Someone clearly doesn't have a clue about usability and user friendly experience at GMX. The new layout is truly a mess. Does the management know of these changes I wonder? If they do, maybe they were... See more
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I still haven't resolved my problem. Having been scammed I have been instructed to change my email password as a matter of urgency. Unfortunately no matter how hard or how often I try, their websi... See more
Gmx has a terrible customer service written X amount of emails for help only had bot response getting really fed up now awful service 😡 this has been ongoing since may
Constantly locked out of my email account with no explanation as to why and zero support from GMX.
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Great so far
Got to get round to getting a lot of stuff on it as my other email addresses, but great so far.
Okay not the best like they say
Signed up for GMX just over 2 months ago
It was very difficult to sign up and when contacting the support team nothing came back from it
Interface is very basic and minimal and doesn't live up to my standards
Easy to install and use
Easy to install and use, with synchronisation across all your devices - mobile, tablet and desktop.
I cant not set up an email account
I tried to set up an email account but every time I start the process I get an error messag as follows:
A technical error has occurred. Error Code: b81c7de3-1f05-4546-9233-4c4a1ecd8e3d
G M X is a great email provider.5 stars from me!.
G M X is a great email provider it beats Yahoo, Outlook, Proton mail and the rest.
Easy to set up and use
Brilliant
Brilliant , very reliable and fast emailing system , no spam
Great server
I have been with Gmx for the last 5 years or so, I can. Only say have had no problems what so ever, I-am so glad I chose GMX it serves our purpose perfectly my wife recently joined also availability of chosen Webb address makes this an easy choice.
Great service can ask no more ?
Great
"Great" because: very reliable, sleek, rather good on privacy and transparency (German company) - and free; I am also happy with the spam filtering, which matters for my peace of mind.
Not "excellent" because: not as many options as Gmail when it comes to label and classify emails; I do not really like to have adverts about football news on the login page. I get a reminder every time I do not properly log out (although I know what I am doing in these cases).
Easy to setup easy to use and it's free
Good email provider
really good for emails
I have been using this email provider…
I have been using this email provider for some time and have had no issues at all and have used it from all over Europe
Ridiculous company
Ridiculous company, used to be quite good, but now failing on a monthly basis for a variety of reasons.
Latest is, wouldn't let me send emails today
I complained
They have now blocked my account, giving no reason & no option to get it sorted out. Just referred to their T&Cs
Don't use, go elsewhere
I wonder how I get me data back?
Horrible Email Provider.
Horrible Email Provider.
This company will allow you to register but will then disable your email address once you begin using it.
You will simply not be able to login or reset your password.
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