gloveglu.com Reviews 132

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

Bought Glove Glu Megagrip Gloves(red) and they are very poor, worse gloves my son has worn! Lack of grip. The glove is nice glove, good fit, good delivery but the performance is terrible, worn once a... See more

Rated 5 out of 5 stars

The Nationals was 2 1/2 days of goalkeeper coaching excellence. Martin and his team ran a brilliant camp - the right mix of pitch drill and classroom strategy, all at a fun but focussed level. Off... See more

Rated 5 out of 5 stars

I had a query after my gloves showed a bit of wear early on, the guys at GloveGlu reassured me and explained the situation, responding to my email in 30 mins. They even offered me a refund if I was... See more

Rated 5 out of 5 stars

I purchased a pair of DRY SKINN goaly gloves for my son for Christmas and within a few weeks they developed a fault where the stitching came away on the wrists. I absolutely cannot fault the custom... See more

Company details

  1. Soccer Store

Information provided by various external sources

At gloveglu, our goal is clear – to make the most innovative care products around to keep you and your kit running at their maximum and making them look like new when you’re done! So what’s the story? It all started with a lightbulb moment. Glove manufacturers spend endless hours striving to make their latex as tacky as possible, but are forced to compromise with the longevity of the palm. So what if we develop a spray that can be sprayed on any glove at any price point and to increase the grip as well as condition the gloves we asked ourselves. In 2012 gloveglu was born – to make your gloves last longer and to improve the grip. Fast-forward to today and gloveglu has become a global brand with a stable of brand ambassadors and, in case you haven’t noticed, we do a bit more than our original gloveglu these days. You’re probably thinking, “That’s nice. These guys make sticky stuff!” but the truth is we do a whole lot more than that. We are obsessed with sport and are striving to make gloveglu the default technology for any sport where you wear a glove. We continue to accelerate our product development programme and are working alongside a number of leading global brands to bring you a range of “powered by gloveglu technology” products as well as producing our own product range. So, if you’re smart, (and we know you are because you’re on our website!), be sure to keep an eye out for the latest gloveglu range. We currently have an insanely busy R&D program so please keep checking to see the exciting products we’re about to launch!


Contact info

4.2

Great

TrustScore 4 out of 5

132 reviews

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Rated 5 out of 5 stars

Excellent Support to Replace DRY SKINN Gloves

I purchased a pair of DRY SKINN goaly gloves for my son for Christmas and within a few weeks they developed a fault where the stitching came away on the wrists.
I absolutely cannot fault the customer service we received. Simone responded to my emails in a very timely manner, offered various solutions (as the gloves weren’t in stock in size) to replace the faulty gloves, and provided another pair of superior gloves which arrived the following day.
I’d highly recommend both the company and the products - the fault on the gloves have been reported to the manufacturer, but they are clearly high quality. We’ll certainly go back to them - and thankfully I have a very happy son.
Thank you 😊

January 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Glove Glu Customer Care

Spoke with Sim at GloveGlu re some questions on a recent purchase I made. Very quick, polite response and questions answered no problem. Great service and everything done within 3 hours. Superb

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fab service

The gloves arrived slightly damaged, I emailed into support who came back to me same day, all resolved.

Fantastic product and fantastic service!

October 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Brilliant human customer service!

I contacted the company because (a) my 15yo son loves their products, but (b) there was a minor issue with the bottle. They got back to me really quickly - a heartfelt personal response - and arranged to send a replacement to my son. This is brilliant customer service.

October 1, 2021
Unprompted review
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Rated 5 out of 5 stars

Thank you sim

Unfortunately I had an issue with the item I purchased but the support I received from the customer service team especially Sim. I was very pleased with and they sorted out all the issues

September 16, 2021
Rated 1 out of 5 stars

When ordering we were not given a 6 to…

When ordering we were not given a 6 to 8 week wait time so sat around waiting for my sons birthday 0resent that did not or should I say still has not turned up

September 3, 2021
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Reply from gloveglu.com

We're dissapointed to receive this feedback. This is a bespoke custom made glove created for you. Lead times are indicated when designing the product and our customer care team have informed you along the way about the timescales, as well as pushing the factory to produce the gloves quickly.
We were informed that your son's birthday is September 9th and I can confirm that the gloves should be with you by September 7th. We have also included, as previously informed, a free of charge vacuum water bottle worth £15 as a gesture of goodwill.

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Rated 5 out of 5 stars

Had a problem with the first pair of…

Had a problem with the first pair of gloves..nothing major but after sending photos to the company they got back to me straight away and sent out another pair free of charge. Cant fault the company for there customer service and the quality of there items are really good.

August 23, 2021
Rated 5 out of 5 stars

What an amazing brand and customer service

I had a query after my gloves showed a bit of wear early on, the guys at GloveGlu reassured me and explained the situation, responding to my email in 30 mins. They even offered me a refund if I was unhappy with the product even though they weren't faulty.

Special thanks to Sim who handled my query, will certainly be sticking to the brand!!!

August 19, 2021

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