GloverPriest Solicitors Reviews 

736
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, professional, and efficient, often highlighting their hard work and expertise in making complex processes smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the transparency, clear explanations, and constant updates throughout their transactions. Reviewers are particularly impressed with the quick response times and the ease of communication, noting that they rarely had to chase for information and felt well-informed. However, some customers also noted issues with communication, experiencing slow responses to emails, unanswered phone calls, and a lack of consistent updates. A few other people also felt that the contact process was not always straightforward, with some instances of conflicting information and a need for clients to actively chase for progress.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Response time

Consumers generally express satisfaction with response times, highlighting that staff are often quick to... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism, clear... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers expressing frustration with communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Solicitors, super attentive and always respond in a timely manner. I have used glover priest 3 times now for conveyancing and they never disappoint. This time dealt with Sally and her team and h... See more

Company replied

Rated 5 out of 5 stars

Really delighted with the service provide by Glover Priest in purchasing my first property. Especially the work Sally Howes and Ellie Howes put in to make the purchase as stress free and positive as p... See more

Company replied

Rated 5 out of 5 stars

The team at Glover priest Wellingborough have been fantastic. I have used them 3 times now for a first house purchase, the subsequent sale of that house and purchase of the next one. They have always... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend using GloverPriest for conveyancing. We used them for the purchase of our first home and completed within 8 weeks. All the staff that worked on our case were incredibly effici... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Lawyer

Written by the company

We have a long standing history since 1749, with our Tamworth branch being one of the oldest recorded law practices in the UK. Our outstanding solicitors are based in multiple offices covering The Midlands area - both geographically and in legal expertise! We sit on all major lending panels delivering a high Quality service. All of our lawyers have a wealth of Experience in dealing with matters from start to finish and every client is valued. Affordable services are the backbone of our company, with transparent fees set out. Residential Property Conveyancing | Commercial Property & Leasing | Family & Divorce | Litigation | Employment | Wills | Probate | Trusts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

736 reviews

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No recent history of asking for reviews

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4.5

All reviews

(736)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Solicitors

Great Solicitors, super attentive and always respond in a timely manner. I have used glover priest 3 times now for conveyancing and they never disappoint. This time dealt with Sally and her team and have previously dealt with Rhys, both them and their teams are great people, this time from offer acceptance to completion a total of 8 weeks which wouldn’t of been possible without their hard work. Highly recommend and will use again!

September 26, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 2 out of 5 stars

I would not recommend this company to…

I would not recommend this company to do any conveyancing due to the fact I used them for selling my old property and wasn’t very helpful considering I was also there client along with my ex partner. And when buying a property I had to chase them up for updates and along with that they told me I couldn’t complete if I didn’t sign and hand paperwork in for a certain date. I travelled an hour and a half to make sure they had it, just for them to tell me they couldn't even be bothered to check the mail in the morning for it to be processed. I found the women at the Stourbridge branch quite stuck up and not friendly.

September 8, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review, Nicola. We are sorry to hear that standards were not to our expected level. Unfortunately, we are unable to identify your file from the information you've provided. If you wish to discuss this further, please contact your conveyancer directly.

Rated 5 out of 5 stars

Outstanding Service

Being a first time buyer, I didn't know what to do or expect. The staff explained everything clearly and provided me with frequent updates. They were quick to respond to my messages and phone calls. They made the whole experience stress free. I will recommend Glover Priest for their professional and outstanding service.

September 19, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Outstanding service

Nadines was great can't begin to explain how helpful she was was able to guide me through the entire process and answered all my queries. I would strongly recommend gloverpriest, the reassurance that nadine was able to give me through out this process was second to none.

September 18, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Glover Priest great comms & overall service

Glover Priest help us during our recent house move. I’m a very demanding customer and Amina would always answer my questions and return any calls I made.

House moving is stressful and Glover Priest helped us to complete quickly.

August 1, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 5 out of 5 stars

Highly recommend

I had heard that solicitors could be quite challenging and slow when it comes to conveyancing but I did not had this with Glover priest, very thorough work, constant updates via email and effective communication, highly recommend and you can even get a NHS discount😁

April 30, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent conveyancing service

I used Glover Priest to sell my house and was very happy with their work.
Kellie, Charlotte and Cerys were prompt, personable and professional and I appreciated their flexibility.
I would definitely look to use Glover Priest in the future.

September 1, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

What an experience

What an experience, we certainly had our ups and downs, due to other parties solicitors,but Kerry brought it all together in the end 😁 well done, thrown in the deep end with Rhys having to take time off. What a great team .
Would recommend to anyone .

July 10, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 5 out of 5 stars

Brilliant for conveyancing

Rhys and the team were professional and timely in organising the sale and purchase of home. We have used this company for previous moves and they still remain good at what they do. It's easy to see the difference when seeing how other solicitors operate.

June 26, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 3 out of 5 stars

Had to constantly chase for updates

Had to constantly chase for updates. I also seemed to have to do the chasing from the solicitors to the estate agents. They would not talk to eachother.
Issues with final completion payment resulting in error and money needing to be sent back 2 months later. They take high enough fees but for what job.

June 2, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review, Abbie. We are sorry to hear our standards were not to our expected level. On reviewing your file, I can see that the delays were caused by the low chain of your transaction. Although we were also chasing for updates, we were left in the dark from the bottom chain, which was communicated to you. If you wanted to discuss this further, please contact your conveyancer.

Rated 5 out of 5 stars

Timely and helpful interactions

Timely and helpful interactions and communication throughout thank you team

June 17, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

5 stars

Service I received was of very high quality.They were more than happy to answer any questions that I had .Highly recommend.

June 27, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 5 out of 5 stars

House moving

Jack Lee, Jack Howell and Shamnaz Mann were the people who delt with our house move and they were extremely professional. Updating us regular on any news, we would highly recommend using GloverPreist. Thank you for all your help.

August 15, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Helpful

Helpful, friendly staff, who work quickly and efficiently. No problem recommending this company whatsoever.

August 22, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Someone is always available, to speak to on the phone

GloverPriest Solicitors have recently done the conveyancing for our house move , it wasn't straightforward and we changed our minds about our purchase halfway through. Kellie and her team managed to get everything done with our new purchase in good time , so that we didn't have to move into rented accommodation and all went through smoothly . Everyone was always very , help ful reassuring and friendly and we always knew that we could pick up the phone and speak to a member of the team , at any time .

September 11, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Good communication

Efficient and friendly service. Good communication

July 9, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rated 4 out of 5 stars

Not having much experience with…

Not having much experience with solicitors was all new to me
At 78 limped through the experience but found Cerys a great help and very happy in my new home

September 11, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind review Annette. We are glad to hear of Cerys' professionalism and are happy to hear you are settled into your new home.

Rated 5 out of 5 stars

Fantastic pro-active service throughout…

Fantastic pro-active service throughout the conveyancing process. They didn’t need chasing to get things moving, in fact they were often reminding me to sort out required information. The forms in the portal were very extensive, almost frustratingly so as not everything was relevant, but the portal was friendly enough to not make it painful. The conveyancer’s assistants were always available and capable of answering my many idiot level questions. If I move again Glover Priest will be my conveyancers of choice.

July 11, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Rated 5 out of 5 stars

Absolutely faultless from beginning to end.

Absolutely faultless from beginning to end supporting our house move. The final few days were quite fraught (an issue higher up the chain), but the voices of Gemma and Cerys remained calm and collected throughout. Utterly professional, delightful in every interaction and I wouldn't hesitate to recommend them. Thank you for everything (he says sitting in the new house with carpenters bashing it around!)

May 9, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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