Gloworm Lights Reviews 657

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

My rating would be a 2.5. They're bright and compact, but this newest version (2.1) still has issues with the remote not turning the light on at times just like the previous lights (2.0). There's no... See more

Rated 1 out of 5 stars

Amazingly bright lights with great battery life. Plagued with battery connection issues. I own the previous generation with the usb-C battery connection and it's so unreliable that I find them un-... See more

Rated 5 out of 5 stars

website easy to find and choose additional handle bar mount for glow light . turned up quickly Mount broke first time fitting (rats!!) Ordered and paid for another ,then emailed explaining my d... See more

Rated 5 out of 5 stars

Ordered in Europe, lights arrived quickly. There was a small part missing, contacted them and they immediately sent the missing part and it arrived within 2 days. No hassle. The lights work really... See more

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3.5

Average

TrustScore 3.5 out of 5

657 reviews

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Rated 5 out of 5 stars

Top notch product

Top notch product - from esthetics to functionality, this is the real deal. The 2000 lumen light is bright and evenly distributed. Real 4 hour battery life at full brightness. Super convenient remote. Well worth the investment.

December 28, 2021
Rated 5 out of 5 stars

Gloworm X2 Adventure lightset is good for adventures!

I purchased a Gloworm X2 Adventure light set. After around a month of use, I’m very happy. The light, handlebar mount, USB-C based cable between the light and the battery, the battery, and the associated app (I’m using iOS) are all designed well, function well, and are easy to use. (I haven’t used the Bluetooth remote so far.)

My PowerPack 5 arrived miss-programmed, so that it thought it was a PowerPack 10. I contacted the distributor (in my case, in Oregon, US), and they immediately explained the issue and shipped me a replacement PowerPack and a return label for the original one.

Users can customize the three main output levels, from 10% to 100%, via the app. They can also choose one of three flashing or pulsing settings. As I have written to Gloworm, I personally would like an option for slower flashing or pulsing (1 or perhaps 1.5 times per second; the current slowest is around 2 per second); and I think there is no appropriate use on a bicycle light for the currently available strobe-like setting. I hope Gloworm could address this via app and/or firmware updates.

One of the draws for me of the new Gloworm X2 lights is their use of USB-C connectors at the light and at the battery. I asked before buying whether the light could be used with other (non-Gloworm) USB-C power banks, because that adds versatility for bikepacking and touring etc. I can confirm that indeed the light can be used with other power banks that meet the Power Delivery (PD) standard. Yay!

December 19, 2021
Rated 3 out of 5 stars

You sent me a defective remote,battery…

You sent me a defective remote,battery is good other riders can turn on my light with their remote Is there a phone number I can call to get another one

December 17, 2021
Gloworm Lights logo

Reply from Gloworm Lights

Hey Kurt,

Thanks for taking the time to place this review. Although not the best, we will take on board your comments and endeavor to do better next time.

We also must note, that you had sent us an email on 17 December simply stating you had a bad remote. From that email we could not determine what remote it was or what light to which you were trying to pair.

We responded to your email after returning from our Christmas break - 6 January 2021 (unfortunately we are too small to be able to maintain communication during a holiday period).

In this email we asked you a few key questions that will help us determine the product you need and the address that the product should be sent.

If you could please respond to this email we will rectify the situation without delay.

Additionally, we can be contacted by email, phone or Facebook messenger at any time and you should get a response.

Regards

Bruce

Rated 5 out of 5 stars

X2 2000: Great light!

Update/Edit: I'm really happy with this light. It works great as a helmet light, & it's a cool feature that the lenses are customizable. Also cool is the app that can be used to tune & analyze/diagnose. On high this runs slightly better than claimed run time of 4 hours. One of the best features is an easily read fuel gauge with time remaining displayed.

December 13, 2021
Unprompted review
Gloworm Lights logo

Reply from Gloworm Lights

Hi Tim, apologies for the delayed response here. I've since replied to your email with some options to resolve. Here's hoping we can sort this to your satisfaction. Kind regards, Nico

Rated 5 out of 5 stars

Just brilliant

Just brilliant. Connection as easy predicted, I have two x2 by now, one on the helmet, one on the handlebar. Just perfect for the switch on the handlebar.

