've been using the lip treatment and I am very impressed. I am a former smoker and had the dry, cracked, dark lips. It hasn't been a full month yet but my lips are very happy. I highly recommend

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

My package arrived damaged

My package arrived damaged, and I wasn't sure what to expect when I reached out. Elyka P. responded quickly, handled everything efficiently, and made the whole process completely stress-free. She also included a lovely personal message that honestly caught me off guard in the best way. That kind of care is rare. Thank you, Elyka P! 🌟

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

I have tried to prevent writing this…

I have tried to prevent writing this review however, it’s now necessary. I ordered from this company and have not received a tracking number or my order. I have emailed them with no response. I have messaged them on Instagram with no response yet they respond to other commenters. See, you try your best to support black businesses and this is what happens. Customer service nonexistent. I don’t even want the product now. This is my main reason why I purchased with my AMEX card in case I need to file a claim. Shame on you!

May 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was skeptical at first because…

I was skeptical at first because there’s so many brands claming to work, but I have to say I’m very happy with the results. I have been using it for about two weeks now, and my dark spots have already lightened up. And I’m super excited to see my results long-term.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I don’t think there’s enough room for…

I don’t think there’s enough room for me to write about my amazing experience with this company!! I reached out to them as I had ordered two products and one came half full as it leaked out in the bag. But thank God for Rio!!!
immediately Rio responded and took care of the issue right away. Hands down for whoever hired Rio the best in the business. The best in customer service appreciate the prompt response. I will definitely be ordering more in the future love small companies, they go the extra mile.

May 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding Customer Service

My first order was delivered to the wrong address by UPS. I reached out to customer service and they were exceptional in rectifying the issue. Elyka went above and beyond for me. Making sure that all my information was correct so a reshipment could be make. They have a new repeated customer.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Updated Address

I recently placed a new order and the shipping address was my old address. I reached out to customer support to ask if they could please update my address, and the experience was amazing. Rio was awesome and made sure to keep me updated on the address change. If you have not ordered, please do. The products are amazing!!

May 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Elyka P.

Elyka P., and the rest of her team were very helpful in resolving an issue with my delivery. So far I'm loving my new lip balms, they have my lips extra soft!

May 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I started using the products in April…

I started using the products in April and already seeing a major difference and the complements on my skin keep coming. This is hands me down the best skin care for my skin. As a Holistic practitioner I am particular about what goes on and in my body. This is by far the best! Thank you 🙏🏾

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the tumeric & lip balm

I purchased the tumeric & lip balm, and I wasn’t sure at first but decided to give it a chance. I recently developed dark discoloration and dry lips due to my eczema. My first experience with eczema on my lips and so I purchased this lip balm. It’s been 2 going on 3 weeks, I use it everyday all day even before bed and I am amazed at the results. My lips are definitely lighter. The dryness is gone. I will continue to use it until my lip is back to my desired natural color if possible. Trust the reviews, I didn’t at first. Too many scammers, but this time it’s a happy ending for me.

May 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look