Reliable and punctual as always. No 1 choice if available. Would appreciate though if the stop sending “please evaluate us” every time they deliver a package. When you have 8-10 deliveries a month, th... See more
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I'm happy with experience as at all the time I knew what is going on with a package through emails. Delivery itself was very quick, the delivery person did its job and went on its way further. The onl... See more
Always late but capillar as presence. Maybe should take care more about workers. They are ALL always under stress because they do 11-13 hours days to provide gasoline for the yacht of Daniel Křetínsk... See more
Company replied
Great service. They carried my stuff up the stairs and the guy seemed friendly. Only thing that would be nice is to have a better estimate of when they would arrive but otherwise very satisfied.
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2M reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Kom som lovet på bestemt dato🙂
August 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Short collection window
It is not helpful that the package shop only keeps the package for 5 working days and there is no possibility to extend this, or to select a date in the near future which would be more convenient for collection.
August 21, 2026
Reply from GLS Denmark
Hi Ben
Thank you for reaching out 💙
Unfortunately we have to keep a deadline for how long the parcels remain in the ParcelShop, so we can keep a steady flow of packages going in and out of ParcelShop, so there is more space for other packages.
You can also call us at 76331111 or write to us by using our website www.kontaktgls.dk.
I wish you a good day ☀️
Best regards
Christian A - Customer Service
it took so long time i am from sweden…
it took so long time i am from sweden and we ordered it aug 2 so basically it said 4 to 5 days delivery to my house but it has been 2 to 3 weeks now and i still dont have it im quite sure its lost somehow
August 2, 2026
Unprompted review
Reply from GLS Denmark
Hi peach
We are very sorry that your package has not arrived yet and that the delivery has taken much longer than expected. We completely understand your concern.
Could you please provide us with the tracking number? Then we would be happy to look into what has happened to your shipment.
Best regards
Human - Customer Service
GLS Denmark A/S
Your delivery guy is just the best guy…
Your delivery guy is just the best guy in the world! Guys like him make your company work well 💪😀
August 21, 2026
Went smoothly as expected.
August 20, 2026
Refund my payment
It is a very bad experience, the parcel is delayed long time to return to me and not refund my payment yet because the mistake is not made by me but your system
August 21, 2026
Reply from GLS Denmark
Hi Changchun
Thank you for sharing your experience with us 🤗
I can see we already have an ongoing conversation with you, where you have yet to answer us nor give us the requried information for a refund.
You are also very welcome to call us on 76331111.
I wish you a good day 💙
Best regards
Christian A - Customer Service
Super profesionals
August 20, 2026
Fast and reliable delivery
August 18, 2026
Very happy with my experience
Very happy with my experience. The ordering process was simple, delivery was quick, and everything arrived exactly as expected. Good quality, reliable service and no problems at all. I would definitely use this company again and recommend them to others.
June 26, 2026
There are so many pickup points near my…
There are so many pickup points near my address at Vigerslev Allé, but there system mostly instruct drivers to drop the package 2.5 KMs far from my address.
August 20, 2026
Reply from GLS Denmark
Hi Harvinder 😊
Thank you for taking the time to give us feedback 💙
When we do not find any one at home at the time of delivery, we deliver the parcel to a ParcelShop instead 📦
I know it's not always the ParcelShop closest to you.
We do what we can to find one close to your address, which also has room for the extra parcels the driver brings.
I wish you a nice day ☀️
Best regards
Christian A - Customer Service
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