Gloucester Plumbing & Heating Ltd Reviews 

100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the service is prompt and highly efficient, noting that appointments are kept strictly on schedule and work is executed with remarkable thoroughness. People consistently praise the exceptionally friendly and knowledgeable staff members for patiently explaining every step of the process and always leaving work areas completely tidy. Customers strongly highlight the reliable annual boiler servicing and quick repairs, making this business a trusted and essential go-to provider for all household plumbing requirements. Reviewers express complete confidence in the skilled engineers, pointing out their dedication and professional attitude during every visit.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting promptness, efficiency, and thorough... See more

Staff

Reviewers highlight positive aspects of staff, praising engineers for being polite, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb customer service from the whole team at Gloucester Plumbing & Heating Ltd. Noted a slight leak from a 'flush to floor' bathtub over the weekend. Contacted Tasha on Monday and Tuesday... See more

Company replied

Rated 5 out of 5 stars

Harvey our fitter was persistant in the persuit of perfection,in a cranky 100 year old property with very imperfect pipework. He was literally face down, in the dirt,drilling impassable concrete in 3... See more

Company replied

Rated 5 out of 5 stars

We had two visits from Dave G at Gloucester heating and plumbing ! Problem was low water pressure ! Turns out it was a gradual leak we hadn’t spotted at first but quickly resolved! Courteous friendly... See more

Company replied

Rated 5 out of 5 stars

The engineer Dave Goodfellow arrived on time. Fully serviced our boiler and advised us on our smoke and carbon dioxide alarms. He also wore shoe protectors upon entering our carpeted home. We've use... See more

Company replied


Company details

  1. Home & Garden

Written by the company

We are your local plumbing and heating company. We are Gas Safe and Oftec registered. We deal with commercial and domestic properties, from boiler servicing and breakdowns to full installations, brand new bathrooms and kitchens to small plumbing issues.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(100)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

New boiler

New boiler fitted hot water and heat restored house feels like a home again.
During the installation fitters very professional clean and tidy kept disruptions to a minimum
Thank you

February 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Had a new bathroom fitted and cannot…

Had a new bathroom fitted and cannot fault these guys. Very clean and tidy and completed the work to a great standard along with new woodwork and flooring arranged. Zak was very efficient and the price quoted was the price I paid. Will be using them again shortly for another bathroom fit.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

First class company

First class company.
John the engineer did a great job on our en suite nothing to much of a problem for him.
Clean, efficient and great communication skills.
Also Zac was very helpful in setting up the work from design to finish.
I would highly recommend this company.
Many thanks to all at Gloucester Plumbing Ltd.
Regards Dean.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

gloucester plumbing and heating are…

gloucester plumbing and heating are excellent. they were very friendly and helpful when I first contacted them, through to competent and helpful workmen who always go the extra mile. As a mature person I felt very safe with them.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Our tenant had a boiler breakdown

Our tenant had a boiler breakdown. We had used GP&H for the annual landlord certification so enquired whether they could do an emergency repair ,initially they could not find a slot that same day but when I explained the tenant was a key worker i.e nurse GH&P found a slot in between jobs to attend and repaired the boiler. Its comforting in this world that there are still people that will go the extra mile. Top organisation and people really grateful to everyone at GH&P A++++++

November 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Superb company 100% recommended

Please don't bother phoning any other company as these guys (and girls) are fabulous. As a landlord I've used this company for years, they've always given honest advice and acted swiftly in an emergency.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

New mains water pipe

I had work done recently to install a new mains water pipe. The workers were very polite and the job was done to a high standard and in less time than allocated. They even went above and beyond and installed my new dishwasher, going to get extra supplies also. All work was well done and the cost was very reasonable. Would recommend.

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great communication and workmanship

I had a new loo and bathroom refurb which was priced and completed without any suprises. Great communication throughout with it being completed on time.
Skilled and competent tradesmen I would thoroughly recommend
Thank you for an awesome job well done

August 13, 2021
Unprompted review
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Rated 5 out of 5 stars

En suite refurbishment

Gloucester plumbing did an excellent job refurbishing my en-suite shower room. The team were knowledgable, professional and above all friendly and trustworthy .
I would definitely recommend them .

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very impressed by service received from 1st phone call to completion of installation of baxi boiler. . Luka, the engineer, professional and polite, left everything tidy

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Did exactly what they said they would do when they said they would do it. Great communication throughout the whole process.

March 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Fantastic team at Gloucester Plumbing & Heating Ltd

Recently moved into a new property, which had a number of issues, toilet, tap and boiler! All of which were fixed in no time by the team at Gloucester Plumbing & Heating Ltd. They're customer service is really excellent. I really can't recommend them enough. They fitted a new boiler for us and their professionalism, diligence and care was utterly refreshing, this is a company that really cares about their customers and their team is just fantastic!

October 15, 2020
Unprompted review
Gloucester Plumbing & Heating Ltd logo

Reply from Gloucester Plumbing & Heating Ltd

Thank you Laura, glad to have been of service.

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