GloverPriest Solicitors Reviews 

736
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, professional, and efficient, often highlighting their hard work and expertise in making complex processes smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the transparency, clear explanations, and constant updates throughout their transactions. Reviewers are particularly impressed with the quick response times and the ease of communication, noting that they rarely had to chase for information and felt well-informed. However, some customers also noted issues with communication, experiencing slow responses to emails, unanswered phone calls, and a lack of consistent updates. A few other people also felt that the contact process was not always straightforward, with some instances of conflicting information and a need for clients to actively chase for progress.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Response time

Consumers generally express satisfaction with response times, highlighting that staff are often quick to... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism, clear... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers expressing frustration with communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Solicitors, super attentive and always respond in a timely manner. I have used glover priest 3 times now for conveyancing and they never disappoint. This time dealt with Sally and her team and h... See more

Company replied

Rated 5 out of 5 stars

Really delighted with the service provide by Glover Priest in purchasing my first property. Especially the work Sally Howes and Ellie Howes put in to make the purchase as stress free and positive as p... See more

Company replied

Rated 5 out of 5 stars

The team at Glover priest Wellingborough have been fantastic. I have used them 3 times now for a first house purchase, the subsequent sale of that house and purchase of the next one. They have always... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend using GloverPriest for conveyancing. We used them for the purchase of our first home and completed within 8 weeks. All the staff that worked on our case were incredibly effici... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Lawyer

Written by the company

We have a long standing history since 1749, with our Tamworth branch being one of the oldest recorded law practices in the UK. Our outstanding solicitors are based in multiple offices covering The Midlands area - both geographically and in legal expertise! We sit on all major lending panels delivering a high Quality service. All of our lawyers have a wealth of Experience in dealing with matters from start to finish and every client is valued. Affordable services are the backbone of our company, with transparent fees set out. Residential Property Conveyancing | Commercial Property & Leasing | Family & Divorce | Litigation | Employment | Wills | Probate | Trusts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

736 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(736)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant solicitors

I would highly recommend GloverPriest solicitors. I used them for conveyance for the purchase of my flat and they were fantastic. They were very efficient, supportive and extremely helpful throughout the whole process.

October 20, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 2 out of 5 stars

I can only speak as I found my

I can only speak as I found my
Process. I took the decision to use this firm on a Recommendation, however I couldn’t say I would recommend them further. There’s no doubt that from a legal perspective the job will get done , but the whole process was more of an ordeal. There are many reasons I could list , but I will simply say this , will they get the job done .. yes.. would I use them again , No. be safe to say that the excitement of a new home was tainted by this service , but that is only my experience and as I say , in the end the job got done .. at the point of my patience evaporating . Do your research before you instruct.

October 6, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the feedback you have given, I am sorry that some of your experiences were not up to the high standards we expect.

Rated 5 out of 5 stars

Right to buy house purchase

Everything was done well and we were kept informed throughout throughout process of buying our house.
Solicitors were easy to contact when we wanted.

October 6, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

We was very happy thank you so much for…

We was very happy thank you so much for helping us with our sale and buying our dream property

September 30, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Emma

Emma, Jen and the team always responded to my queries in a timely manner. They were knowledgeable and friendly.

October 24, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 5 out of 5 stars

Great solicitors

Emma Reeves Brown and her team did a great job on my sale and purchase - would highly recommend

July 4, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 2 out of 5 stars

Lack of communication, be mindful...

The process started smoothly but once it came to the searches and legal stuff, we were disappointed with the lack of communication and efficiency. Bethany and Paige were as helpful as they could be but it was rare that we were provided with any form of meaningful updates and we found huge problems around communication. This caused us undue stress and almost lead to the seller withdrawing for the process. We were first time buyers with no chain and the sellers solicitors were very much active in ensuring the process was efficient and smooth - we felt like we didn't consistently receive this from GloverPriest and left us on the back foot throughout the process. Although they were careful and considerate throughout the process, we don't believe Glover and Priest exceeded any expectations. We would recommend other first time buyers to be mindful of the importance of communication between themselves and solicitor and ensure they choose their solicitors carefully.

October 17, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the feedback you have given, I am sorry that some of your experiences were not up to the high standards we expect.

Rated 5 out of 5 stars

They completed the transaction in the…

They completed the transaction in the time I requested and for the price they quoted.

October 10, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Kept informed every step of the way.

Kept informed every step of the way.

October 24, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 3 out of 5 stars

Nice but with scope for improvements

It was simple freehold house sale .
The matter has concluded but I believe that my emails were not responded to for many days after they were sent ,multiple times during the sale process .
Phone systems also were a case of press 1 for this and 2 for that and then would go unanswered and disconnect anyway .
There should be a time frame for answering emails and a direct dial phone number for the team ,so clients can speak/ confirm things ,if required .

October 24, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the feedback you have given, I am sorry that some of your experiences were not up to the high standards we expect.

Rated 5 out of 5 stars

GloverPriest Market Harborough Review

I used GloverPriest Market Harborough (Kellie, Charlotte and Cerys) and found them to be professional and communicative with strong problem solving and analytical skills. Throughout the selling process they replied quickly to queries and kept me aware of how the process was progressing, I highly recommend them.

October 7, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

A great conveyancing experience

After many years of buying and selling properties, I chose Glover Priest as conveyancers for my latest property sale. It was a such a refreshing change.
Kellie, Cerys and Charlotte handled a complex and challenging sale amazingly well. Transparent, efficient, straightforward, and effective.
Cerys was prompt in her responses, communicated effficiently, and was always available and happy to speak on the phone. Such a rare experience these days. Glover Priest appear to have honed their service to perfection.
Genuinely top service, a big thank you!

October 3, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

GloverPriest Great Barr - excellent!

We recently used GloverPriest when selling and buying our new home and were so pleased we did. The team are very professional and have a high level of expertise. Thank you to Sally, Ellie and Amina, a great team that made the buying and selling process very stress-free and kept us up to date with regular communications! Would highly recommend!

October 13, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 5 out of 5 stars

I just bought my first home

I just bought my first home and Stephen, Nadine, Paige, Rhys and Jerry made this super easy and completed within 3 months. We are very pleased with the professionalism, kindness and efficiency of them. I will be using them again in the future if I move house again.

September 29, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent all round

Excellent all round - Gemma Hales and Cerys Joel from the Market Harborough branch did the conveyancing on our house purchase. Both were exceptional - polite, friendly, helpful and efficient at every step, cannot recommend highly enough.

July 10, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Friendly accurate and careful management of house purchase

Kellie, Charlotte and Cerys worked together to help us navigate a very difficult house purchase.
Cerys was always very attentive and we felt confident she was always dealing with any queries in a caring and confident way to get the best outcome for us. Thank you Cerys for your time and help to get the purchase through.
I recommend this solictors.

September 29, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 5 out of 5 stars

Amazing

Amazing! Couldn’t ask for better highly recommend would 100% use again!

September 12, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Best solicitors for my first house…

Best solicitors for my first house purchase so quick and kept me updated all the way through will definitely recommend ⭐️⭐️⭐️⭐️⭐️x

September 29, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Wish I had found them sooner

After being let down by another firm a few weeks into my house purchase, I approached GloverPriest after reading a few reviews on them. They were very professional, efficient and friendly. All the staff whom I dealt with were excellent - Kellie, Elizabeth and especially Cerys, who really pulled out all the stops in the days leading to exchange and completion . Hindsight is wonderful and I would have used GloverPriest for both the sale of my property as well.
I would have no hesitation in recommending this firm

September 8, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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