While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more

Rated 5 out of 5 stars

Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived inta... See more

Rated 3 out of 5 stars

I ordered sparks plugs. It was delivered fast, but with very very poor package. Simply spark plugs were in envelope, in that paper box. No plastic bubble wrap, nothing. So, during transport, inside en... See more

Company replied

Rated 5 out of 5 stars

I’ve had consistently great experiences with Gmoto. Excellent prices, fast delivery, and a very wide selection of motorcycle parts and accessories. What really stands out is reliability. Orders are... See more

Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

No volvería a comprar más en GMOTO.

I ordered 16" inner tubes from them, according to their specifications, and apart from arriving a week later than expected, they were bigger than the wheel!

Their after-sales service is a scam, as I contacted them several times and got no response!
I had to keep them and they're useless to me!

In the end, I ordered several inner tubes from AMAZON and they arrived fine!
I returned one (because of the size) and they refunded me immediately!

In my opinion,
I would not buy from GMOTO again.

Les hice un pedido de cámaras de aire en 16”, según lo que ponían en sus especificaciones y a parte de llegar una semana después de la fecha prevista. Eran más grandes que la rueda!!

Es servicio post-venta es un fraude, ya que me puse en contacto con ellos varías veces y sin respuesta!!
Me las he tenido que quedar y no me sirven para nada!!

Al final pedí varias cámaras de aire en AMAZON y me llegaron bien!!
Una la devolví (por el tamaño) y me hicieron el reembolso inmediatamente!!

En mi opinión;
No volvería a comprar más en GMOTO.

September 3, 2025
Unprompted review
Gmoto logo

Reply from Gmoto

Lamento esta situación. Gracias por sus comentarios. Esta información se enviará al departamento correspondiente de la empresa. Si necesita una compensación, por favor, contacte con reviews@gmoto.com

Bartosz

Rated 5 out of 5 stars

They have very good prices for…

They have very good prices for motorcycle parts and the delivery is fast. I was also impressed by the fact that I was ordering from a different country and they allowed me to select the payment on delivery option which is rare when buying from abroad. I totally recommend this seller for motorcycle and scooter parts. Bought many times from them, both motorcycle and scooter parts and I was always happy with what I got.

September 20, 2025
Unprompted review
Gmoto logo

Reply from Gmoto

Thank you so much for the wonderful feedback!

Bartosz

Advertisement
Advertisement
Rated 1 out of 5 stars

Customer service very rude and not…

Customer service very rude and not willing to help. Had to return some items, they kept sending a label that didn't work and kept trying to put the issue on me :/

October 7, 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.

Bartosz

Advertisement
Advertisement
Rated 1 out of 5 stars

they sent the wrong order and didn't want to fix the mistake...

I ordered a complete chain kit for a Honda CRF 1100 and I received a different front sprocket than the one in the picture of the ad on the website (I received a simple sprocket without anti-vibration), I wrote to them and they didn't want to change it or send me another correct sprocket, they even lied to me that they were sending me compensation for their mistake, but I received absolutely nothing... aaah and let's not forget the delivery time of the order, the order arrived after 3 weeks
I'm never ordering again!

August 18, 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I am sorry about the situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.

Bartosz

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look