Worst experience ever
This is a group of very insolent type of people who fool people, take full money and when it comes to providing service, they always back down.
I had booked them from Delhi, they took all the money in the beginning.
When we reached Srinagar, none of his people reached the airport to pick us up, we had to come from there ourselves to deal with our own money and wait for a long time of 4 hours after that their driver came.
They gave us very bad quality bikes from Sonamarg. The brakes and side mirror of most of the vehicles were bad, he said that we will give a new bike in Kargil that he did not give a new bike in Kargil also. The driver of the service vehicle stole our money. All the bags were checked. The t-shirt was stolen.
These people did not give us enough safety gear for driving due to which many people in our group got hurt due to fall.
They did not put petrol in the bike in sufficient quantity, due to which the petrol of the vehicle ran out 3 to 4 times on the way. After that we ourselves got petrol filled, whose money they did not pay.
His service car was never getting any fellow, he was asking for separate money to sit.
We reached the Pangog lake and searched for our tent for 4 to 5 hours, with great difficulty found a tent 5 km ahead Pangog where the service was very poor nor the food was right, nor hot water.
The driver of the service vehicle stole money from our bags, the bags of many people were opened, many of their belongings were missing.
Despite the repeated acceptance, he did not give us oil, due to which the oil on our bike ran out 3 times. The brakes of the vehicle narrowly survived due to failure of the vehicle near Changla pass.
That's why my request to all of you is not to go with this travel agency after booking it. Better you go alone, The agency is sitting only to rob the public money, it never picks up the phone and never gets any help when needed.
August 25, 2021
Unprompted review