December 12, 2021
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Reply from Gloworm Lights

Hi Grant, appreciate you taking the time to leave us a review and glad to hear you're enjoying your Gloworm setup!

Rated 1 out of 5 stars

The battery doesn’t work

The battery doesn’t work. And the support team hasn’t offered to replace it, they basically said that I was send a battery that had not been updated, and I should try a to fix it by plugging in a slow charge cable, which didn’t work.
Not happy with the customer service. Will not be recommending Gloworm products to any of my friends. Been over a week and still haven’t heard back from the customer service dept.

December 12, 2021
Gloworm Lights logo

Reply from Gloworm Lights

Hi Peter, apologies for the length of time taken to resolve this for you. I trust you've received my email regarding the replacement battery. Keen to rectify this to your satisfaction. Kind regards, Nico

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered a light for my wife and it arrived the next day. Great quality bike lights that do what they are designed to. I have an X1 I bought 6 years ago still going strong and I would recommend the great products produced by Gloworm Lights.

December 7, 2021
Rated 5 out of 5 stars

These lights are hands down the best I…

These lights are hands down the best I have ever used. What minor issues or questions I have had over the years have always been addressed or answered promptly. Great company!

December 5, 2021
Gloworm Lights logo

Reply from Gloworm Lights

Cheers Lee!

Rated 5 out of 5 stars

very happy with my gloworm lights…

very happy with my gloworm lights although I dont yet have long-term use with them. I feel they have a nicer beam than my wife's Exposure Strada, no hot spots with the gloworm and impressive light intensity and battery life

November 16, 2021
Rated 5 out of 5 stars

Gloworm X2 Lightset (G2.0)

After two night rides on this light, I'm very pleased. For the price, this light is amazing and competes with lights at much higher price points. All the accessories needed for bar or helmet mount are included as well as a handlebar-mounted remote that can control up to two lights. The brightness, runtime, and light pattern are great - plus extra lenses for tuning the pattern to your preferences are included.

The light head is light enough that I hardly notice the additional weight on my helmet. It also stays in place easily on the GoPro mount without having to tighten the bolt excessively - hand tight keeps it from moving around while still letting you adjust mid-ride if needed. I have not tried the bar-mount option but the package includes all the stuff you need to mount the light on either the bars of your helmet - items that other manufactures often charge extra for. The included remote control works flawlessly and can control two lights at once - a very cool feature that I hope to use when I get a second light to mount on the bars. The battery lasts a very long time - I started at full charge for each ~1 hour ride and consumed less than 25% with the light on max brightness for most of the rides.

I have only two small complaints:

1) The cable that connects the light head to the battery is fairly thick and stiff. It's beefy and durable, but it is also a little hard to wrangle and I haven't been able to easily route it into my pack without having it rub/bounce against my neck, back, and/or shoulder during the ride. This is a pretty small annoyance.

2) The cable is proprietary even though it uses USB C connectors. A regular USB C cable won't fit into the socket due to the way it is waterproofed and an included adapter must be used in this case. Again, not a significant problem but a minor annoyance when charging the device on one of my existing USB C cables and a small piece to potentially lose.

November 9, 2021
Rated 4 out of 5 stars

Gloworm XSV light set

Lights are brilliant, even with poor eyesight on our regular trails have never had the need to run them on full power and the battery range is very good.
Where I would like to see improvements is in the battery mount. The supplied strap while being long enough it is quite flimsy and with the size of the battery I believe this area need improvement. Possibly two straps of a better construction.

November 9, 2021
Rated 5 out of 5 stars

I ordered a new charger and battery for…

I ordered a new charger and battery for my Gloworm light. Was very excited to receive a strap and the rubber pad to sandwich between the batter and bike frame. It’s perfect and wish I had another for my other battery. Two batteries are great. Can run until one dies, then switch over.

November 9, 2021

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